Kigali Serena Hotel

Reviews of Kigali Serena Hotel

Excellent(91%) From 63 travellers
Excellent
40
Good
18
Average
5
Poor
0
Terrible
0
Below are independent comments from 63 of our travellers who have visited Kigali Serena Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Ms M & Mr S from USA
Arrived on: 19-Dec-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kigali Serena Hotel review

This hotel was very high class -- it actually felt a little excessive.

It was a lovely place, and we got a suite. It was such a shame that we spent only about 9 hours there, because we got in so late and we were picked up so early in the morning.

I have nothing bad to say about the hotel at all.

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Ms G from Sarnia
Arrived on: 18-Sep-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kigali Serena Hotel review

This was a beautiful hotel.

Just wish that we had spent more time there. We arrived around 6pm and left before 6am.

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Mrs M from London
Arrived on: 17-Sep-2017 Stayed for: 2 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Facilities:
Good
Good

Kigali Serena Hotel review

The Serena Hotel in Kigali was to the standard expected, and it was very pleasant sitting having breakfast on their balcony overlooking the pool before the sun became too strong.

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Mr J from Storrington
Arrived on: 1-Sep-2017 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Good
Good
Service:
Good
Good
Activities:
Good
Good

Kigali Serena Hotel review

It was only an overnight stay

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Ms M from Illinois
Arrived on: 24-Jul-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Good
Good
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Kigali Serena Hotel

This hotel was recommended to me by Expert Africa as I had a day and one night in Kigali before leaving for Ruhengeri. Serena is a very nice, high-end hotel with great service. However, there may be lower priced hotels that Expert Africa could suggest for a single night's stay.

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Mr V from Texas
Arrived on: 1-Jul-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Facilities:
Excellent
Excellent

Kigali Serena Hotel review

This was a very nice place to shake off the jet-lag after our long international flights from the U.S. and then, at the end, to regroup after 9 nights in the national parks.

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Dr W & Dr D from Leeds
Arrived on: 18-Jan-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent

Kigali Serena Hotel review

Already reviewed earlier in the itinerary [Ed: see below]

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Dr W & Dr D from Leeds
Arrived on: 8-Jan-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Kigali Serena Hotel review

An oasis in the middle of Kigali.

Sitting in the restaurant overlooking the pool area, or sitting by the pool, you would not think you were in the middle of the capital city.

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Dr S from Providence
Arrived on: 1-Jan-2017 Stayed for: 1 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent

Kigali Serena Hotel review

Lovely hotel, good service. No time in itinerary to sample offered activities

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Mr A from Washington
Arrived on: 8-Oct-2016 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Kigali Serena Hotel review

A fine higher-end option in Kigali.

Well located in sprawling Kigali, within walking distance of at least one good restaurant and short driving distance of the Genocide Memorial.

Attractive and comfortable outdoor areas. A very good breakfast buffet. Very attentive service.

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