Travel reviews

Travel reviews by Ms. K from Laramie

Rwanda and Kenya August 2019 Trip

On this trip, I visited Kenya & Rwanda between 5-Aug-2019 and 13-Aug-2019 and I travelled with 3 other people.

Overall my trip experience was:


The trip as a whole was AWESOME!! The trip by far exceeded our expectations and was so so so so much fun!! Olivia spent countless hours talking to me on the phone and answering non-stop questions over email to make sure this trip was tailored exactly to our preferences. From the moment we stepped foot off the plane in Rwanda, to the moment we flew out of Nairobi, my family had an absolutely phenomenal time. Each aspect of the trip fit my family like a glove, and was a once in a lifetime experience. The entire trip, including transfers and activities were flawless and my family and I never had to worry about what was next. A guide or staff member always made sure we were where we needed to be, and that we were well taken care of.

Olivia recommended Kigali Serena and Encounter Mara, and Encounter Mara was the best time! Expert also booked all of our transfers for us and the guides were personable, knowledgeable, professional, and a blast! This was such an excellent trip and there is not a single thing about the trip that we didn't love!!

The only negatives we had about our trip was some layover schedules, but that was booked through a different US agency, so everything Expert did was great!

Suggestions to help us improve our trips or our service:

THANK YOU to Olivia for booking this trip with us! She is absolutely wonderful and did such an amazing job! The only suggestions on how you could improve would be pushing more people towards Encounter Mara because it was so amazing :)

There is nothing we think you could have done to improve, great job!

I stayed at and have reviewed:

Place Overall rating
Kigali Serena Hotel, Rwanda
5-Aug-2019 review: Excellent stay at Serena Hotel
Mountain Gorilla View Lodge, Rwanda
6-Aug-2019 review: Luxury stay at Mountain Gorilla View Lodge
Kigali Serena Hotel, Rwanda
8-Aug-2019 review: Kigali Serena Hotel review
Encounter Mara, Kenya
9-Aug-2019 review: FANTASTIC stay at Encounter Mara
Excursion Overall rating
City & Genocide Memorial Tour, Rwanda
6-Aug-2019 review: Great Trip
Golden Monkey Trekking, Rwanda
7-Aug-2019 review: Golden Monkey Trekking review
Canoeing in Rwanda, Rwanda
7-Aug-2019 review: Canoeing in Rwanda review
Gorilla Trekking Safari, Rwanda
8-Aug-2019 review: WONDERFUL Gorilla Trekking Safari review