Mountain Gorilla View Lodge

Reviews of Mountain Gorilla View Lodge

Good(88%) From 78 travellers
Excellent
36
Good
36
Average
6
Poor
0
Terrible
0
Below are independent comments from 78 of our travellers who have visited Mountain Gorilla View Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Ms M. from Illinois
Arrived on: 25-Jul-2017 Stayed for: 1 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Good
Good
Food:
Excellent
Excellent

Mountain Gorilla View Lodge

The service and staff were excellent, and while the rooms (bandas/cottages) were nice, they didn't start the fireplace for me when requested (and it was a cool night), and the en suite bathroom floor needed a bit of work (wood planks in front of sink were broken) and the coffee/tea maker provided in the room did not work. As I was staying only one night, I mentioned this to the lodge staff upon checkout.

The meal service is buffet style with plenty of choices and all very good.

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Dr L - California
Arrived on: 30-Jun-2017 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good

Gorilla Mountain View Lodge review

The accommodations were much nicer than we expected based on the website description. The rooms were quite large and comfortable with a sitting area and fireplace, and attractively designed and decorated. The grounds were also attractive.

Being close to the start of the trekking is a plus.

A slight downside for us was that the meals were buffets rather than a la carte, but the food was good and there were lots of options, including local options which we very much appreciated experiencing. Being able to order a freshly made omelet at breakfast was also a plus.

The staff was friendly and helpful. We appreciated the extra touches of a nice fire being built for us in the room and the hot water bottles in the bed. We were also traveling with an elderly friend us who had sprained a knee in a wheelie bag incident in Charles de Gaulle airport, and had some difficultly getting around. So for one night and one breakfast we asked if someone could bring the meal to her room. So one of us worked with a staff member to pick out what we wanted, and they delivered everything for the three of us to her room and came back to pick up later. It was quite lovely!

These travellers trekked up to see the gorillas, and commented:

Fabulous!

We were very fortunate to have the well known and entertaining guide Francoise. He is very knowledgeable about the gorillas having been working with them since Dian Fossy's time. We had a great time with him.

Our group was Kwitonda, a large group of 29, which we saw probably a dozen of including lots of young ones who were very actively playing and generally showing off. It was so amazing to be so close to them and them completely unconcerned. In fact we had to keep backing up to avoid making physical contact.

We reached them fairly easily, which was great since one of our group was elderly and had sustained a sprained knee on the way to Rwanda and had to be carried the entire way in a litter. The porters did a wonderful job getting her up and back while also giving others a hand as needed.

All in all we couldn't have hoped for a better experience.

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Mr. A from California
Arrived on: 15-Mar-2017 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Average
Average
Facilities:
Good
Good

Gorilla Mountain View Lodge review

The rooms are not fancy but comfortable.

The lodge is very well positioned for gorilla trekking.

The quality of the food was mixed.

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Miss N. from Epsom
Arrived on: 11-Feb-2017 Stayed for: 4 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Poor
Poor
Service:
Average
Average
Food:
Good
Good
Facilities:
Average
Average

Gorilla Mountain View Lodge review

This was a fantastic location to start 3 days of trekking in the Volcanoes National Park.

However the lodge is large and is somewhat outdated. For our use it was fine, but the service was average and the rooms were not particularly comfortable or clean. We had to ask repeatedly for new towels, for example as we were frequently left without them. The bedsheets and rugs in the rooms were marked through over use and whilst they were 'clean' really needed to be replaced.

Given the newer luxury lodges that are being constructed in the area, we would not suggest that this is more than a 3* property by European standards. The food was fairly good, however with a good choice and freshly cooked each day.

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Mr L & Mrs O - Indiana
Arrived on: 6-Feb-2017 Stayed for: 5 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent

Home in the Mountains

The only reason not to give this hotel an excellent rating was the slippery shower, a small detail but my wife slipped and fell. Luckily only her pride was injured, though she was a bit sore the next day. Other than that, the food was wonderful, a mix of local and international fare and the staff was super. We would return here without hesitation.

Whilst at Gorilla Mountain Lodge these guests did a morning trek in search of Golden Monkeys; here's what they said about it:
Easy hike and a good way to aclimate oneself to the altitude. We were pleasantly surprised as to how close the monkeys got.

They also did three Gorilla treks; and here's what they said about those:
For anyone who loves animals and the outdoors, this is a must at least once in your life. We did three treks and it kept getting better each day. Day 1 was the Isabukuru Group, a med level hike of 2.5 hours. After 45 minutes with the Silverback, heavy rain and hail began and we eventually called it quits, though it was still a wonderful experience. Day 2 was the Agashya Group, an easy 1 hour hike in the beautiful sunshine where we were rewarded with great views of the Silverback. Day 3 was the Hirwa Group, another mid level 2 hour hike. This group with its playful youngsters was wonderful beyond words.

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Dr W & Dr D from Leeds
Arrived on: 9-Jan-2017 Stayed for: 4 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good
Facilities:
Average
Average

Gorilla Mountain View Lodge review

The position of the lodge and setting was good. The chalet however was not well designed and appointed. The room was large and with a concrete floor was cold even though a fire was lit in the fireplace in the evenings. The bathroom was also large. The shower was in one of the corners but didn't have a cubicle or shower curtain around it and when turned on the water sprayed onto the bathroom floor which strangely was a wooden floor. So there was a part of the floor which was repaired presumably where the floorboards had rotted from the shower water.

Good points about the room were the fireplace and evening fires and a hot water bottle in the bed in the evening.

The main lodge was adequate but not particularly comfortable. The food was good with lots of choice including freshly cooked stir fries in the evening and eggs and omelettes at breakfast. The service throughout the lodge was good.

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Mr B and Mrs K from Dubai
Arrived on: 7-Dec-2016 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Good
Good
Food:
Good
Good
Activities:
Average
Average
Facilities:
Average
Average

Great views, people and atmosphere

We had a great stay at the Mountain View Gorilla Lodge for the first two nights, the team there was very welcoming and pleasant – a great stay for people who are looking for comfort within a sensible budget with great views and looking for accommodation near the park entrance! A nice touch was the fireplace in the banda, which certainly kept us warm, as the nights were relatively cold in December. If I wanted to be critical and to provide some sort of constructive feedback then I would have say that the bathrooms certainly require a bit of TLC – although we knew this before proceeding with the Mountain View Gorilla Lodge from the reviews, however, the team at the lodge, the food, and the atmosphere made up for this!

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Ms J. from Woking
Arrived on: 3-Dec-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Good
Good

Great time at Gorilla Mountain View Lodge

The Gorilla Mountain Lodge is in a great location with amazing views of the mountains where the monkeys and gorillas live. The lodge is quite quirky, with rooms spread out over the site. The food was great; three courses at lunch and dinner with plenty of options. The evenings were quite chilly so we had a real fire in our rooms, which were very welcome. Also, hot water bottles in our beds; very nice!!

We had a great time here, the only negative points we would say is on the point of tipping. We decided to leave a tip at the end of our stay, to be shared amongst all the staff. Whenever any of the staff did anything for us they would linger, obviously waiting for a tip. We actually found this quite embarrassing and it made us feel uncomfortable. I would suggest that the hotel is made aware of this, as I am sure other people felt the same.

Whilst in Rwanda, we organised a private driver-guide and 4WD for these travellers. They commented:

Theo picked us up from the airport and was very professional at all times. He was a very careful and safe driver and made us feel very confident, even when we were in busy traffic. He was very knowledgeable and told us a lot about Rwanda and the genocide that happened. He recommended a visit to the local market which we found very interested. We didn't really do a lot with him as we were only in Rwanda 4 days; one day travelling to the gorillas and three days seeing the monkeys and gorillas.

On our return to the airport my daughter left her passport in the hotel. Fortunately Theo hadn't left the airport and was waiting to make sure we got on the plane OK. He quickly took my husband back to the hotel to pick up the passport; I don't know what we would have done if he had gone.


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Mr. A - Washington
Arrived on: 15-Oct-2016 Stayed for: 5 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Average
Average
Service:
Good
Good
Food:
Average
Average
Activities:
Excellent
Excellent
Facilities:
Average
Average

Gorilla Mountain View Lodge review

A large lodge, exceptionally well located in the shadow of Volcanoes National Park. Absolutely magnificent views of the chain of volcanoes in the Park. Dated, somewhat dilapidated common areas and rooms. Somewhat uncomfortable rooms (especially in the cold of morning and late of day) useful almost solely for sleeping. Cafeteria style dining in order to accommodate the very large number of guests. Average food. Attentive dining service by a large, well-meaning staff. Good service otherwise, especially the complementary boot-cleaning available to those returning from a muddy hike.

Words cannot adequately describe primate tracking in the Park, whether gorillas or golden monkeys. It is simply an experience of a lifetime.

The lodge is excellently located amid the various jumping-off points for tracking. Two days of gorilla tracking provide the opportunity for many points of comparison in tracking experiences and is recommended. For those with time and/or who are seeking additional pre-tracking acclimatization to altitude, the nature walk is recommended for its beauty and its solitude (we were the only visitors on our particular walk).

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Dr N. from Corby
Arrived on: 1-Oct-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Good
Good
Rooms:
Average
Average
Service:
Average
Average
Food:
Average
Average
Activities:
Average
Average
Facilities:
Average
Average

Simple but clean accommodation

Staff very pleasant and helpful

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