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Traveller reviews

Travel reviews by The D Family from France

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

2

Countries visited

4

Lodges stayed in

6

Excursions taken

4

Fantastic Jan 2024 trip

Rwanda and 1 other country between 28 Jan 2024 and 8 Feb 2024

Trip rating: Excellent
"Outstanding and unforgettable trip combining the Kenyan plains and the Rwandan rainforest. Thank you to the Expert Africa team for excellent advice in the planning of our family holiday!"

Arranged By Lyndsey Marris


Kigali Serena Hotel

Kigali Serena Hotel

"Kigali Serena Hotel review"

1 night Arrived 28 Jan 2024
"Perfectly located business-style hotel with a leafy interior garden and large pool, which was exactly what we needed for one night in Kigali. The rooms, food and service were all of European standard, and exactly what you would expect from a modern city hotel. We would stay there again"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Facilities
Excellent
Rooms
Excellent
Food
Excellent
Mountain Gorilla View Lodge

Mountain Gorilla View Lodge

"Mountain Gorilla View Lodge review"

3 nights Arrived 29 Jan 2024
"The lodge is well located on the edge of the national park, down a dirt track away from the town, with beautiful views over the volcanoes. The staff are friendly and welcoming and try to do their best. However the lodge feels very dated, the rooms are basic and the food is average. Still worth staying there as there are few other options nearby, but the place could do with full rennovation."
Average
Experience Report
Overall Rating:
Average

Location
Excellent
Service
Good
Rooms
Poor
Food
Poor
Kigali Tour and Genocide Memorial Visit

Kigali Tour and Genocide Memorial Visit

"Kigali Tour and Genocide Memorial Visit review"

29 Jan 2024 • All-day excursion

Extremely moving and sobering reminder of what this country has been through. Well worth visiting
Golden Monkey Trekking

Golden Monkey Trekking

"Golden Monkey Trekking review"

30 Jan 2024 • Morning excursion

This is a good warm-up trek but nothing like the gorilla experience. The group size was too big, and we had a mixed level of fitness among the different members, which made the pace of the trek frustrating for some
Gorilla Trekking Safari

Gorilla Trekking Safari

"Gorilla Trekking Safari review"

31 Jan 2024 • Morning excursion

Spectacular. This is an unforgettable experience. We had a sensitive and thoughtful guide, who found the gorilla family of nine after an hour and half hike. All members of our group were of the same level of fitness, which the national park guides had made sure of before the trek. At high altitude and in thick bamboo forest, the walk was at time moderately challenging. Once we found the family we were then able to spend an hour quietly observing them eating, resting and playing. It was without doubt the highlight of our Rwanda visit.
Excellent
Four Points Nairobi Airport

Four Points Nairobi Airport

"Four Points Nairobi Airport review"

1 night Arrived 1 Feb 2024
"Good, unremarkable airport hotel"
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Good
Rooms
Good
Food
Good
Canoeing in Rwanda

Canoeing in Rwanda

"Canoeing in Rwanda review"

1 Feb 2024 • Afternoon excursion

Kayaking gave us a chance to see both birdlife and village life along the riverbanks, which added a different perspective to our experience in the country. The scenery is hilly, and the river has one section of mild rapids which are easily passed in a two-person kayak.
Good
Naboisho Camp

Naboisho Camp

"Naboisho Camp review"

5 nights Arrived 2 Feb 2024
"A spectacularly beautiful tented camp, in a stunning location overlooking the plains, which has been fully renovated in natural wood and textiles. The whole experience there was fantastic, from the wildlife sightings (we saw all the big cats, with cubs, and with kills) to the excellent guiding, as well as the top-level food and service. Nothing was too much bother for the managers to arrange, and the staff were all exceptionally friendly. The camp has also made a real effort to make sure that there is no plastic anywhere, and is as ecological as possible. Would highly recommend !"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent

Family trip of a lifetime to Africa

Tanzania and 1 other country between 14 Feb 2011 and 25 Feb 2011

Trip rating: Excellent
"It was a fabulous holiday, which we will never forget. All the pieces organised by Liz at Expert Africa fell into place, however improbable, including the tiny light aircraft which emerged in the bush to pick us up.

The camps were exactly as they had been described, so no place for disappointment; if anything, they were better than we had hoped for. It was a great advantage to be able to speak to knowledgable staff in London who could really help find the right places for us. Liz tried to persuade us not to go in February, and it was very hot, but we like that, coming from the European winter!

I would definitely recommend both the company and the camps to friends. Many thanks.

Suggestions to help us improve our trips or our service:

I can't think of anything much! You might suggest that people bring their own rock shoes, as the coral and the urchins are quite a hazard.

Many thanks!"

Arranged By Elizabeth Chapman


Impala Camp

Impala Camp

"Perfect samily safari at Selous Impala Camp"

4 nights Arrived 15 Feb 2011
"This was a perfect place to take a family, beautifully located on the river, tastefully constructed but not over the top. As the camp is unfenced, we particularly appreciated having adjoining family tents, giving the children an added sense of security. Our guide Gerard was first-class, knowledgable, patient with the children and extremely professional in the face of two unexpectedly close encounters on foot in the camp: an elephant did a "fake charge" at us as we turned the corner to board the boat, and a hippo crossed in front of our daughter as she returned from the pool. In both cases, he was perfectly calm and dealt with the situation. Nobody, and neither animal, was harmed! My only suggestion might be for the managers to stress early on that such encounters are not rare but common at this camp, and the hippo and elephant concerned are regular visitors.

The safaris were excellent and varied, with the great advantage of being able to go out on the river as well as the jeep (we found a pride of 17 lions at one point, and the birdlife in February was amazing). The tents were exactly what we were hoping for: simple, but elegant and with a sense of being close to nature (that hippo munching grass by the tent in the morning again...!). The camp lay-out was very nice, though I would have added a few more chairs around the camp fire as there was sometimes not enough space for us to sit there. The managers did not seem as knowledgable about the bush, or as keen to chat around the camp fire, as others in some camps we have visited. The food was very good, with plenty of fresh ingredients and spices."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Good
Unguja Lodge

Unguja Lodge

"Unguja Lodge review"

6 nights Arrived 19 Feb 2011
"This is a beautiful lodge, combining elegance and simplicity, perched on the edge of a coral cliff overlooking the sunset and turquoise ocean. As it has family huts, which are spacious and have three separate bedrooms, it is ideal for those travelling with children. The view from the terrace is breathtaking. The lodge itself is well designed, with a biggish pool and tasteful dining room. The foot was very good, with fresh fish from the sea often cooked with local spices.

There are colobus monkeys living in the trees between the lodge, which are very funny to observe. It's important for anybody thinking of going here to know that the lodge doesn't really have a beach, or rather it does but it's not one that you can swim from, as there are rocks in the shallows even in high tide, withnumerous sea urchins. However, at high tide, you can swim straight from the lodge steps, and snorkel, which is wonderful.

Activities were run by the dive centre, and we had an amazing trip at dawn swimming with wild dolphins. Unguja takes wildlife seriously, and only does such trips early in the morning before the other boats get out; after a while, there are too many irresponsible boats out there surrounding the animals, which is a shame.

The only negative points were the cost of a taxi to Stonetown and back, which makes taxis in Europe look cheap. The red wine by the glass was also disappointing, given that there is so much good South African wine available. Otherwise, highly recommended."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Good
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent

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