Travel reviews by Mr & Mrs F from Sidcup
Review Distribution
Total number of trips
1
Countries visited
1
Lodges stayed in
8
Excursions taken
0
a wonderful holiday
Namibia between 24 Nov 2011 and 10 Dec 2011
Expert Africa - Thank you!!!
Suggestions to help us improve our trips or our service:
It would be helpful to have an estimate as to how long it takes to drive between the camps.
Tell people that if they hire the second spare wheel for hire cars that it is not carried externally and luggage space in the boot will be halved so soft bags would be the best luggage and not cases."

Olive Grove
"The Olive Grove - great start to the holiday"

Okonjima Bush Camp
"UPGRADED - Fantastic time at the Villa!"
The staff were wonderful and made our stay there superb."

Onguma Camp Kala
"Great staff at Onguma Tree Top"
The food was very good and our tent had a wonderful view of the water hole."

Ongava Tented Camp
"Great time at Ongava Tented Camp"
Everything about the camp was excellent, The rooms were very comfortable and clean, the food was delicious ( I'm sure my waist expanded whilst there) and the game drives were exciting, we were very sad to leave."

Etendeka Mountain Camp
"Very interesting - Etendeka Mountain camp"
The wildlife is not as prolific as in other areas but we still saw a lot. Due to problems with my knee we didn't do the long morning walk but did a comfortable stroll around the area, it was very interesting.
The food is uncomplicated and filling. the staff are very friendly and helpful."

Mowani Mountain Camp
"Great sundowners at Mowani"
The camp is well run, the staff are friendly and helpful. The food was excellent and the sundowner drinks and snacks on the rocks were super. The game drives were interesting and it was great seeing the desert elephants.
The scenery is wonderful and the rock paintings and carvings at Twyfelfontein were stunning. The climb to the paintings etc was slightly difficult even with the pathway that has been built."

Ondudu Safari Lodge
"Lots of birds at Erongo"
Some of the staff in the restaurant were excellent whilst others left a lot to be desired, we felt that we were inconveniencing them by asking for the menus etc. The walk to the cave paintings is very difficult if you have any problems with mobility."
Thanks for your feedback which is always very important to us to ensure our normal high levels of service. We do apologise for the inconvenience caused by the renovations that were underway during your stay. It was not our intention to do these renovations while we had guests in house but due to the delay of the arrival of the new tents we had no option but to continue with the renovations. We understand that it will never make up for the inconvenience caused by the noise but we do hope that the complimentary nature drive offered at the lodge helped a little bit to counter the inconvenience.
Your comments about some of the staff in the restaurant are very concerning to us as we believe we have a very strong team in place in this department of the lodge. We do understand that everyone can have off-days but when you are front line your off-days should not affect your work performance and should not be visible to guests. We have conducted staff meetings and undergone further training with these staff members in order to ensure that this kind of attitude is not apparent in the future.
I would once again like to apologise for any inconvenience caused by the building work and hope that on your next visit to Namibia we will be able to show off our new tents to you and that you can enjoy our usual high level of service.

Olive Grove
The room was clean and very comfortable. We also spent our last night in Namibia at the Olive Grove."