Travel reviews by Mr C from London
South Luangwa with Robin Pope
On this trip, I visited Zambia between 6-Jul-2011 and 18-Jul-2011 and I travelled alone.
I enjoyed this trip enormously and am contemplating returning to a different area of Zambia next year.
Suggestions to help us improve our trips or our service:
As mentioned on the BA page I was bumped off my booked flight. Luckily I was able to contact Lucy Copson [Ed: at Expert Africa] who pulled out all the stops to come up with a better alternative than was being offered to me by BA. Were it not for her I would have arrived 24 hours late and missed two game drives.
I mentioned to the BA people that I had tried to check-on line about 21 hours before departure but was informed that on-line check-in was not available. They commented that that was because most people have their seats allocated at the time of booking, the inference being that had I done this I would not have been bumped off the flight. I know that BA do provide this facility at an extra charge but it did not occur to me that it was so important. Had I done so I would have been happy to pay the charge.
There will possibly be some merit in you checking if my understanding is correct and, if it is, advising your clients of this option
I stayed at and have reviewed:
7-Jul-2011 review: Nkwali
|Robin Pope Safaris walking safari, Zambia
9-Jul-2011 review: Robin Pope Safaris walking safari mobile camp review
|Tena Tena, Zambia
14-Jul-2011 review: Tena Tena review