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Traveller reviews

Travel reviews by The H family from Berks

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

1

Lodges stayed in

4

Excursions taken

0

A memorable holiday in the best sense

Kenya between 7 Jul 2013 and 22 Jul 2013

Trip rating: Excellent
"This was a really well organised holiday where everything went like clockwork from our first contact with Expert Africa to getting off the plane at the end of the trip.

The Meru and Pinewood resorts were faultless and the quibbles with Mara could easily be fixed.

I would highly recommend both Expert Africa and the itinerary that we followed, it really was a special experience for all 4 of us.

Suggestions to help us improve our trips or our service:

No, keep up the good work!"

Arranged By Richard Trillo


The Emakoko

The Emakoko

"The Emakoko review"

1 night Arrived 8 Jul 2013
"The Emakoko was the perfect place to recover after our flight, we only wished we could have stayed longer.

The drive from the airport with our guide James was a mini safari in itself and he like all the staff we met could not have done a better job."
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Offbeat Meru

Offbeat Meru

"safari at Offbeat Meru"

3 nights Arrived 9 Jul 2013
"The camp was in a really beautiful setting and has a wonderful tranquil atmosphere. Sean and Tanitha run a really good team who all take great pride in working together to make your stay memorable and really manage to create' a house party in the bush' atmosphere.

Nothing was too much trouble, the jugs of hot water delivered for washing in the mornings and the accompanying hot drinks ordered the night before were much appreciated touches.

Our guides Dominic and Bernard were really excellent and the quality of our guides was probably the most important single factor in making our safari such a success."
Excellent
Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Good
Facilities
Excellent
Encounter Mara

Encounter Mara

"Encounter Mara review"

3 nights Arrived 12 Jul 2013
"lovely large well appointed tents with good view but not as well served as Meru so no morning tea or fresh hot water for washing. Very good guide, knowledgeable, interesting and did a very good job.

The camp was very impersonal after Offbeat Meru. The manager Chris who I believe had only been in post for a couple of months met us on arrival and gave us an introduction although he did not introduce us to any other staff but after that was not available and we only saw him and his wife briefly on our last evening.

Unfortuanately 3 out of 4 of us had acquired a nasty stomach bug on the way to Encounter and we spent 24 hours confined to our tents and whilst Immodium was provided along with rehydration sachets that were great it was very difficult to find out who if anyone was in charge during the managers absence and so took some time initially to get some assistance.

Meals were served at individual tables and so there wasn't the opportunity to meet the other guests in the way that there had been at Meru and again no way of knowing who was who among the staff.

The tents were very well appointed except for the shower which I had to operate using two coat hangers as the controls were too high to reach."
Good
Location
Good
Service
Average
Activities
Excellent
Rooms
Good
Food
Average
Facilities
Good
Pinewood Beach Resort

Pinewood Beach Resort

"Pinewood a perfect chill out after safari"

6 nights Arrived 15 Jul 2013
"I can hardly fault Pinewood. The staff were outstanding to a man/woman. They were all easily identifiable and went out of their way to greet you and appeared to take a genuine pride in their work.

The white sand beach was very clean and the hotel pool, beach area and gardens were extremely well kept and staff were always available.

The gardens are a particularly attractive feature of Pinewood and the wildlife they attract especially birds are lovely.

The whole hotel has a very good combination of the perfect relaxed beach holiday atmosphere and a very efficient well managed operation."
Excellent
Location
Good
Service
Excellent
Activities
Excellent
Rooms
Good
Food
Good
Facilities
Excellent

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