Africa: Reviews from our travellers

"We had a wonderful trip. All the arrangements ran like clockwork - thank you for a great hassle free trip.

There are not enough superlatives to describe our visit!! Although Botswana is an expensive destination, the people and the experience are worth every penny.

Our itinerary, which Megan helped us put together, was excellent and was even commented on by one of the guides as a great diversity of camps and scenery.

We would highly recommend Expert Africa.

Suggestions to help us improve our trips or our service:

We cannot fault your service. Thank you." Read full review: 13 nights in Africa; 11 on a Botswana safari

"We thoroughly enjoyed this fantastic experience which embraced amazing scenery, warm welcomes and wonderful wildlife.

You are quite right, this was exciting but not intrepid! We felt that the organisation by Expert Africa was outstanding. We feared we might be out of our comfort zone but the attention to detail and full pre-trip information helped us overcome any concerns we had.

All in all we had a truly outstanding exciting and memorable trip. Thank you so much for all your hard work.

Suggestions to help us improve our trips or our service:
Only make the comments form easier to navigate." Read full review: 36 nights in Africa; 14 on a Namibia trip

"From the very beginning over a year ago when I contacted expert Africa everything has been fantastic.

Initially Saskia and then Maruska in the New Zealand office went out of their way to help me plan and co- ordinate the trip. Hundreds of emails later we had our trip, and what a fantastic trip it was, would not have changed anything. Everything was totally stress free and exceeded our expectations.

Would highly recommend to anyone wanting to go to that part of Africa, and highly recommend expert Africa to arrange for you

Suggestions to help us improve our trips or our service:

No, everything was excellent" Read full review: 20 nights in Africa; 15 on a Namibia trip

"Apart from the problem with our booking at the Etosha camps, the trip was without incident and we had a wonderful time. I would recommend Namibia to anyone." Read full review: 24 nights in Africa; 19 on a Namibia trip

"Expert Africa was excellent in planning our trip - a very big thank you.

For our last night, we changed our pre booked plans and stayed in the Olive Exclusive hotel in Windhoek. Thoroughly recommended. It is part of the group that owns Erongo and has a guest house next door, and we would consider booking the latter next time.

It is huge country with very friendly people and the only question is which places do we visit next year? (I believe my wife has already decided that!!). Nearly forgot: kayaking with the wild seals in Walvis Bay was one of the highlights. Jeanne was a fantastic guide here and we had a wonderful morning. She was most kind enough to email us photos and a video. Overall: Thank you very much." Read full review: 11 nights in Africa; 11 on a Namibia trip

"Brilliant trip, our third visit to Namibia, but not our last.

Special thanks to Sabina for organising our trip so well and with such patience." Read full review: 23 nights in Africa; 21 on a Namibia trip

"The trip as a whole met our expectations and I would be happy to recommend it to anyone wishing to visit Botswana. We saw so much wildlife and managed to tick off 120 sightings of different birds as well as seeing all the big game we could have wished for.

There are many highlights including seeing a pack of wild dogs on a 'kill' as well as a rhinocerous beetle, cheetah family, leopards and lions as well as mating elephants!" Read full review: 9 nights in Africa; 8 on a Botswana safari

"We enjoyed it very much." Read full review: 6 nights in Africa; 6 on a Botswana safari

"We had a delay at the start of our trip when the BA flight had to return to London with engine trouble. This delay meant that we missed the SA flight from Johannesburg and the flight from Lusaka to Mfuwe. BA put us up in London and rebooked the SA portion for the following day and we very pleased with their response.

Eleanor kindly looked into getting us to Flatdogs but our friends who had arrived safely in Lusaka were able to arrange a private charter to Mfuwe for us with Sky Trails who we rate very highly.

We were delighted with the remainder of our trip and really enjoyed the two very different experiences at the camps. Cannot fault either place.

Suggestions to help us improve our trips or our service:

I honestly don't think so! It was very reassuring to be able to contact Expert Africa swiftly and for your attention. Although we managed to find a flight we appreciated your help. thanks to you all yet again. I do hope we will be back." Read full review: 6 nights in Africa; 6 on a Zambia safari

"Incredible, extraordinary, exciting, unbelievably memorable experience we will always cherish as a family!

Maruska did a fabulous job of getting it all together with not a great deal of time. She got back with us in a very timely manner which especially helped given the time constraints and the fact that we were dealing with 6 adults with different job schedules and on different continents.

She was professional and very knowledgeable.

We would definitely recommend Expert Africa and hope to come back to Botswana some day.

Suggestions to help us improve our trips or our service:

Had we started at Okuti we might have felt differently about the experience. It was so different from Tubu Tree. Obviously one has to work with availability but it might be good, if possible, to use a formula of the least desirable camp first. Being our first safari, we also were not anticipating such a big difference between the private and public reserve experiences. One positive consequence was that Okuti really made us appreciate our time at Tubu Tree and Labala and allowed us to see subtle differences which none the less made a huge difference in the atmosphere and experience." Read full review: 11 nights in Africa; 9 on a Botswana safari