Africa: Reviews from our travellers

"THis was the second trip we did with Expert Africa and they could not have been better! Ruaha is marvellous park.

Ellie and Liz spent a lot of time discussing with us during the planning of the trip and they really know every single camp and place.
When BA went on strike they rebooked us (Actually they were holding seats for us anyway) on KQ and managed to even change the internal flight to Ruaha from one airlne to a different one so that we "missed" only 2 hours. This was impressive as we met other people who were stuck in Dar for hours.

All the camps were exactly as they said and we could not ask for more. We enjoyed this trip very much and we are already dreaming about the next one!
Thank you so much!!!

Suggestions to help us improve our trips or our service:

We realised in this trip how important the skills, experience and qualifications of a guide are. Maybe you could add more comments on the guiding team in each camp or mention in some way where they focus on guiding. Pietro and Molly must be among the best ones as their knowledge is impressive. We are 2 small animal specialists vets and we asked lots of questions and they were just great!
(I know there are already some comments in some camps but I could not find any other suggestion and the website does not allow me to submit with this field empty!)" Read full review: 10 nights in Africa; 7 on a Tanzania safari

"We had a super time - the second week was memorable in so many ways. As a result, we hope to return in 2011.

Suggestions to help us improve our trips or our service:

Not at at the moment." Read full review: 15 nights in Africa; 14 on a Zambia safari

"As a whole we had a fantastic trip full of memorable experiences.

The people were friendly and welcoming and the accommodation was generally good. The shooting Star lodge was a little disappointing but did not ruin the overall experience.

The service we received from expert Africa has been ecellent, and I would recommend them." Read full review: 12 nights in Africa; 8 on a Zanzibar holiday

"We really cannot fault any aspect of our safari.

We have been to Zambia on a number of occasions since 1998 and to say we have fallen in love with the country would be an understatement.The people the country and the wildlife have to be experienced.

Suggestions to help us improve our trips or our service:.

None. Just keep up the service which we cannot fault." Read full review: 18 nights in Africa; 17 on a Zambia safari

"We have done numerous safaris but this was different. We were not expecting vast quantities of game but we were pleasantly surprised by the number of animals we saw, which included 7 cheetah and 2 male black-maned lions. The game viewing was probably not helped by the volume of rain which had recently fallen, resulting in long, fresh and sometimes green grass.

We found ourselves appreciating the smaller, less significant animals more than we would normally; for instance the mongooses, squirrels and even mice. Finding meerkats is definitely not 'simples'! But we succeeded. Bird life was surprisingly profuse, with a good variety of raptors.

The park infrastructure was excellent. The tracks were sandy, well maintained and the main ones easily negotiable by 2wd, right up to Union End. Petrol is available at Mata Mata and Nossob, but beware that the shops here were not well stocked compared with Twee Rivieren.

Suggestions to help us improve our trips or our service:

Difficult to see how the Expert Africa team could have done a better job! Excellent as always............" Read full review: 9 nights in Africa; 7 on a South Africa trip

"We had a wonderful, memorable holiday with lots of interest in truly beautiful surroundings. We received a really friendly welcome wherever we went. Our holdiday was really made by our driver/guide, Johnson, from Primate Safaris, who drove safely, worked incredibly hard, was friendly, informative and always went out of his way to do things for us.

We were also very moved by the history of the place and individual stories from local people. The gorilla trekking was fantastic and the trip to the Akagera park magical.

We had such great fun as a family and with Johnson and local people we met, felt part of a bigger family for a short time. Would love to return.

Suggestions to help us improve our trips or our service:

Re trip - It might be useful to stress that getting money and small change was tricky (ATMs not working at all in Kigali or elsewhere and getting money from a bank took about an hour!). Also, to maybe advise people that tipping is widely expected and people need to budget for this and try to get small denominations of notes. We found dollars are far more usable where we were than euros.

maybe have a 'very good' category for this form as sometimes it was difficult to choose between good and excellent." Read full review: 8 nights in Africa; 6 on a Rwanda safari

"This was a memorable holiday which exceeded expectations.

Botswana is a wonderful country with charming, joyful people.The organisation of the safari experince is first rate and the abundance of wildlife..animals and birds..ensures that every day offers a great experience.

Suggestions to help us improve our trips or our service:

You seem to have the right formula. Thanks and good luck" Read full review: 12 nights in Africa; 10 on a Botswana safari

"We had a great holiday.

We've never used an agency before. The Wilderness Safari and Sefofane linkage is, generally, so smooth it’s unbelievable. From the moment we arrived at our first stop, in Livingstone, we were whisked from point to point. Having travelled on our own for years, it was disconcertingly lovely to be told mid-afternoon that we'd be moving onto the next camp at, say, 11:30 - and just led by the hand. In itself that was a great luxury.

Having never been to southern Africa before, we were completely enchanted by the camps, wildlife and people." Read full review: 15 nights in Africa; 6 on a Botswana safari

"We had a truly fantastic holiday.

We were very impressed with Rob Clifford in the handling of my lost phone at Tena Tena. He came to Nsefu to talk to us about it and even offered to pay for a new one on our return. Happily, the phone was eventually found at Tena, but Rob's attitude to us as customers was wonderful.

Suggestions to help us improve our trips or our service:

I'm not sure anything could be improved upon!" Read full review: 12 nights in Africa; 12 on a Zambia safari

"We had an excellent holiday that exceeded expectations. Saw loads of animals and birds plus wonderful scenery. Ate well, too much and too often. While this was our first visit to sub-saharan Africa and our firast safari we met manyother first-time travellers but also several seasoned safari riders who were on their tenth trip!" Read full review: 16 nights in Africa; 11 on a Botswana safari