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Traveller reviews

Travel reviews by Miss S from Cambridgeshire

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

1

Lodges stayed in

5

Excursions taken

1

My Nov 2012 trip

Namibia between 17 Nov 2012 and 1 Dec 2012

Trip rating: Excellent
"excellent

Suggestions to help us improve our trips or our service:

None. Saskia was superb from start to finish and I cannot fault her excellent customer focused service.

I will have no reservation about recommending Expert Africa to friends as a result of this experience and will not hesitate to contact Saskia and the team for future trips to Africa"

Wolwedans Desert Lodge

Wolwedans Desert Lodge

"Wolwedans Dunes Lodge review"

2 nights Arrived 17 Nov 2012
"Breathtaking location, gorgeous room ( although very hot and could have done with a fan), service and food excellent. Very relaxing place."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Good
Rooms
Good
Food
Excellent
Facilities
Good
Tok Tokkie Trails

Tok Tokkie Trails

"Tok Tokkie Trails review"

2 nights Arrived 19 Nov 2012
"Our only negative comment was that we were told to arrive at 2pm latest but we arrived at noon ( so as not to be late) only to be told that we wouldn't be setting off until 16.30 as it was so hot. I got the impression this wasn't unusual at this time of year - and it makes perfect sense but there was nothing to do at the Tok Tokie base, one airless room and a long wait - it would have been better to have been told to turn up at 4pm ( I fed this back to them already).

Other than that brilliant and wonderful."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Good
Food
Good
Facilities
Good
Sossusvlei Desert Lodge

Sossusvlei Desert Lodge

"Sossusvlei Desert Lodge review"

3 nights Arrived 21 Nov 2012
"Best place on our entire trip!

Feedback on morning balloon flight arrangements:
Sadly they failed to fly on 3 successive mornings and they were not able to make the decision not to fly until we had arrived at the launch site on each morning. So that was 3 successive mornings that we rose at 4.45 am to leave the SML at 05.15 to get to the launch site.

We understand the pilot cannot fly if the conditions are not right but surely they could decide earlier and ring the hotel to save us all the journey ( there were around 20 people there on day 3 and some had travelled for 2 hrs just to get to the site)

All very disappointed"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Mowani Mountain Camp

Mowani Mountain Camp

"Mowani Mountain Camp review"

2 nights Arrived 24 Nov 2012
"Wonderful location, 'tents' outstanding and the pool was fantastic and in a lovely setting."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Good
Rooms
Excellent
Food
Good
Facilities
Excellent
Ballooning in the Namib Desert

Ballooning in the Namib Desert

"Balloon Trip"

24 Nov 2012 • Morning excursion

Sadly they failed to fly on 3 successive mornings and they were not able to make the decision not to fly until we had arrived at the launch site on each morning. So that was 3 successive mornings that we rose at 4.45 am to leave the SML at 05.15 to get to the launch site.

We understand the pilot cannot fly if the conditions are not right but surely they could decide earlier and ring the hotel to save us all the journey ( there were around 20 people there on day 3 and some had travelled for 2 hrs just to get to the site)

All very disappointed
Excellent
Ongava Tented Camp

Ongava Tented Camp

"Ongava Tented Camp"

3 nights Arrived 26 Nov 2012
"Ongava was excellent- wonderful waterhole and animals on our door step"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Good
Service
Good
Activities
Excellent
Rooms
Good
Food
Good
Facilities
Good

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