Sossusvlei Desert Lodge

Reviews of Sossusvlei Desert Lodge

Excellent(99%) From 36 travellers
Excellent
34
Good
2
Average
0
Poor
0
Terrible
0
Below are independent comments from 36 of our travellers who have visited Sossusvlei Desert Lodge, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Mr & Mrs S from Hampshire
Arrived on: 11-Sep-2018 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Sossusvlei Desert Lodge review

A fabulous lodge, wonderful staff, amazing views and delicious food.

The hot air balloon ride that was included in our package was a trip of a lifetime. The guiding was great.

Only sadness is that the upcoming major upgrade will probably price it out of our range, but delighted that we got a chance to stay there now. The massage we took was also top-class.

Thank you all! (Also saw our first ever aardwolf - awesome!)

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Dr D & Prof H from UK
Arrived on: 30-Aug-2018 Stayed for: 5 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Wow - five stars in every respect!

Sossusvlei Desert Lodge is absolutely outstanding in every way and we're already planning a return visit as we loved it so much.

The service is exceptional and we felt very well looked after by all the staff, headed by Grant. The staff-to-guest ratio means that there is always someone on hand to answer any questions and we felt that the staff had a genuine interest in making our stay a thoroughly memorable one. There were so many 'nice touches' including drinks on return from activities, staff waving us off when we left, little notes in the room. The view from the bathroom is stunning as is the design of the lodge as a whole.

Our 'butler' was Kristof who served all of our meals and who had just the right balance between efficiency and informality. He always seemed to pre-empt our needs and each night we were given a different location to dine including in the wine cellar and by the pool. The food was exceptional. Our guide was Bonniface (Bonni) and he made every activity an individual, relaxed and thoroughly enjoyable experience. He went out of his way to point out different wildlife, both large and small, and was a pleasure to be with.

One of our main reasons for selecting Sossusvlei Desert Lodge was to take part in the astronomy/observatory. This didn't disappoint, mainly due to Paul, the resident astronomer, and his outstanding knowledge of the night sky, telescopes and astro-photography. Views of the Milky Way, planets and moons were stunning and Paul went out of his way to make sure that this part of our stay was really special.

In short, a real treat. We didn't want to leave.

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Samantha from London
Arrived on: 17-Aug-2018 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

Spectacular setting!

The lodge was about to close for refurbishment when we arrived. Rooms were fantastic, though could see they were a bit tired eg scuffs and chips to stair edges and cloudy shower screens - not that this affected our enjoyment in any way.

Setting is amazing, guide was fantastic and took us on lots of brilliant excursions which we left to him to decide. The landscape is stunning and we saw lots of antelope and some rhino, but the scenery is definitely the main draw plus climbing the Big Daddy sand dune and running down into Dead Vlei. Food lovely, staff very accommodating, eg organising early dinners for our 7 year old.

We loved the observatory although the bright moon slightly curtailed what we could see.

Highly recommend.

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Ms H & Mr F from Chicago
Arrived on: 2-Jul-2018 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Sossusvlei Desert Lodge review

I had a huge smile on my face hours after arriving here. It's such a gorgeous property with gorgeous views.

The rooms are amazing & we esp loved the skylight above the bed where we could see the stars overhead.

We stayed 3 nights & did the Bike Daddy hike, rode ATVs & hike to the caves to see 700 year old bushman drawings. Also loved the observatory where we saw planets & star clusters. Guide Obbie, butler Hilma, managers Clinton & Sarah & everyone else made our stay special.

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Mr S from Sanur, Bali
Arrived on: 20-May-2018 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Good
Good
Facilities:
Excellent
Excellent

Sossusvlei Desert Lodge review

Fantastic place, the location and the isolation is what i was looking for. I'm definitely happy to have chosen this over Little Kulala, which i was also considering. I did pass Little Kulala on one of the excursions as a reference point and i definitely preferred the setting at Sossusvlei desert lodge. The service here was phenomenal. They literally went above and beyond for us. There was a surprise every day waiting which overwhelmed us and really should the quality of the company, our sunset and dinner experiences differed every day and it was just amazing. The team was always warm, genuine and welcoming. Our butler Anna was superb, a big shout out to her. The food was great, especially the deserts at dinner. The only thing i can constructively criticize is the room and our assigned guide. The room is nicely decorated but there are aspects that are outdated and a little warn out. There is a safety hazard on the 3 little steps that connect the living room to the sleeping area. My wife actually fell in the middle of the night because the step sizes and distances. Fortunately she wasn't badly injured. As for the guide, he wasn't bad by any means, but in comparison to the other guides we had on the trip we connected a little less and was a little less engaging for us. Speaking of excursions i would have preferred going on less mainstream activities where we would be amongst a lot of tourists or alternatively started earlier before the migration. I would have been happy to climb up another less 'famous' dune alone, near by, and then gone to 'Dead Vlei' separately after the morning rush has thinned out. I would have captured the ambience a little more, it would have definitely felt more exclusive and it would have been more relaxing. As we were climbing 'Big daddy' dune we constantly felt rushed going up the ridge as there was a line up of people behind us, leaving us barely any time to take it all in, let alone feeling that we would inconvenience people if we wanted to stop and take a photo. The dune was impressive and just gorgeous, but i would have rather been walking on a ridge alone or in a smaller group. AndBeyond should explore an alternative, since our guide never gave us one. On that note though, our morning picnic after the dune experience was fantastic. We definitely felt that 3 nights was a perfect. 2 nights would have been to short and 4 nights would have been too long as we would have run out of excursions to do.

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Ms M from Ottawa
Arrived on: 25-Sep-2017 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Average
Average
Facilities:
Excellent
Excellent

Sossusvlei Desert Lodge review

This is a beautiful lodge located in a beautiful location. There is not much wildlife but you can see oryx, springbok and jackal walking in front of your room by the huge windows at the back of the bungalow. The night sky is magnificent and the astronomer was keen to help you with the telescope.

Unfortunately, our guide was not as good as the ones we had at other lodges. We were a bit disappointed that we were not allowed to climb the Big Daddy dune. The duration and the location of the activities were not following the information we were given prior to departure for these activities.

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Expert Africa comments

We brought your comments about your guide to &Beyond's attention, and they had the following comments:

There is nothing more heart-breaking than to hear that we have not lived up to our guests expectations. Chris from Expert Africa has shared your feedback on your recent stay at &Beyond Sossusvlei Desert Lodge with us and while I am pleased that you enjoyed your overall experience, I am mortified that we did let you down in some aspects of your stay.

Please rest assured that I have addressed this matter with your guide, Teresius. Whilst this is by no means meant to sound like an excuse nor is it meant to deter from your disappointment, I do believe that the issues you experienced come down to a breakdown in communication on the part of Teresius’s lack of English skills thus, leading to a great deal of misunderstanding. He has been conducting these excursions for a very long time and fully understands the importance of this activity – and it is clear that in his communication and explanations to you and the rest of the group, there was a great deal of misunderstanding. Please be assured that we will be working with him on these issues. Thank you so much for bringing this matter to our attention – had you not done so we would not be in a position to conduct the necessary corrective training.


Thank you for bringing this to our attention; your feedback is invaluable especially when services fall short of expectations.

Drs F & S from Oregon
Arrived on: 8-Sep-2017 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent

Sossusvlei Desert Lodge review

Wonderful!

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Mrs H from Leyburn
Arrived on: 11-Jul-2017 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Sossusvlei Desert Lodge review

Be warned that if you are asked to share a safari truck on the trip to the dunes, ensure that you all want to do the same activities. It can be a very long wait if others have climbed the dune and you haven't.

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Mr R & Ms S from BL
Arrived on: 24-May-2017 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

A great getwaway in the desert!

The location is spectacular and we much enjoyed the activities (in particular the sundowner in the dunes, the trip to Sossusvlei, and the hot air balloon flight!).

We will have wonderful memories!

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Mr & Mrs T from Cambs.
Arrived on: 10-May-2017 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Superb luxury venue and service to match

We loved every minute of our time here. The staff were always super-attentive and helpful. The food was always excellent and we could eat at any time we wished within reason. The rooms were well laid out and luxurious, in some areas however it was starting to look just tiny little bit tired around the reception lounge sofas and rugs. We left feedback to this effect. Nevertheless it was a fabulous venue and experience. A surprising amount of game seen on our drives, even though it was a desert location. Wonderful place to see!

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