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Traveller reviews

Travel reviews by Dr & Mr B from Cardiff

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

1

Countries visited

1

Lodges stayed in

5

Excursions taken

0

My Mar 2014 trip

Namibia between 18 Mar 2014 and 4 Apr 2014

Trip rating: Excellent
"The advice and choices given by Angela gave us a comprehensive overview of Namibia and we feel we saw most of the outstanding things that you would expect on a first trip"

Heinitzburg Hotel

Heinitzburg Hotel

"Disappointing introduction to Namibia"

2 nights Arrived 19 Mar 2014
"Beautiful terrace with panoramic view--service staff friendly and eager to please but did not appear to be empowered to make decisions without asking management. This was only place that did not welcome us with a drink---just told to sit on terrace until room was ready. Room large & nicely furnished but in a turret so very dark--when asked if they had lighter room manager appeared--arrogant manner---told us --what do you expect it's a castle---keep lights on if you don't like it.

Dinner in Restaurant 1st night was very expensive, odd combinations of ingredients, minute portions and served pretentiously under silver domes. Subtle pressure was exerted to have expensive drinks and to direct you towards dining in hotel restaurant. Groups of staff stood around watching you eating ,making you feel somewhat uncomfortable

Overall not very welcoming---rigid rules & regulations & pretentious

Shame because with a lighter touch could be very special. Swimming pool cold"
Poor
Experience Report
Overall Rating:
Poor

Location
Good
Service
Good
Rooms
Average
Food
Poor
Sossusvlei Desert Lodge

Sossusvlei Desert Lodge

"paradise in the desert"

2 nights Arrived 21 Mar 2014
"As close to perfection as is possible to be---welcoming, every effort to make you feel special, warm ambience, attention to detail, excellent food with good choices, little messages from staff eg warning -- baboons might attack your laundry!!

Architecture & design elegant ---units spacious, private and sumptuous---stunning views of desert from large picture windows.
Only place which provided booklets on fauna & flora of area in room on arrival. Lots of small touches under the heading of little things mean a lot

Final big unforgettable surprise--last night returned to find in celebration of our wedding anniversary --heart shaped from sand in hall outlined with tee lights, bottle of champagne and every surface covered in candles
A magical place"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Swakopmund Guesthouse

Swakopmund Guesthouse

"guest house with style"

7 nights Arrived 23 Mar 2014
"For a guest house this gives the service equal to a 4 star hotel. Our hostess Christiana made every effort to make us welcome and organised or advised us of trips in the area as would a hotel concierge.

The property has an attractive nautical theme, spotlessly clean, comfortably furnished and very conveniently situated

Good german style breakfast and complimentary hot drinks & cake

Highly recommended"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Excellent
Activities
Excellent
Rooms
Good
Food
Good
Facilities
Excellent
Ongava Lodge

Ongava Lodge

"comfortable & friendly stay in the bush"

2 nights Arrived 30 Mar 2014
"Very warm welcome,pleasant staff, eager to please--overall a very pleasant stay. Accommodation very comfortable and clean--stunning views of Etosha and its animals. Good quality food & willingness to prepare special meal if menu did not suit.

Trips very well organised"
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Excellent
Activities
Good
Rooms
Good
Food
Good
Facilities
Good
Okonjima Plains Camp

Okonjima Plains Camp

"unforgettable interaction with rare big cats"

2 nights Arrived 1 Apr 2014
"Our accommodation was spectacular --a small villa on the outskirts of the camp with enormous rooms, large picture windows and completely private. Possible to lie in bed watching animals go past .Decorated with modern African art and beautifully furnished.Manager very helpful--arranged for us to be picked up by vehicle because of distance from Lodge.

This place cannot fail to please because of the close up view of the cheetahs & leopards in the wild----a very moving experience

Only minor quibble ---no choice of menu---food could be more imaginative but breakfasts very good.

We found out only after arrival we could have booked to include all drinks"
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Good
Activities
Excellent
Rooms
Excellent
Food
Average
Facilities
Excellent

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