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Traveller reviews

Travel reviews by Harriet from USA

Review Distribution

Excellent
Good
Average
Poor
Terrible

Total number of trips

2

Countries visited

4

Lodges stayed in

4

Excursions taken

0

My Jun 2024 trip

Botswana and 1 other country between 24 Jun 2024 and 5 Jul 2024

Trip rating: Excellent
"This was a very enjoyable bucket list trip. It was thoughtfully planned, and everything went smoothly.

My special thanks to Maruska for sharing her breadth of detailed knowledge, for considerable patience, good listening, clear communication, good recommendations, and kind encouragement."

Arranged By Maruska AdyeRowe


Lebala Camp

Lebala Camp

"Lebala Camp review"

2 nights Arrived 25 Jun 2024
"The staff at Lebala are warm, welcoming, joyful and professional, from helping guests put on ponchos before the morning game drives, to singing and dancing before dinner, to knowing guests names immediately. Food was abundant and delicious. And my tent was more than comfortable. Communal dining adds to the camaraderie. I shared a jeep with 3 lovely people. Unfortunately, our guide, although very experienced, was reticent at best, answering only some questions and volunteering a minimum of interesting information. Sightings were good."
Good
Experience Report
Overall Rating:
Good

Location
Good
Service
Good
Activities
Good
Rooms
Good
Food
Excellent
Facilities
Good
Kwara Camp

Kwara Camp

"Kwara Camp review"

3 nights Arrived 27 Jun 2024
"Kwara was my favorite camp for several reasons. The rooms are amazingly large, stylish, and comfortable. As a nod to being called tents, the interior walls do have what looks like canvas wallpaper, and the roofs are canvas. Lots of wildlife share the camp. Baboons scrambling all around my “tent” and on the roof, fighting noisily, held me hostage one afternoon. A family of warthogs munched their midday meal against my outdoor space while I was sitting there, elephants wandered through while we were having breakfast around the fire pit, and antelope were abundant. I appreciated the variety of activities at Kwara —game drives, a boat ride, and a Mokoro ride. Food was abundant and excellent. And the manager and all the staff were genuinely friendly, attentive, helpful, and happy. Once again, I marvel that staff knows the names of every guest immediately. The small size of the camp and the communal dining enhance the relaxed atmosphere. Sightings were good. I shared a jeep with birders, and the guide accommodated their interest. The guide and tracker were good enough, but not outstanding."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Excellent
Service
Good
Activities
Excellent
Rooms
Excellent
Food
Excellent
Facilities
Excellent
Sable Alley

Sable Alley

"Sable Alley review"

2 nights Arrived 30 Jun 2024
"At Sable Alley I had an outstanding guide, Mario, and I shared a jeep with an outstanding couple. Mario provided a well-paced wealth of information about the wildlife, the environment, tracking, and plant life, and he drove at a comfortable speed except for the morning when we raced to see wild dogs. Game drives with him surpassed those at the Kwando camps where guides have the presumed benefit of trackers.
Sable Alley is larger than the Kwando camps and doesn’t have communal dining. The atmosphere, therefore, isnt as warm and friendly."
Good
Experience Report
Overall Rating:
Good

Location
Excellent
Service
Good
Activities
Good
Rooms
Good
Food
Good
Facilities
Excellent
Waterberry Zambezi Lodge

Waterberry Zambezi Lodge

"Waterberry Zambezi Lodge review"

2 nights Arrived 2 Jul 2024
"Waterberry Lodge has a lovely setting on the Zambezi River. Staff are friendly, accommodating, and professional. I enjoyed the peaceful sunrise and sunset boat rides on the river, with the dock being a few steps from the main area and my riverfront room, and the sightings special. Meals were great, with enormous portions. I was pleased to have stayed there, although it is a bit of a long drive to Victoria Falls and the airports. On the day I visited Victoria Falls, I opted to add a white rhino walk and a tour of a nearby village."
Excellent
Experience Report
Overall Rating:
Excellent

Location
Good
Service
Excellent
Activities
Good
Rooms
Good
Food
Excellent
Facilities
Good

My Feb 2023 trip

Tanzania and 1 other country between 27 Feb 2023 and 20 Mar 2023

Trip rating: Excellent
"I particularly appreciate how responsive Lyndsey was to rescheduling our entire itinerary when our first flight was delayed. It would have been awful to have to cancel this much anticipated special trip.

During the planning, however, there were a few frustrations: we had to request confirmation documents which were late in coming; we could have used assistance with the visa application; it was annoying that the Zanzibar health form still was there to be completed although no longer required; and it was annoying that the “wallet and book” weren’t sent timely and came only to me when my travel companion lives 2 hours away. We would have been fine with no expectation of this well intentioned gift that backfired. (The wallet may be handsome enough, but it’s so large that I wonder for whom it is practical given luggage restrictions. The book wasn’t actually useful. The one activity I tried to arrange based on the book— Spice farm and tour in Spice Town— no longer is operating. )"

Feedback response

We were very sorry to hear about the flight disruption faced by these travellers although pleased that we were able to resolve these issues swiftly and rearrange their arrangements accordingly so that they were able to maximise their time on safari.

We always send out all documentation around 4-6 weeks prior to travel, which includes a physical travel pack containing documentation and a travel guide. Sadly in this instance postal strikes lead to delays in these US travellers receiving their physical package. When we were made aware that this had not yet arrived we made arrangements for a Bradt travel guide to be sent to them from a US based store so that they would have this prior to travel. We are sorry to hear that they did not find the travel guide helpful, this edition of the Zanzibar Bradt guide was published in 2017, and sadly the operator who previously ran this Zanzibar excursion had folded during the pandemic. Fortunately we were able to arrange a comparable excursion for them via our local partners in Stone Town.

Arranged By Lyndsey Marris


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