Reviews of Waterberry Zambezi Lodge
They do not necessarily represent the views of Expert Africa.
Waterberry Zambezi Lodge review
We loved the friendly, personal nature of this lodge. The staff were cheerful, courteous and obliging.
The owner made it her business to introduce herself to us and clearly helped to iron out any potential problems behind the scenes. When our Rhino Walk is Mosi-oa-Tunya exceeded its anticipated length, she efficiently made arrangements for our helicopter trip over Victoria Falls to be re-scheduled.
Great place to start our African trip
Thoroughly enjoyed our time here and couldn't fault any aspect.Read more about the whole trip
Waterberry Zambezi Lodge review
Well placed to visit the falls as was the intention. Good views over the river and from rthe evening river trip of the national park in Zimbabwe. The trip to the falls was well guided and driven though the falls were, expectedly, not at their best.
The last evening's river trip or "booze cruise" as it was referred to by the owner and her friends who joined us in the boat having just arrived from the UK was most entertaining and enjoyable!
Great place on the river
Another excellent lodge with a super-friendly, professional staff.
The rooms were outstanding, with incredible attention to detail. Staff was very helpful with arranging everything for activities. Great food, and extra events (such as traditional African meals) added up for a great experience.
Would highly recommend this establishment for anyone looking for a very nice lodge close to Livingstone, but with a feeling of being far away from town.
This definitely the place to stay. Well organized, great food, very nice rooms, and very helpful.
If your there at the right time of year ask about reserving to go to the Devils Pool.
A god location to visit the falls
A pleasant enough camp in a lovely location but it did not feel like the heart of the wild and it was disappointing that with so much river frontage only two of the chalets (not ours) were on the river. We did not like to be greeted by dogs weaving their way around our legs and sniffing at our knees whilst we tried to absorb information.
Our first evening we went to the bar area for a pre dinner drink and had to keep calling out "hello" for five minutes before we got any attention. The following day on our return from Victoria falls we were told that our lunch would be waiting for us. We sat down and were served a drink and then bread and butter And then we waited. After a further 35 minutes we got fed up and went to reception to complain that we were just not being looked after.. (It didn't help to hear other guests all saying how very well they were looked after) Our lunch (a cold salad) then appeared.
To be fair, after that nothing was too much trouble for them, and we even had a special dinner served on our veranda with a bottle of sparkling wine. We enjoyed two really lovely sunset cruises and saw lots of birds and crocodiles.
The falls were spectacular and well worth the visit.
Perfection on the Zambezi.
An absolutely wonderful stay at Waterberry Lodge with superb caring staff doing their utmost to ensure your stay is perfect (and succeeding!)
Our lovely room (Weaver) had a river view, was only a few steps from the pool and restaurant area and is the only room with a bath. The electric blankets were a very welcome addition. The many in-house activities we enjoyed were a dawn cruise, wrapped in blankets on a misty morning enjoying coffee & muffins whilst viewing the diversity of game & birdlife on the river, a sunset cruise and a very informative bird walk - all extremely enjoyable.
The external activities we enjoyed were a trip to Victoria Falls including microlighting over the falls (amazing), followed by a surprise breakfast provided by Waterberry and a wonderful guide (thank you Kandeenga), a trip to Livingstone Island to stand on the edge of the falls (great fun) & a game walk in the National Park where we stood very close to rhino. All the trips were organised very efficiently and thoughtfully by Waterberry.
We also enjoyed some free time watching elephants across the river and walking around the lodge spotting bee-eaters & kingfishers. Excellent food too on the beautifully situated terrace with the welcome addition of braziers at dinner & the occasional hippo on the lawn! We could not fault it and could easily have stayed for a week or more. A truly magical place.
Friendly welcome at Waterberry Lodge
Waterberry Lodge is a great place to begin or end a Zambia/Botswana safari. We chose to spend two nights here to recover from the long-haul flight and be able to start our safari refreshed.
The management at Waterberry are truly superb - so friendly and welcoming - with nothing being too much trouble to arrange. Charmaine speedily responded to our emails prior to the trip, changing our room from Swallow (the room closest to the river) to Weaver (still with river views but a bit further back) after we requested a bathtub to ease my sometimes aching back. As it turned out it was my husband who needed the tub after an old disc injury decided to play up on our very first afternoon there - what bad luck. Here's where the service excelled itself; Amy and Kim did everthing possible to make his forced confinement as comfortable as possible (cheers Amy, for the loan of your hot water bottle!) whilst still making sure that I didn't miss out on the Falls.
They had booked an early morning helicopter ride for us, so instead of sharing the experience with my husband I enjoyed the trip with Kandenga, the driver, and what good company he was too! If you are planning a flight over the Falls I'd highly recommend including the Batoka Gorge as well - exhilarating. A tip for walking around the Falls is to wear shorts and water sandals as you get SOAKED - but great fun!!
To top it all we were surprised that evening with a wonderful celebratory Anniversary meal on our deck even though our Anniversary wasn't until the next day - the day we were leaving. The food the first night was good but this meal was excellent, without a doubt the best meal we've had in a very long time - home or abroad.
Thank you one and all. We'd love to return one day.
Waterberry Zambezi Lodge review
We felt like we were in civilization...hairdryers at last!
The lodge was very lovely, service was very good, and staff was there to help in every way.
Good place to spend night near Vic Falls
When looking for a place to stay on our visit to Victoria Falls, we wanted to avoid flashy-looking Western hotels. Our travel agent [Ed: Maruska at Expert Africa] recommended Waterberry Lodge, and we're glad she did. We thoroughly enjoyed our stay.
The Lodge sits on beautiful, lawned grounds overlooking the Zambezi River. Our hosts were extremely friendly and attentive. We ate lunch, dinner and breakfast on the patio overlooking the river, and the food was excellent. We were taken on an afternoon boat ride on the river, where we were able to observe some of the wildlife on the Zimbabwean side of the river including one very big, but snoozy, crocodile and one not-so-friendly hippo.
We stayed in a thatch-roofed guesthouse on the grounds. It was a quiet room and perfectly adequate, though the mattress was a little thin/hard, there wasn't a lot of light for reading in bed, nor were plug points very accessible. We were surprised to find that the lodge had wi-fi service- our first in over a week- to begin our reconnection to the outside world.
The Waterberry staff did a great job of providing transfers, to and from the lodge. Christopher, our driver the next day, took us to Victoria Falls where we spent a couple hours trekking around before heading to the airport. We enjoyed our Zambian experience at Waterberry Lodge.
Expert Africa comments
Waterberry Zambezi Lodge responded with the following comments:
We were pleased to hear that these guests thoroughly enjoyed their stay, and particularly liked the setting of Waterberry Lodge, as well as finding the lodge team extremely friendly and attentive. We appreciate their comments regarding the plug points and reading light in the rooms. We will look into these points and consider ways to improve on these facilities for future guests.