Royal Livingstone Hotel

Reviews of Royal Livingstone Hotel

Excellent(93%) From 72 travellers
Excellent
48
Good
22
Average
2
Poor
0
Terrible
0
Below are independent comments from 72 of our travellers who have visited Royal Livingstone Hotel, and have kindly agreed to share their thoughts.

They do not necessarily represent the views of Expert Africa.
Ms SF & Mr JMW from Greater London
Arrived on: 31-Jul-2016 Stayed for: 4 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Giraffes to welcome us & zebras on the lawn

John particularly liked the ceiling fans, which were a feature of life in Northern Rhodesia, as Zambia was known in his previous time there. The hotel evokes that earlier age, despite being only about 15 years old. It is rather a marvellous place to stay and in a wonderful location.

We went on the train, which was splendid, and on the river safari, which was very good indeed, and also on the tour of Historic Livingstone, which was very interesting, taking us to places about which we would otherwise have known nothing at all. As mentioned, there was some difficulty about wheat- and dairy-free food, but eventually we found our way around the system.

We spent two days in the area just outside the hotel grounds in the vicinity of the Victoria Falls. It was very good to have free access to this park included in our hotel residency. Our "Butlers" were all very good, in particular Luke, who seemed to appreciate a little repair I had done to make the cupboard light work properly!

Read more about the whole trip
Bridget
Arrived on: 9-May-2016 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Good
Good
Food:
Average
Average

royal livingstone

I had a really terrific food poisoning, probably attributed to a prawn ciabbata sandwich eaten on the first day. God bless imodium, ciprofloxacillin and dioralyte! Someone in the kitchen isn't washing their hands, my husband was ok but at one point I was concerned about how to get to the flights!

Food is not as good as it used to be last time we were there. The suite was brilliant, we were so grateful for it especially when I was ill.

Read more about the whole trip

Expert Africa comments

We are sorry that these travellers became ill during their stay at the Royal Livingstone. We will look into the matter with the hotel and reiterate to them that food hygiene is of the utmost importance.

Jane from Colne
Arrived on: 9-Apr-2016 Stayed for: 2 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average
Activities:
Good
Good
Facilities:
Excellent
Excellent

Vic falls option

Lovely Sun Int hotel with indoor bathrooms but it was all fur coat and no knickers. whilst the staff were lovely they lacked service skills and need more training in many cases. The food was the worst we had all week.

Fab rooms in a great setting but you are plagued by heli and micro lite noise all day if sat on the deck or round the pool

Read more about the whole trip
Mr. E - Guildford
Arrived on: 28-Mar-2016 Stayed for: 4 nights
Overall:
Average
Average
Location:
Excellent
Excellent
Rooms:
Good
Good
Service:
Average
Average
Food:
Good
Good
Activities:
Average
Average

Royal Livingstone Hotel review

Falls short of what expected in a 5 star hotel. For example, no info. in room on what is available, on opening times, no site map etc. No list of phone numbers, nor any attempt to collect guest feedback.

Staff provided info when asked on specific points, but erratically - eg., that pool available from 7am, arrived at 7-30 to be told opens at 8am. Requested a drink and a snack at 9-10 pm to be refused because they ceased snacks at 9pm - no way of knowing this in advance. When we arrived were asked to wait while receptionist checked our room ready. 40 minutes later, gave-up and went for lunch. Bottled water from previous day is removed from room after breakfast but, oddly, not replaced until early evening.

Staff cheerful and aimed to help, but obvious shortcomings in training. Management might learn a great deal from a short visit to the Victoria Falls Hotel.

Rooms were perfectly large enough, despite many negative comments on Tripadvisor. and elsewhere regarding their size.

Read more about the whole trip
Mr Nelson from Baar
Arrived on: 11-Feb-2016 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Good
Good
Facilities:
Good
Good

Great place, wonderful location

This is a magnificient place in a great location.

Very frinedly staff. You could not get a better place, - when at the pool you see the mist from the Victoria falls.

Read more about the whole trip
Mr and Mrs SA from Norfolk
Arrived on: 6-Nov-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Good
Good

A Hotel as it should be

We saw the Falls in full flood last year. This year there was a draught and next to no water in the Falls. We went swimming in the Devils pool at the top of the Falls, a spooky experience to say the least.

The Hotel may be old but is still an excellent site with the best of services and an unbeatable location.

Why stay anywhere else one would have to say?

Read more about the whole trip
Mr and Mrs E
Arrived on: 15-Sep-2015 Stayed for: 3 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Royal Livingstone Hotel review

Pure luxury!

Staying at the hotel after the safari was definitely the best way to end the holiday - gave us time to relax and enjoy some free time. Would definitely stay there again.

Read more about the whole trip
Mr P. from Switzerland
Arrived on: 25-Jul-2015 Stayed for: 3 nights
Overall:
Good
Good
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Average
Average
Food:
Average
Average

wonderful falls, hotel a mixed bag

Beautiful hotel in a beautiful park right on the Zambesi. Excellent location for visiting the falls. The room was very good. Dinner on 2 nights was good, once the offered menues were quite limited. Breakfast was satisfactory, on one morning it was poor (empty plates, slow order executon). Disturbing were a lot of people sitting in the area waiting for departure. It felt like in a youth camp.

Spa was very expensive with poor quality of nail polish. The water in the pool was full of dead flies.

Two people were outstanding: the lady concierge who was very effective and who helped us overcome a serious problem with an unexpected flight cancellation. The second was a receptionist which came to our bungalow to help us with the internet, which as it turned out, is very unstable.

The sundown boat trip on the river was expensive but very beautiful. Staff and service were really enjoyable and you get a lot of snacks and drinks!

Read more about the whole trip
Mr H - Switzerland
Arrived on: 2-Jul-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Good
Good
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Royal Livingstone Hotel review

Great Luxury 5star Hotel in Front of the Falls. Very easy accessible to the Fall as the entry is included. But Overall a little bit overpriced.

But the Bar is worth a visit!

Read more about the whole trip
Mr G. from Tenafly, US
Arrived on: 25-Jun-2015 Stayed for: 2 nights
Overall:
Excellent
Excellent
Location:
Excellent
Excellent
Rooms:
Excellent
Excellent
Service:
Excellent
Excellent
Food:
Excellent
Excellent
Activities:
Excellent
Excellent
Facilities:
Excellent
Excellent

Royal Livingstone review

Great location and we'll run hotel with good service and friendly employees

Read more about the whole trip