Africa: Reviews from our travellers

"Well planned and good preliminaries by Lucy Copson..
We have already recommended you!!!!" Read full review: 12 nights in Africa; 6 on a Botswana safari

"We were very pleased with the structure of the trip: 6 very busy days on safari followed by 3 days R+R at a superb location.

Suggestions to help us improve our trips or our service:

None" Read full review: 11 nights in Africa; 6 on a Botswana safari

"Our trip was fantastic. We spent 10 days in all in Zambia, with a day visit to Botswana. In that time we stayed at 3 lodges, visited the falls, did a helicopter ride, the zipline, the train museum, a rhino walk, Mosi-oa-Tunya park, Chobe park, boat trips and nature walks. Although we did a lot, we also had a lot of time to relax so felt recharged by the end of the trip.

The selection of lodges we stayed at were excellent with outstanding service and hospitality. Nothing was too much trouble.

When we did have a hiccup with a trip to Chobe (the transfer vehicle car broke down so was late and we didn't know we needed children's birth certificates to enter Botswana), Amanda at Expert Africa worked tirelessly to resolve the problems to the best of her ability outside of office hours. She responded instantly to my emails and called me to talk through our options.

We enjoyed every minute of our trip and really recommend Zambia as a great holiday destination for adventurers and families.



Our Response:

We were very sorry to hear of the issue with this traveller’s day trip to Chobe National Park – and were grateful to Waterberry for their assistance in rearranging the trip to Chobe after an initial problem when the driver broke down.

When we offer trips to Botswana we advise of the situation with minors entering the country, but as this trip entered from Zambia this was missed, and we’re sorry for the inconvenience caused to these travellers. We have now updated our Zambia literature to advise any travellers crossing over the border into Botswana to be aware of the current visa requirements when travelling with children. We were happy to offer recompense to the family for the inconvenience by way of covering the costs for some extra activities whilst they were in Livingstone.

Issues like this happen rarely, but when they do, it’s important to us to make sure that the impact to travellers’ trips is as minimal as possible, whether this is within or outside of office hours. We do appreciate the feedback from this family, and are glad that the rest of their trip was such an enjoyable experience." Read full review: 10 nights in Africa; 7 on a Zambia safari

"We have been wanting to visit Namibia for sometime and we weren't disappointed. Its a beautiful country with friendly people.

Driving was easy even on the dirt roads and despite the fact we had a lot of rain for the time of year.

We witnessed the greening of the desert as we drove around and saw some amazing wildlife in a beautiful setting.

Suggestions to help us improve our trips or our service:

We recommend the XTrail over the Duster for this type of trip." Read full review: 19 nights in Africa; 17 on a Namibia trip

"This trip has been incredible - one of the highlights of my life.

It was by the most expensive holiday we ever had, but in view of the experiences we had and the quality of the service provided, we would say that it was excellent value for money." Read full review: 11 nights in Africa; 9 on a Botswana safari

"The portion of our trip booked through Expert Africa was great. Our contact person was knowledgeable and provided helpful recommendations and timely responses." Read full review: 4 nights in Africa; 4 on a Zimbabwe safari

"We enjoyed the holiday but were expecting more for the money that we paid." Read full review: 15 nights in Africa; 13 on a South Africa trip

"Very enjoyable we would like to return to Botswana." Read full review: 12 nights in Africa; 10 on a Botswana safari

"We had a fanstastic two weeks in South Africa, with about the right amount of time in each place apart from Swelledam. We enjoyed various activities in Cape Town including the botanical gardens, cape point, kayaking at simons town, visiting Stellenbosch, table mountain etc. We had a lovely meal at the Hussar Grill near the hotel aswell. We would have preferred less time in Swellendam but this may not have been helped by the rainy weather we had while there. We really enjoyed Plett which has lots of different activities to do from walking on Robberg Peninsula, visiting various animal parks and Knysna. Despite the great fire less than a year ago everything was up and running, and the views were fantastic. The safari was a great way to end the holiday and the lodge was a lovely bit of luxury to finish the trip." Read full review: 15 nights in Africa; 13 on a South Africa trip

"This was my first visit to South Luangwa in the green season after many visits in the dry, and I didn't quite know what to expect from the game viewing. The cats were thin on the ground compared to dry season, but the superb wild dog sightings more than compensated for this. There was plenty of other game to be seen too, with just as many elephants, puku and impala as usual. Giraffe and kudu were far fewer than usual as apparently they don't like the boggy conditions so head for drier ground, although we were seeing more giraffe towards the end of the trip as conditions got drier.

The birding too was excellent, and interesting to see all the migrants and birds in their breeding plumage.

It was amazing to see the change in the landscape and this was most apparent from the trip up to Nsefu and travelling along the river by boat.

Robin Pope Safaris continue to impress with their levels of service with a very flexible approach to make sure every guest is happy. I was given a vehicle to myself most of the time and my guide was more than happy to be flexible about game drive timings." Read full review: 15 nights in Africa; 13 on a Zambia safari