Africa: Reviews from our travellers

"My trip was incredible. If I had to do it all over again, I would not change a thing. If I ever get a chance to go to Africa again ( I really hope to!) I will absolutely use Expert Africa and Elizabeth Chapman to help me with my planning and booking again!

I am 110% satisfied and will recommend you in Canada!

Suggestions to help us improve our trips or our service:

Keep up the good work!" Read full review: 16 nights in Africa; 10 on a Tanzania safari

"In short, we felt like we had died and gone to heaven (and one of us almost pulled it off and went!). Maruska's expert advice, planning, and execution fulfilled our dreams and concepts of the perfect African safari. This unforgettable holiday started with us being whisked through the diplomatic lanes (by the delightful Wilderness Safari representative) in the Windhoek airport, and every experience that followed caused us to continually pinch ourselves ( I, 54 years old, even did cartwheels after sliding down the roaring dunes on the way to the skeleton coast).

Although we never imagined we would need to contact Maruska or Expert African on our trip, a surprise, unfortunate medical emergency caused Maruska to be contacted by our private guide Andrew Harkness. She immediately emailed me, expressing her sincere concerns and willingness to help in any way possible. She expediently helped me with the documentation of the cancelled portion of our trip, and all of her follow up communication has demonstrated her exceptional professionalism and her personal touch. We highly recommend her services and would use her again in a heartbeat!

Suggestions to help us improve our trips or our service:
We think you have a sterling operation, which we will recommend to everyone we know who is considering a trip to Africa. Thank you Chris McIntyre for your guide books and for heading this superlative travel service!" Read full review: 18 nights in Africa; 11 on a Namibia trip

"This was yet another great trip with Expert Africa. You are our Go To travel company.

It was great to be back in Tanzania and we split our time between the Selous and Ruaha. We chose to stay in just two camps and that paid off as we got to know the staff and the areas a bit better. The camps complemented each other well - Sand Rivers is more obviously luxurious while Mwagusi is very comfortable but keeps a welcome sense of the bush and the 'old days'.

We went at the very beginning of the dry season - the up side was there were fewer guests there; the down side was the bush was still very green and dense so our guides had to work a bit harder to find the game - but we saw loads!

Expert Africa, you maintained your usual high standards and everything ran smoothly. Thanks again!

Suggestions to help us improve our trips or our service:

Keep going! Keep specialising in Africa. Keep a real range of camps - the basic and the old-fashioned are an endangered species these days." Read full review: 10 nights in Africa; 9 on a Tanzania safari

"This trip far exceeded my expectations for all the reasons mentioned previously.

It was designed specifically for my requirements by Ellie Walkingshaw who I owe a debt of gratitude to. It is a pleasure dealing with knowledgable people who have got the T-shirts ! Thank you.


As usual in Rwanda, Expert Africa arranged a private guide for this traveller. He commented:

I have been fortunate in my travels to have experienced some of the best guides in the world - underwater as well as on the land !! NAYEBARE SAM is without doubt in that elite band. He recognised early on that I had a real passion for the natural world and the desire to record that with my cameras. Sam worked tirelessly to make sure that I obtained everything that I wanted as far as is humanly possible.

He is clearly well known and respected by others and that is used to the benefit of his clients in many ways.

He is passionate about his country and that was an inspiration to me.

In summary I am so pleased to call him friend. Thank you Sam - you will never be forgotten.


Suggestions to help us improve our trips or our service:

This is the second time I have used Expert Africa - keep doing what you are doing !" Read full review: 14 nights in Africa; 12 on a Rwanda safari

"We enjoyed working with Liz and Expert Africa. We have not met in person, but she managed to understand perfectly what we were looking for. I would definitely contact her again if we return to Africa

The Wilderness staff at the airport, both on arrival and departure were very welcoming and helpful,

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We really enjoyed the trip. Thank you." Read full review: 18 nights in Africa; 16 on a Namibia trip

"We had a fabulous trip with no disappointments at every stage. The trip was very varied with a range of different excellent game viewing in different environments. The staff everywhere were welcoming with the best trained being the And Beyond staff. The quality of the game viewing ( e.g. three separate lion kills!) was exceptional. In addition to game drives the most memorable and instructive activities were the photographic safari on the Chobe, bush walk and star gazing in the Kalahari.

I do think that the flora aspect of these places are a resource to be developed as their was little information on them unless one asked questions. Premises should label plants important to the animals and the community as it is part of the narrative of the environment.

We would like to thank Lucy Copson for the time and trouble she took to tailor a Safari that met our needs which resulted in two very happy travelers!

We would be happy to recommend Expert Africa to anyone wanting to visit Botswana." Read full review: 12 nights in Africa; 10 on a Botswana safari

"IT WAS ALL I WANTED. I loved every moment of it.

It strarted with Sabina Hekandjo. She is the one who made it happen. I am very gratefull that she has patience with me and with her knowlegde. Because of that I had a splendid time. Thank you!!

Suggestions to help us improve our trips or our service:

No, because the way your company is acting is something I never have witnessed before." Read full review: 13 nights in Africa; 13 on a Namibia trip

"I have no criticisms. I thought everything worked beautiful and I had a great time. I didn't see everything I would have liked, but I understand you see what you see.

Incidentally, the ex-staff member who dealt with all the arrangements for my trip was NICK HOBBS (not listed below). All my comments on the overall service apply to him, and NOT to a random team member I had to pick, otherwise the form wouldn't be accepted." Read full review: 8 nights in Africa; 8 on a Botswana safari

"Great experience, the whole trip was very well organised and I have already recommended you to friends.

The team member who helped us was Nick Hobbs but I had to select someone below and he isn't named so I also had contact with James." Read full review: 12 nights in Africa; 12 on a Zimbabwe safari

"As usual, Expert Africa provided us with all we required - a great holiday and experience!" Read full review: 15 nights in Africa; 11 on a Namibia trip