Africa: Reviews from our travellers

"This was our second trip to Botswana and it was a great experience. Megan understood our needs and gave us very good suggestions for what to choose and where to go (thanks also for the good tip on the Residence in Joburg).

Every single detail was very well organized and we just did not have to worry about anything but enjoying Africa and wildlife." Read full review: 10 nights in Africa; 8 on a Botswana safari

"An amazing trip that couldn't/wouldn't have happened without Liz and James at Expert Africa. He captured exactly what we wanted to do and made that possible in this trip. Fantastic people that we met whilst out there and definitely want to return!

Suggestions to help us improve our trips or our service:

Perhaps relook at Tembo hotel as I don't think it matched the quality that you seem to offer!

Give James Denny a pay rise!" Read full review: 11 nights in Africa; 7 on a Zanzibar holiday

"It was a fantastic trip. We didn't have time to do much research while planning the trip. We described what we wanted and trusted the advice given on what we should do. It was good advice, the trip turned out great and very much what we wanted to do.

Fair distances to travel, which gave an experience of the country. The accomodation certainly met expectations, and in most cases far exceeded what we expected. A beautiful country with lovely friendly people. (Most people in the UK don't even know where it is!).

I am now curious about other places in Namibia and Africa to explore.

Thanks for organising a lovely journey." Read full review: 15 nights in Africa; 13 on a Namibia trip

"A Zimbabwe activities and safari holiday and then a few days on the beach in Mozambique to end. From start to finish all was excellent. Expert Africa staff made the booking very easy and were readily contactable and kept us up to date at all times.

Suggestions to help us improve our trips or our service:

Many thanks for assisting with a wonderful trip." Read full review: 14 nights in Africa; 5 on a Mozambique holiday

"From the moment of my first contact with Expert Africa (late one night - and I got straight through to Maruska in the New Zealand office!) I had nothing but praise for the friendly professionalism that guided us through the planning of our special family holiday to Tanzania. Expert Africa had been recommended to us by friends who had been on several safaris (the first ones with other companies) and we were delighted with the service provided. Having established the hopes of our group for the trip, Maruska helped me through planning the details with clear explanations about the pros and cons of any choices and the range of options available. Maruska's responsiveness as I articulated various preferences of the group was marvellous and the recommendation, quite late on, of spending our last 3 nights on Chumbe Island was inspired.

The actual trip went like clockwork. Every detail had been planned for and was delivered brilliantly All the fights and transfers worked smoothly and everywhere we went we were expected and welcomed. All the accommodation was just right - and just as we expected. Above all, we had the most brilliant driver/guide on our week-long safari. We were delighted to be with Asilia, a well regarded Tanzanian company with excellent credentials and our assigned guide, Stanford, was absolutely fantastic. He was calm, considerate, efficient and good humoured, but beyond that he was incredibly knowledgeable, thoughtful, flexible and humourous. And he worked so hard! He undertook the duties of driving, guiding, communicating in excellent English and responding to any requests with a calm composure that ensured we had the most wonderful experience. We would like to put on record our enormous gratitude for this - and to thank Expert Africa and Asilia for assigning him to us!

The safari was very special and we loved the camps. I worried a few times before we left the UK whether 7 days on safari might seem like too much of a good thing but I needn't have worried. Stanford's skill enabled us to learn more and more about animal behaviour as the week went by and we were as interested on the morning of day 8, en route to the airstrip and our flight to Zanzibar, as were were on day 1 when, after a night flight, we set off at lunchtime for Arusha National Park. Tarangire, Lake Manyara and the Serengeti built brilliantly on this start

Finishing our holiday in Zanzibar was also wonderful. The tropical beaches were gorgeous and the relaxed vibe was enjoyed by all 7 of us. And the final three days on Chumbe - absolutely magical! The entire trip surpassed our (always high!) expectations and it will remain a very special experience for our family. We just wished we could have spent more time everywhere!

Thank you Expert Africa, with special thanks to Maruska - and to Liz who picked up a few queries right at the end. We have already recommended you to friends and hope one day to travel through Africa under your expert guidance again." Read full review: 14 nights in Africa; 7 on a Tanzania safari

"It was an amazing trip. I found Expert Africa through an article on Chimzombo in Conde Nast Traveller. Ellie was superb. Very flexible and accommodating. She had lots of suggestions; she obviously had very detailed knowledge and was able to give very good advice.

One thing that would have been better; when you arrive in Lusaka, you are tired and disorientated and you have to find your way to Proflight (next door terminal). We did find it and it was straightforward but I think advice about this would have been good so you knew exactly what to do. This was our first experience of the arrangements made by ExpertAfrica and we felt a bit lost. If it is not possible for someone to welcome you and then guide you to Proflight, then really detailed information would be good. Eg come out of international arrivals, go right through doors next to etc.etc." Read full review: 8 nights in Africa; 7 on a Zambia safari

"We thought it was very good value for money.
Staff at airports, hotels, restaurant, everywhere were excellent. Very friendly, very helpful.
Food quality exceeded our expectations.
Good variety of foods available.
Very varied landscape and activities with the choices we made, so no time to get bored.
Packing not so easy with temps from 34degC to 2degC
Very pleased we took our GPS, less stressful, no music in the car is the biggest negative. Radio stations are boring or not in English.
Main reason to travel at this time of year was to see Namaqualand in flower, it was spectacular.

Suggestions to help us improve our trips or our service:

No. In my case I knew what I wanted so Tracy made it work." Read full review: 34 nights in Africa; 12 on a South Africa trip

"Perhaps we should have put Little Kwara fourth and had Chitabe as the last camp. Apart from the 'hotel' side of things at Little Kwara, the trip was absolutely wonderful, and would like to thank Tracy for advising us to take a few nights on the houseboat, and for changing the routing of the camp to suit our final destination. Might have been less hassle leaving from Kasane!!" Read full review: 47 nights in Africa; 12 on a Botswana safari

"We would definitely recommend this agency." Read full review: 17 nights in Africa; 3 on a Botswana safari

"Better than the last trip to Namibia ( and that was spectacular). Much better that we didn't have to cover such vast distances, and that we had 2 nights in many places. Highlight was kayaking with the seals in Pelican Point, the Skeleton Coast at Terrace Bay and Etendeka. Really well organised and literature excellent." Read full review: 16 nights in Africa; 11 on a Namibia trip