Africa: Reviews from our travellers

"We set to see a lot in a considerably short time.
For some places we wished to have more.
No regret as it was interesting and lots of memories of very special places and people we met along the way.
Accommodations were sometimes off as we couldn't imagine they fill up so quickly
The hardest part are the distances...but it is very rewarding.
We loved the sunrises and sunsets and all in between.
It was an adventure of a lifetime but hope to come again as there is more to see." Read full review: 17 nights in Africa; 10 on a Namibia trip

"We were very happy with the help and guidance Angela at Expert Africa provided.

Going on a trip to any African country, even a country with a reputation for being very safe such as Namibia means that you need to rely on the expertise of others, especially if it is your first visit to the continent and you are responsible for the safety of two young teenagers.

After an initial conversation we received a detailed suggested schedule, the pricing was very clear to understand and we received a huge amount of practical advice.

All the potential pitfalls were mentioned and the itinerary was exactly what we wanted. We received a guide book on the booking and a very clear and detailed advice booklet.

Suggestions to help us improve our trips or our service:

As the itinerary is bespoke for each customer the only suggestion that I can think of is a guide to the time for each drive, perhaps with the map.

We left Windhoek later than we should and arrived at the Namib Lodge just as the sun was setting. 5 minutes after arriving the sun had gone behind the mountain range and we never saw the facilities until the next morning.

If we had received some guidance on the length of time we would have set out earlier as it took longer than the 5 hours we had allowed.

We are very happy with the service provided and thank you for making the trip so enjoyable." Read full review: 9 nights in Africa; 10 on a Namibia trip

"We loved Africa!

We had an unforgettable time as a family, saw and experienced wildlife, nature and African living, talked to many people, met incredibly knowledgable guides and hosts and will always treasure our two weeks in Tansania.

As it was our first safari, we now know what we like and how we 'work' on such a trip. Thus we would do things slightly differently in the future. The trip was well organised, we never waited anywhere. The transitions from one site to the next were meticulously planned and it was small details in our schedules that we learned to value and that showed us your knowledge and experience of the places we visited.

Well done, Liz!" Read full review: 15 nights in Africa; 12 on a Tanzania safari

"A really brilliant and well organised trip, the combination of El Karama and Encounter Mara was a really nice combination and worked well. Transfers were painless and I really couldn't ask for more.

Thanks again for organising.

Oliver" Read full review: 9 nights in Africa; 9 on a Kenya safari

"Best holiday we've ever had. Almost perfect from start to finish.

Only negative was Johannesburg airport on the return journey. Their concept of customer service is negative as far as getting people through Passport Control and Security as quickly as possible. We made our flight with about 5 minutes to spare.

Suggestions to help us improve our trips or our service:

Cannot fault Expert Africa - Sabina in particular. You guys have been superb.

We'll be re-booking in 2 years time - finances permitting! We have to return to Okonjima and see how our Leopard is getting on!" Read full review: 15 nights in Africa; 15 on a Namibia trip

"From out first contact with Tracy to the end the help, advice and service was superb.
Tracy gave us plenty of tips on the various camps, pros and cons of some of our choices which helped our final decisions on places to stay and kept us informed throughout of flights, costs etc.

The holiday was better than we had imagined and any slight reservations that we may have had about drivng oursleves about were soon put aside with the empty roads and clearly marked map that Tracy supplied.

We enjoyed the mix of camps that we stayed in and meeting the many staff members that made our stays so enjoyable. It is a shame that the NWR have not invested in Okaukuejo because the location is so good. It was like staying at Butlins after a night at Claridges.

Our previous African trip was to Botswana, only staying in the reserves so this time having the mix of wildlife and real life made for an overall better experience and a small taste of Namibian life.

Thank you for organising a great trip.

Suggestions to help us improve our trips or our service:
No.
All the literature was superb and service 100%" Read full review: 16 nights in Africa; 15 on a Namibia trip

"The trip was a fantastic expierience each camp very different to each other, each reserve different to each other both fantastic, at all four camps we had a superb stay, the guideing in all four camps is of high standard,the boat safaris are fantastic expierience,
Flying around with Coastal Aviation is also a superb expierience.

Many thanks to James and expert Africa for putting the trip together,who we would highly recomend." Read full review: 16 nights in Africa; 16 on a Tanzania safari

"A most memorable trip with the family.

Expert Africa coordinated everything with no hassles and responsive feedback to any questions I posed. The trip went off without any problems, and we thoroughly enjoyed ourselves.

Suggestions to help us improve our trips or our service:

None, everything was informative and communication about the trip was timely." Read full review: 6 nights in Africa; 6 on a Tanzania safari

"We love our trip. We had amazing wildlife experiences and sightings with highly qualified guides, especially with big cats.

The Zambian parks and nevertheless still suffering from the poaching of the 80's, with average to low density of animals. The greatest advantage is the low level of tourism, allowing great experiences and privacy.

The camps are perfect, small and well adapted to the environment.

Suggestions to help us improve our trips or our service:

Continue the good work. Expert Africa offered perfect service, would recommend them to anyone wanting to go to Africa and would definitely request new service for a future trip to Kenya and Tanzania!" Read full review: 14 nights in Africa; 13 on a Zambia safari

"Excellent. Have not written much about the parks. While we are glad we visited Ngorongoro and lake Manyara (one person visited these over 30 years ago and they were much different) we would not not return to either. Tarangire, North Serengeti, and Ruaha were all great in their own ways and very much worth the visit, if we were to return we would explore different parts of the very large, diverse, and less trammeled Ruaha. Even with any minor complaints we would do it all again just as it occurred. We have a short slide show (with small camera) should you want a copy. Although we know people were trying to please and we saw the good side, everyone we met was very friendly and clearly took pride in what their country and people had to offer. NB: With a few exceptions, when you asked, you could get quite good, strong coffee rather than the instant coffee often served. Interesting for a major coffee-producing nation. We would consider Expert Africa for any future Africa travel, perhaps Namibia.

Suggestions to help us improve our trips or our service:
Not much to say here. It was really Ellie who walked us through the process. Well done Ellie." Read full review: 14 nights in Africa; 13 on a Tanzania safari