Africa: Reviews from our travellers

"Service above and beyond every expectation! From the organizing to the follow through - everything was perfect. Every detail attended to. Having the team from Expert Africa greet us at each airport and assist us in navigating the airports, visas and getting us to the next flight was more than we had ever anticipated. I definitely will recommend Expert Africa and use them again if ever I have an opportunity to travel to Africa in the future." Read full review: 8 nights in Africa; 6 on a Zambia safari

"We love Namibia. Etosha always gives amazing wildlife experiences. There is a lot of driving but the scenery is stunning. We particularly enjoyed the road from Etosha to Palwag over the Grootberg pass. Everyone should do the skeleton coastal route at least once. It is a long but unforgettable day.

We did think the last days drive from Swakopmund to the airport for a lunchtime flight rather a long way and on a very busy road it was a bit of a rush.

Thank you expert Africa for organising our trip once again. Your recommendations were excellent as always.
Gwyneth was our main contact and then Sabina. Both very helpful and knowledgable.

Suggestions to help us improve our trips or our service:

We used Chris's Bradt guide once again like a bible. Wherever you are or whatever you want to know, the answer will be in that book!" Read full review: 7 nights in Africa; 6 on a Namibia trip

"Nothing to add to previous comments" Read full review: 6 nights in Africa; 3 on a Namibia trip

"James Denny did an excellent job organising our trip. We asked for quiet accommodation, and we got it at all camps.

All transfers went absolutely smoothly apart from a slight glitch at Zanzibar airport where Eco & Culture were late to pick us up. (Our plane had arrived late) However they were very apologetic, and were in good time to take us back to the airport at the end of our stay.

Overall we have been very impressed with Expert Africa and won't hesitate to contact you for our next holiday.

Suggestions to help us improve our trips or our service:

Very Happy with Service" Read full review: 17 nights in Africa; 15 on a Tanzania safari

"Very good - excellent game drives and walks, superb and knowledgeable guiding, excellent accommodation in wonderful situations with efficient and attentive staff. Combining a visit to spectacular Victoria Falls with two safari locations worked very well for us. The overall trip went without a hitch and we were very impressed with the way all our internal transfers were handled seamlessly by RPS's support staff on the ground. It has left us with lots of great memories." Read full review: 12 nights in Africa; 8 on a Zambia safari

"All arrangements worked perfectly, all lodges were great and welcoming, all meals in the lodges were excellent and the whole experience was wonderful." Read full review: 15 nights in Africa; 8 on a Namibia trip

"We had a fabulous time! Unfortunately, this once-in-a-lifetime trip makes us want to go again, and again, and again!

I do hope the concessionaire's are careful not to over build. They are able to charge top dollar because of their high concentration of animals to a low density of visitors. But when vehicles are stacking up, waiting for a 10 to 15-minute turn to see the animals, the concentration is already too high for my tastes. There is something to be said for having more eyes in the field, because you then have more opportunity to make a good sighting. But there needs to be a balance, and we saw many new camps being added, and many camps are increasing the number of guests they can accommodate. As someone going to visit, note not only the number of tents in your camp, but of all the camps within the concession.

Suggestions to help us improve our trips or our service:
With your booking, Expert Africa has a general interest, basic requests, etc box; it would be nice to be able to customize that for each activity and/or camp to accommodate interests and expectations for different locations.

You guys and gals at Expert Africa are great! Everyone I've dealt with, though primarily Maruska and her sister Saskia when she was still with you, has been most helpful, honest, and pretty-darn-accurate, which I appreciate more than I can express!

Filling out this review has been a nightmare for me. Next time I will type things out elsewhere, and then cut and paste them in, which should work. When I tried to go back to previous page, whatever I'd typed was swallowed. If I hit save, it kicked me out, and I had to start again at the very beginning. I hated having to scroll forward through every page from the beginning, so I tried cheating and leaving the form open, but it would time out, again swallowing whatever I'd typed. It would be nice to be able to open on any page, so I could complete as time and mood allowed. Oh, well.

Sorry it's taken me so long to complete. I know I really appreciated other people's reviews and used the reviews heavily in making my choices--I would also like to see a scale of 1 - 10, because I would've liked to differentiate between good and excellent with a very good. The overall quality of all these camps is at least good, but some were far more excellent than others." Read full review: 34 nights in Africa; 17 on a Namibia trip

"As I said in my e-mail, Expert Africa did an excellent job in all respects.

I was particularly impressed by the ease of my transfer in Dar es Salaam between the International and Domestic terminals.

Suggestions to help us improve our trips or our service:

None, because everything was just perfect." Read full review: 10 nights in Africa; 10 on a Tanzania safari

"One our best African safari experiences.The lodges were all excellent, the guides outstanding and the logistical arrangements were handled to perfection.

Well done and thank you to all concerned.

Suggestions to help us improve our trips or our service:

Just keep doing a wonderful job.
Especial thanks to Megan for outstanding, friendly service." Read full review: 12 nights in Africa; 11 on a Zambia safari

"Expert Africa once again came up trumps to give us a wonderful experience.

Suggestions to help us improve our trips or our service:

No you seem to be doing a very good job" Read full review: 10 nights in Africa; 5 on a Tanzania safari