Africa: Reviews from our travellers
Latest news: unedited reviews from Expert Africa's most recent travellers
"wonderful experiences enhanced by Expert Afr"
For us Premium Economy was an advantage, though others may well find economy is satisfactory.
Each of the arrivals, transfers and departures was eased by the reps involved, looking out for us, and aware of our plan ahead.
The choice of game parks was excellent for us and staff were outstanding. Good value for money compared with our experience of two hotels. The small numbers at Lodges made a better holiday of it, and contact with staff was informal, informative and careful attention was given to individuals. So often a hotel visit is a commercial exercise, Lodges at once suggest they are there for us.
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I do not recall seeing a brochure, wish I had one, but might have passed it to another member of our party of four, but we could not find it. The Bradt guide was an excellent companion in advance, and will be a fine reference book.
I could have done with more detail in breakdown in price. After an estimate we were shown minor differences, as adjustments were made. If I had done everything myself I may have saved some money, but your price gave us the confidence of expertise and back up that was essential for a trip of this complexity not least since our combined age is over 320! We were at no time anxious about planning or arrangements as they happened without problems, and with the assistance we anticipated at every stage." Read full review: 10 nights in Africa; 9 on a Zambia safari
"My Sep 2013 trip"
When things went wrong during our trip (cancelled booking due to error of local agent) she negotiated on our behalf and we received a very good upgrade. Gwynneth took the trouble of calling us and keeping us well informed through this process.
The whole experience in selecting the itinerary, booking and organising the trip was very professional and from our point of view straightforward. This was our first time in Africa, and the ease of booking (even from Germany) will mean we will look into booking with Expert Africa again in the future." Read full review: 21 nights in Africa; 19 on a Namibia trip
"My Sep 2013 trip"
Tracy put together a great itinerary which responded to our desires." Read full review: 18 nights in Africa; 17 on a Namibia trip
"My Sep 2013 trip"
One comment. When trips have been organised, even though we were taken to the locations by the organisers, the people meeting us at the trip required vouchers. The documents that we had were enough for them and we had a few furrowed brows. So there is. Need for a voucher for each trip.
The transfer from Zambezi Sun to Botswana was a bit of a worry as we had heard from anybody about the pick up time. the hotel had to phone Munchenje. We we got back to our rom at 11:00pm there was a message waiting from the transfer company.
All trips organised were fantastic. all highly recommended, white water rafting, micro light flights." Read full review: 7 nights in Africa; 4 on a Botswana safari
"My Sep 2013 trip"
1. this second trip was across two countries and Expert Africa staff seem organised by country. I was passed from one person to another and initially nobody seemed responsible for the whole trip
2. lack of answers to e-mails. On a couple of occasions I gave up waiting and had to phone
3. I booked 10 months in advance and even that far out some lodges were already fully booked. We were wait listed. A month before departure I contacted Expert Africa to make a final check of our wait list status and was somewhat surprised to find that in 10 months Expert Africa had not followed up on the bookings. By lucky chance only, we eventually got our first choice lodges, but only because I followed up" Read full review: 15 nights in Africa; 8 on a Namibia trip
"Trouble free trip to Tanzania"
Eco-Tours trips were excellent - Jambiani Village tour and Spice Tour." Read full review: 10 nights in Africa; 4 on a Zanzibar holiday
"Fantastic!"
I hadn't appreciated that nearly all the roads would be gravel and quite how empty the country is. There are long distances where you don't see another car or anything else for that matter.
This is obviously just our opinion, but we didn't think that the dunes at Sossusvlei were worth the long drive!
We will return to Namibia but spend more time in Etosha." Read full review: 21 nights in Africa; 13 on a Namibia trip
"My Sep 2013 trip"
"Zambia1"
"Thanks"
Made the holiday rather more expensive than I'd anticipated(!) but was thoroughly worth it. Your initial advice about where to go was spot on too. Thank you.
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In a word - No. Whole experience was superb." Read full review: 8 nights in Africa; 7 on a Zambia safari