Africa: Reviews from our travellers

"I felt very satisfied with the overall trip. I had an adventure and saw a lot of animals. My only comments is this was a very physical trip. Anyone going needs to be in good health with no physical problems. The weather at night and early in the morning can be very cold so coat, hat and gloves are a must. The camps are tents so there is no heating at night and can be cold, along with open screens the air can blow through. Africa is famous for their beautiful sunsets of red an orange skies, that's from all the dust in the air. So one needs to be aware there is a lot of dirt and dust in the air. Anyone suffering for respiratory problems or asthma might have a real problem. Also camps like Kaingo run on burning wood which is another respiratory problem.

I will always remember my trip to Africa, the kind people, the abundance of animals, and the striking evening sunsets. Thank you for the adventure.

Suggestions to help us improve our trips or our service:

My only suggestions is to make clients aware of the physical demands and aware of cold and dust problems. For most healthy people this would not be a problem, but anyone with a respiratory condition this might not be the right trip for them." Read full review: 20 nights in Africa; 15 on a Zambia safari

"A great holiday from Expert Africa. We received wise advice, prompt and efficient service and a good price.

Liz quickly picked up what type of holiday we wanted and identified an itinerary that was right for us. Thank you." Read full review: 13 nights in Africa; 8 on a Zanzibar holiday

"Everything Expert Africa arranged worked like clockwork with one exception when a camp messed up the schedule but Proflight sorted it out.

Our only confusion is where your letter to us said that all Zambian departure taxes had been paid by you but this was not accepted ny the airport or your representative at the airport when we flew to Malawi. Consequently after some hassle we paid the equivalent og USD78 in local currency as they only accepy Visa credit cards and I have Master Card. This was an unnecessary trauma that should have been avoided.

Suggestions to help us improve our trips or our service:

Not really." Read full review: 22 nights in Africa; 15 on a Zambia safari

"A great trip, my son and I enjoyed it very much. Many thanks Richard for your excellent organising.

I will stay with the memories till the next adventure, hopefully in the Zambezi and/or Mana pools, certainly with Expert Africa" Read full review: 10 nights in Africa; 8 on a Kenya safari

"Extremely enjoyable experience, made memories of a lifetime!" Read full review: 6 nights in Africa; 5 on a Kenya safari

"Our trip on the whole was amazing.

We enjoyed all the camps but some more than others. The service was mostly outstanding. Some of the guides stood out as they really had a passion for their work but that sadly highlighted those that were not quite so pro active! The wildlife was mind blowing and went beyond our expectations of visiting Africa! We think Botswana is a prime destination and for us was a trip of a lifetime.

Megan was brilliant in helping us to arrange this trip and we would without a doubt recommend Expert Africa." Read full review: 11 nights in Africa; 9 on a Botswana safari

"Well balanced trip, well planned and seamlessly executed. Would do the itinerary again although probably dropping Siankaba." Read full review: 14 nights in Africa; 14 on a Zambia safari

"Overall we had a fantastic trip and felt well looked after.

However there were a few points in the planning that could have been better explained or handled by Expert Africa;

1. On our safari we were unable to see the Wildebeest migration because it was too far away from Sopa lodge where we stayed for 3 nights. When we planned the trip we believed we were close enough to see the migration. If we had known Sopa lodge was so far away we could have spent 1 or 2 nights there and some the other nights in the Western Serengeti near the migration.

2. We booked our flights through Flight Centre but as Expert Africa had also quoted for the flights we had a double booking on our account which caused our actual flights to be cancelled and so had to be rebooked. We had hoped that this had been sorted out before we left but infact we had trouble checking in to both the outward and return flights, and were held up at check ins for 30 mins or so while the airline verified our tickets.

3. See Unguja Lodge feedback re windy season in Zanzibar." Read full review: 12 nights in Africa; 6 on a Tanzania safari

"Old Mondoro was definitely the highlight, followed by the two bush camps (Chicoko and Crocodile). The wildlife highlights were the elephants in camp at Old Mondoro, and the sighting of three honey badgers together on a game drive.

On completion of the holiday, in hindsight I believe we could have been better advised on a couple of points
1. The split of the days between the two parks, especially as we mentioned about water activities.
2. Kaingo - I didn't appreciate it was a serious photographic camp
and 3. There seemed a reluctance to book Flatdogs

The transfers from BA to Proflight was very tight, it took us absolutely ages to pass through immigration even though we had pre-purchased visas. In fact we had to ask if we could queue jump in order to ensure we got through on time.

Coming home the transfer was even tighter and thanks to one of the ground crew of the airport unofficially queue jumped two massive queues. We felt rather embarrassed, but without this I doubt we would have caught the BA flight to LHR." Read full review: 15 nights in Africa; 14 on a Zambia safari

"Our only issue was on arrival at Dar airport where we had to let Coastal aviation know that we had arrived. Other companies had arranged name boards and took their guests through to the domestic terminal." Read full review: 10 nights in Africa; 5 on a Tanzania safari