Africa: Reviews from our travellers

"The whole trip was fabulous. Despite hating cold weather I had no trouble layering up to get out every morning and afternoon to explore the bush some more. The people we met were also interesting because of this common interest to explore. I have always wanted to do this but never fully realized how magical it would be.

Maruska was a great help in setting everything up perfectly and advising that our orlginal idea to track for three weeks would be just too exhausting. We met another couple from Colorado at Little Kwara who had also been delighted with Maruska's service." Read full review: 14 nights in Africa; 12 on a Botswana safari

"Our whole trip was lovely - no complaints!!" Read full review: 3 nights in Africa; 3 on a Namibia trip

"This was around our seventh trip to the valley, and everything was managed the way it should be. A very enjoyable holiday.

The ground agents made our progress through immigration on the way out and check-in on the way home, quick and easy" Read full review: 9 nights in Africa; 8 on a Zambia safari

"The trip as a whole was great. Despite some issues we had a great time." Read full review: 21 nights in Africa; 10 on a Botswana safari

"My husband and I spent 13 days in Namibia, and it was probably the best trip of our lives. We stayed at a mix of upmarket, full service lodges, to middle market guesthouses, to self-catering camps. The trip went far above and beyond our expectations. The people are very friendly and the country is beautifully desolate. I had been to Namibia for 4 months ten years ago, but working with Expert Africa really made our recent trip significantly better than it would have been with my limited knowledge. Saskia at Expert Africa prepared everything for us; our itinerary was very well-planned out, letting us hit a number of incredible spots, while also giving us plenty of time to enjoy the drive.

We can't thank Saskia at Expert Africa enough. She created the perfect trip for us, made sure we were able to do everything we wanted, and her expertise about the area was extremely helpful. She patiently and informatively answered all of our questions, and provided critical information and options that we didn't even know we needed. Well before our trip, Expert Africa sent us a travel pack including a folio of vouchers, information on all the places we stayed, guidelines for visitors, and a map with all our locations labeled. These items were our bible while we were in Namibia, and kept everything in order and easy on our trip.

We are VERY eager to go on another trip with Expert Africa, and have been recommending them whole-heartedly to all of our friends. Thanks so much for an amazing trip!!

Suggestions to help us improve our trips or our service:

It's truly hard to think of any real ways to improve upon our wonderful trip!

My only suggestion might be to reorganize some of the information in the guidelines for visitors and our specific information to follow the order of our trip. This was mostly the case, but for a couple of items, I had to flip back and forth to figure out what to do. In particular, it would be wonderful to have a list of all items we need to bring with us, since some of the items (i.e. the copies of passports, etc., we needed to rent a car, which it turned out we didn't need in advance, so it was fine) were located in separate areas. This is truly a minor point, however, since the information is mostly organized this way already, and careful reading should be sufficient for travelers." Read full review: 12 nights in Africa; 10 on a Namibia trip

"Very happy with the itinerary as it allowed us a brief look at many different parts of the country in a relatively short period of time. We travelled 4200 kms in 3 weeks. We are used to driving on gravel and corrugated roads but other less experienced drivers may have found the length of trip tiring. It also meant that some very good camps became overnight stops instead of the destination they deserved to be. (eg. Mushara)

We purchased goods for which we could reclaim the VAT. Our claim was processed without problem other than a 70 minute queue after check-in and 15 minutes before check-in to complete the form and have Customs and Excise check that we had the goods in our possession. Some people in the queue did not get their claims processed before having to board their flight. At the time I was queuing most of the people were on a flight to Angola and had a very large number of receipts with their claims. These were being audited carefully and many rejected which added to the time being taken." Read full review: 21 nights in Africa; 13 on a Namibia trip

"We thoroughly enjoyed it. All aspects of the trip were very satisfactory and some aspects exceeded our expectations.

Suggestions to help us improve our trips or our service:

No real suggestions for improvement, but I would like to comment that I found your website to be excellent and it was this that encouraged me to book with you." Read full review: 18 nights in Africa; 16 on a Namibia trip

"Liuwa is a sensational destination - remote, peaceful and with outstanding birdlife and large mammals. That is is not a 'Big Five' park (you won't see rhino, leopard or elephant, and as yet only a handful of buffalo are being reintroduced), it's a wonderful place to see vast numbers of wildebeest and zebra, astonishingly diverse bird species and predators in action.

Robin Pope and his team provide an outstanding service, and the overall experience is quite unique." Read full review: 7 nights in Africa; 5 on a Zambia safari

"So much of this trip was a bit of magic.

From climbing dunes to watching sunrise over the red dunes to watching a group of lions surround our vehicle and literally ROAR at us to watching Cheetahs stalk and kill, to sleeping under the stars, driving for hours on roads and being in this amazing wilderness and not seeing another car for hours and not to forget all the wonderful people we met. Some proprieters of lodges, guests and employees.

Not all of the trip was perfect, but all in all we had an amazing time." Read full review: 26 nights in Africa; 14 on a Botswana safari

"i have never gone through a company to organize a trip but as i had my inlaws visiting us in africa and a friend i really felt some help would be appreciated. Expert Africa did an amazingly thorough job. I found saskia honest, helpful, vey knowledgeable and flexible. I would recommend Expert Africa very highly." Read full review: 9 nights in Africa; 9 on a Namibia trip