Africa: Reviews from our travellers

"Expert Africa's arrangements all went perfectly. The camps we visited at their suggestion were all very good and we'd happily recommend all of them.

We would like to thank Lucy in particular. We were affected by the BA strike and though we had booked our flights independantly, Lucy was quick to assist us with reserving SAA flights as an alternative, should they be required; she also did some last minute research on camps in Maun, with the associated flight changes, in case we needed to bring our trip forward due to the strike.

Everything went smoothly, each camp knew when we were due to move on and informed us of flight times and our guides were always waiting for us at the airstrips. It was professional and reassuring.

As a holiday, it exceeded our expectations. We had limited experience of safari from a trip to Namibia two years earlier. In Botswana, we loved how we quickly felt at home at the camps and we lost track of the days. Each day was so full that something that we saw the morning before felt like days ago and by the time we left each camp (particularly the Kwando concessions) we felt like we'd been there a week and become part of the furniture.

Suggestions to help us improve our trips or our service:

No - everything worked well except issues with our e-mails being rejected as junk." Read full review: 12 nights in Africa; 9 on a Botswana safari

"Had a great trip and was well organised.

Suggestions to help us improve our trips or our service:

Worth explaining there's no guarantee of seeing lions, leopards etc and that different camps have different resident animals - eg wild dogs at Lagoon" Read full review: 19 nights in Africa; 6 on a Botswana safari

"Almost flawless.

We had selected our camps with care, and were very pleased with the outcome. This was our 4th trip to Botswana, and we are quite particular in our requirements. Our comments are a realistic appraisal of our experience, and are not gushy or over the top.

Suggestions to help us improve our trips or our service:

Not really, everything went so well. All connections/arrangements went like clockwork.

One minor point would be that the request of Lucy that we be housed in tents away from noisy areas did not reach any of the camp managers.
As it turned out we had no problems in this regard," Read full review: 13 nights in Africa; 13 on a Botswana safari

"It was the most wonderful holiday and a magical place. No place else like it on earth. As an Artist it has given me a lot to work from, our itinerary proved to be a good introduction to the various different aspects of Namibia and it's wildlife. Found people very friendly and always helpful, we were very sad to be leaving.

Apart from on arrival and our transfer from the airport to Olive Grove not being available as it had been booked in the wrong month. And the other issues already raised. Everything else went like clockwork and it was an excellent trip.

There is an Issue with the South African Rand which we had not been made aware of. It appears that older $200 Rand notes were no longer acceptable in Namibia after 31st May. However our cash reserve was in rands, there was some confusion over the whole issue. Some places did accept them with no quibble. Our main concern is we weren't made aware of the problem, otherwise we would have relied more on Namibian dollars.

Suggestions to help us improve our trips or our service:

Template letter with final documents needs more fine tuning. Might be helpful to include a checklist of documents needed,to save trawling through lengthy letters.

Otherwise will come back to Expert Africa for future trips and very many thanks to Sabina for all her help and patience, she was brilliant." Read full review: 18 nights in Africa; 16 on a Namibia trip

"A wonderful holiday that reached all expectations. Our criticisms are picking on the points that were average amongst all the other good or excellent features of the holiday.

The Tok Tokkie Trail, the sand dunes and the game in Etosha were the highlights.

Suggestions to help us improve our trips or our service:

No
It all went well." Read full review: 22 nights in Africa; 18 on a Namibia trip

"Fabulous, fantastic and fascinating!

Namibia is a wonderful country with very friendly and genuinely hospitable people. We saw everything we wanted to see (the desert, leopards and rhinos) and more - the landscapes are stunningly beautiful and varied.

It was our first visit to Namibia but definitely not the last one!

Suggestions to help us improve our trips or our service:

This was our second trip with EA and hopefully not the last :)

We cannot think of any improvements, really - just keep the great job you're doing :)
Thank you very much!" Read full review: 15 nights in Africa; 14 on a Namibia trip

"We achieved everything we set out to do. To get an understanding of the country and the people in the different regions. To see the varying landscapes. To experience the wildlife in the context of its own landscape, particularly the Desert Elephants and our new stars the Giraffes. Plus, we met nice, interesting people, both fellow tourists and locals alike.

We experienced many new and different situations, and sometimes felt outside of our comfort zone. Which is exactly what we wanted.

Everything seemed to be much ''more'' than we expected. A trip we'll never forget. Namibia rocks !

Suggestions to help us improve our trips or our service:

Thanks too to Angela who offered help and patience along the way." Read full review: 16 nights in Africa; 14 on a Namibia trip

"Namibia is an amazing country, spectacuar sights from beginning to end. All the bookings were good, no confusions anywhere.

The plan was ours rather than Expert Africa's, we just requested the accommodation to be booked for us. Where our first choice was not available they were very helpful in suggesting alternatives.

Suggestions to help us improve our trips or our service:

Not really" Read full review: 21 nights in Africa; 18 on a Namibia trip

"The trip was more than we expected - beautiful small lodges with such wonderful staff.

We saw the diferent landscapes of the country, loved the scenery and felt it was so easy to drive and explore the country.

Suggestions to help us improve our trips or our service:

I thought it was all very good!" Read full review: 18 nights in Africa; 17 on a Namibia trip

"We thought you might wish to hear from us now we have returned from Zambia and Botswana. We had the most wonderful time in both countries, we met some lovely people from all parts of the world and we were well looked after by the management and staff of all three camps.

Finally, thanks once again to you Chris, Expert Africa and Wilderness Safaris for organising and re-organising our trip which we much appreciated and thoroughly enjoyed. Below, I will select you, Chris, who at the end of the day made things happen for us and went that extra mile to ensure we had a terrific experience under what were very difficult circumstances but I would also like to make a special mention to Maruska who helped us through the initial choices of camps and bookings - she was very professional, knowledgeable and helpful.

It goes without saying that you and your collective help and service will be recommended by us to others. Please pass on our comments to those you think would like to hear from us.

These travellers commented about their flights:

All Sefofane flights were a fantastic experience. They were great fun, exhilarating and provided superb views of the landscape and the Okavango Delta. The pilots were skilled,helpful and very informative. The flight schedules were punctual and safety procedures made passengers feel at ease.

Suggestions to help us improve our trips or our service:

I have none at this stage." Read full review: 11 nights in Africa; 6 on a Botswana safari