Africa: Reviews from our travellers

"Our trip was absolutely brilliant.

Everywhere we went there was someone waiting to collect us and carry our bags to our next destination. It was extremely well-organised with a good blend of different activities / game / environments.

Thank you Lucy for putting it all together for us, we can't thank you enough! We will be back I am sure!

Suggestions to help us improve our trips or our service:

N/A" Read full review: 10 nights in Africa; 8 on a Botswana safari

"Yet again an excellent Africa trip.

We have yet to be disappointed with any of our trips, we do our research and choose our agents carefully, and have again been pleased with Expert Africa. Thus trip was arranged with short notice and no hitches.

The allocation of a trip advisor as "one port of call" is what we expect and the fact that there is a team of other experts to assist is also vital in our choice of agents - both these points were met and we would not hesitate to contact them for future trips.

Suggestions to help us improve our trips or our service:
None" Read full review: 10 nights in Africa; 9 on a Tanzania safari

"Zambia continues to be one of the great holiday destinations.

The level of professionalism seems to increase each time I visit, and the people, with their charming and helpful attitudes, make a holiday there very special There are too many members of staff in the lodges to mention individually, but our thanks go out to them all for making our stay with them memorable in every way.

Thank you, Lucy, for organising everything, and I will certainly be in touch when organising my next trip to Africa.

Suggestions to help us improve our trips or our service:

No, you seem to have covered everything." Read full review: 8 nights in Africa; 7 on a Zambia safari

"Were visiting our daughter in Zanzibar where she is working as a doctor on a one year project,she was able to show us round Stonetown and joined us on the holiday. We found it fascinating with its' Arabic influence and enjoyed looking round the markets which we probably would have not done by ourselves, it also helped to have someone with a little swahili.

Trip was a big success and incorporated three mini holidays at Stonetown, Matemwe and Chumbe. Was a shock to the system to return to sub zero temperatures in the UK

Suggestions to help us improve our trips or our service:

Only small gripe was when we arrived at Zanzibar airport we were tired after the trip and found our taxi there with a sign with our names, there were two men there, one of whom offered to carry our bags all of 10 yards and then demanded a tip when all we had was dollars, don't know whether our taxi driver knew what was going on but did not help us much." Read full review: 11 nights in Africa; 10 on a Zanzibar holiday

"Absolutely fantastic - one of the best holidays we have been on! Namibia was a beautiful country with spectacular scenery and wildlife and lovely people. We will definitely go back.

Gwynneth couldn't have been more helpful with advice. Ellie was also helpful when our flight was delayed in giving us advice and booking us another hotel in Windhoek. Many thanks!

Suggestions to help us improve our trips or our service:

It may have been good to have more info on camping in Namibia. We met a few people doing that and this would be useful as a cheaper option as this is quite an expensive holiday!" Read full review: 14 nights in Africa; 11 on a Namibia trip

"With only 4 days available I feel that with the help of Sabina Hekandjo I have had a perfect, albeit short, taste of Namibia.

Suggestions to help us improve our trips or our service:

Not a one.

However having, it seems, run out of space to comment [Ed: earlier in this 'form' for our traveller's feedback], I would like to add that my trip to Namibia was a last minute thing and all I knew I wanted was 'Dunes', Kayaking and a lodge somewhere convenient. This lack of purpose could have been a recipe for disaster.

Thanks to Sabina, who literally planned every minute of my schedule and got me to Cape Town when I needed to be there, I have literally had the trip lf a lifetime." Read full review: 4 nights in Africa; 2 on a Namibia trip

"Just one dissatisfaction - not all of our car transport turned up on time, and indeed the first one did not turn up at all.

One major recommendation - go in November! It is supposedly low season, but we saw a huge amount and had a fantastic time, with the greatly added benefit of having the vehicles and often camp to ourselves in the vast majority of places.

We have never been on an organised tour holiday, so I was apprehensive that we would be herded around like pack animals and miss out on the unique experience you get when you travel individually. This was not the case. I was very happy with Expert Africa and would certainly use you again if we booked another luxury trip." Read full review: 14 nights in Africa; 8 on a Botswana safari

"My only problem was the heat. But that is no one's fault but ours for going when it was so hot." Read full review: 10 nights in Africa; 4 on a Tanzania safari

"The mixture of safari and beach was wonderful.

We weren't sure where to travel to in Africa for our holiday as there are so many options but we were very pleased with the advice we received from Expert Africa as to the destination which would most suit our needs. They worked wll to fit the holiday around our budget. Every connection/transfer ran smoothly and the choices of accommodation far exceeded our expectations.

Suggestions to help us improve our trips or our service:

None - we were delighted with the service and our trip." Read full review: 13 nights in Africa; 8 on a Zanzibar holiday

"Although there were a few weeks of delay in Expert Africa staff engaging with us to start our planning, due to some staff changes and an international travel conference, we soon were underway and were guided well and promptly through decision-making.

We had been to other parts of Africa before and could articulate what we wanted, which helped. I had read other guests' reviews about the need to be careful around animals and the harsh-sounding needs for insurance and liability forms to be signed at each camp; this wasn't actually troublesome at all.

Our trip was a delight. We look forward to going back, possibly to the Chobe area next time simply to experience a different part of Botswana while it's still as pristine as it is. The national tourism policy of low-volume, high cost is working for them now; long may they maintain it.

Suggestions to help us improve our trips or our service:

About the survey: start by giving a list of the subjects we will be asked to address so we know what to save for future pages. Other than that I can think of nothing. You all are excellent at what you do, and you deserve to succeed. We have already shared your name with our traveling friends." Read full review: 17 nights in Africa; 6 on a Botswana safari