Africa: Reviews from our travellers

"Overall it far exceeded my expectations. The Namibian people were extremely friendly and we found consistently high standards of rooms, service and food.

If there was a downside it was that perhaps on a few days we ended up having to drive for longer than was comfortable. However, I knew it was an ambitious programme which was necesary in order to see and do everything that we could. If there is any blame attached to this, it rests solely with me.

I would not hesitate in suggesting Namibia as a self drive destination - although a high clearance vehicle is almost compulsory in some parts.

Many thanks to you all for making it happen." Read full review: 18 nights in Africa; 16 on a Namibia trip

"Very enjoyable experience. We do wish there were more guides from the local communities being trained up." Read full review: 14 nights in Africa; 13 on a Tanzania safari

"Had we to do this trip over, there is very little we would change. Our biggest miscalculation was the amount of time spent in Etosha. We thought that Etosha would be similar to the National Parks in the USA, that is bumper to bumper traffic, some folks racing through the park, and sometimes no place to park to see the sights. This, of course, is not true in Etosha and we would have spent much more time there.

We realize that everyone as different tastes and desires. Some prefer "resort" lodges, which are fine in many instances providing there are activities there to justify the cost. However, there are times that a nice B & B like Termite Hills or a hotel like the Makalani in Tusemb are quite satisfactory (if available of course).

Suggestions to help us improve our trips or our service:

We would not hesitate to have Expert Africa help us plan and arrange our next Africa adventure." Read full review: 19 nights in Africa; 17 on a Namibia trip

"Well-organised, pleasant trip that was in all respects what we had hoped for, no unpleasant surprises, very efficiently organised without any delays. Thank you, Claire

Suggestions to help us improve our trips or our service:

Maybe some more attention for Kafue would help the development of this enormous park. More facilities and more tourism may help in the struggle against poaching.

The same goes for Kasanka which is interesting for birders." Read full review: 22 nights in Africa; 14 on a Zambia safari

"In addition to having a wonderful time at the various locations it is also worth commenting on the other staff, the drivers we had were fabulous - Sydney was with us for the main and was informative and helpful throughout the long trips between camps - he drove carefully and respectfully and was always attentive to our needs.

We also had one more driver for a short journey who was good, we were met at the airport and escorted through customs and on the way home looked after well also, we even received a call from Wilderness Safaris on our return to the airport to ask if everything was ok.

Suggestions to help us improve our trips or our service:

Nothing major, we were dealt with at all levels in a professional manner, even when Claire was out of the office we had Ellie to cover who was equally knowledgeable about the trip.

I think the Heuglins Lodge info needs to be updated as the pictures are not representitive of the actual." Read full review: 7 nights in Africa; 6 on a Malawi trip

"A wonderful trip for our 10th wedding anniversary and we've had some really great trips to other African destinations with Expert in the past but this was a bit special at times - particularly as Claire had notified the camps of our anniversary.

We were fortunate to have had some of our best ever wildlife sightings. Mwagusi and Beho Beho certainly are best in class in our experience and Pole Pole made for a lovely relaxing option on the coast.

Suggestions to help us improve our trips or our service:

Keep doing what you do and we'll keep being customers" Read full review: 15 nights in Africa; 14 on a Tanzania safari

"Dear Chris, Ellie and all the staff at Expert Africa,

Lastly, the hotel for our final nights stay was first class and very much appreciated by all the party.

Overall the trip was a very exciting adventure and all our family would like to express their thanks to Expert Africa, and feels you certainly lived up to your name." Read full review: 6 nights in Africa; 5 on a Tanzania safari

"Trip was too short! We loved La Digue, the pace of life there suited us." Read full review: 8 nights in Africa;

"The main purpose of our trip was to help PAWS with the cheetah and leopard rehabilitation project at Okonjima. We feel privileged to have been part of the team and would certainly consider repeating it at some stage in the future.

As for our 3rd week, I have mixed feelings. I would certainly not advise anyone to travel to Caprivi unless they had more time than we allowed.
I greatly underestimated the time needed to get there and we spent the best part of 5 days in the car for just 2 days in Caprivi. No night game drives were on offer at any of the lodges and we were not allowed out of the vehicle in the Bush. So after the excitement of the first 2 weeks, it was rather tame and somewhat of an anticlimax.

Suggestions to help us improve our trips or our service:
Although my comments relating to our 3rd week are clearly rather negative, they are brought about by our own bad planning and in no way do they reflect on Expert Africa. Tracy was very helpful from the outset and we cannot fault her organizational skills.....we would not hesitate to ask her to help with our next wildlife trip." Read full review: 22 nights in Africa; 6 on a Namibia trip

"Our booking process was marred slightly by the fact that Anna was the person with whom we deal initially but subsequently it seemed to alternate between her and Lucy which meant that communication wasn't as seamless as it might have been.

There was also a problem when we asked over the phone for a quote, but you were under the impression that we were still considering which camps we were interested in and were waiting for us to make the next move." Read full review: 17 nights in Africa; 4 on a Botswana safari