Africa: Reviews from our travellers

"We were really pleased with the order of our itinerary ... for example, the animal sightings were much better at the second camp, so we might have been a bit disappointed the other way round (and then there were trillions of elephants on Chobe, so the camp sightings wouldn't have felt so special). The different parts of our trip also became more leisurely, so it all felt in the right order.

We had really comfy (and large) beds everywhere we went.

We felt really 'looked after' ... there was always someone expecting us, and greeting us, and we never felt at a loss as to where we should be. Tracy's detailed itinerary also gave us these reassurances.

We had a result at Zimbabwe immigration (around 11am) as there was no queue! Others we met had queued in the heat for 1-2 hours.

Dates on the dollar bills weren't an issue anywhere. We even paid for our Zimbabwe visa with our only $100 note, which was quite old.

At least three people we met lost their luggage in Jo'burg. We were thankfully fine, but it was a great tip to 'cross pack' so each person had clothes in each bag.

Overall, our biggest 'thank you' goes to Tracy Lederer - she was just brilliant throughout the planning and booking process ... knowledgeable, helpful, patient, thorough ... just perfect!" Read full review: 14 nights in Africa; 6 on a Botswana safari

"We can't thank Maruska and Expert Africa enough for the amazing trip.

We planned for over a year and Maruska was patient and kind enough to answer every single question. Just when we thought it couldn't get any better at one location, it was even better at the next.

The coordination and execution at each point of our journey was flawless. One member of our party even came down with a 24 hour virus during one point of our trip and we were fortunate to be at the same lodge as a group of physicians (we figured Maruska probably took care of that as well).

The safaris were all more than we expected. Not only the animal sightings, but the professionalism and service of the guides, as well as the vehicles were top notch. While the experience was slightly different at each location, overall we were pampered and catered to at each.

It's obvious that the people value tourism and want to ensure you have a great experience.

Suggestions to help us improve our trips or our service:

None - and we have already recommended Expert Africa to several friends and acquaintances based on our experience." Read full review: 13 nights in Africa; 6 on a Botswana safari

"Namibia was a fantastic country!

One disappointment was not being able to do the scenic flight on the skeleton coast because they were all booked and we were told no need to prebook." Read full review: 16 nights in Africa; 16 on a Namibia trip

"Once again our trip, organised by Expert Africa, went extremely smoothly.

One of our bags went on walkabout for 2 days on our way out but it was recovered fairly efficiently by Mack Air/&Beyond and delivered to our first camp (Savute under Canvas). But not a real problem since we always pack some of each others clothes in each bag.

This was our 4th safari in Botswana and our experience was very enjoyable overall. Everything went as planned and on-schedule, and we saw an incredible number of different animals. In fact, we probably had better sightings of Lion, Leopard, Cheetah and Spotted Hyena than on our previous safaris." Read full review: 13 nights in Africa; 12 on a Botswana safari

"Our trip was excellent. The advice we received from the outset was clear and accurate.

The two camps where we stayed were exactly as described and exactly in accordance with our stated aspirations for the trip. They also combined well with each other i.e. the "vibe" was similar at both but they were sufficiently different to give the trip some variety and contrast.

Expertafrica clearly enjoys a good reputation in Kenya which appeared to derive from the fact that representatives of the company have visited camps to gain first-hand knowledge of their particular qualities and also the fact that their clients arrive with appropriately managed expectations." Read full review: 9 nights in Africa; 8 on a Kenya safari

"From the first conversation with Richard we thought the level of service from Expert Africa was outstanding. The attention to detail and the diligent way the many paperwork requirements were set out was faultless.

Every question was answered in depth and very helpfully and all the recommendations were accurate.

Having spent 30+ years in the travel industry it was a delight to travel with another company who understand and practice the highest levels of customer service that we always tried to do.

Well done one and all

Suggestions to help us improve our trips or our service:

Really I don't. It seemed like we were travelling under the wing of a class outfit who did the ground work so well we didn't need much help overseas at all.

The icing on the cake was that we happened to be lucky enough to have the best guide at Little Governors. From talking to other guests who had minor frustrations with their guides, we soon realised that Tom was giving us a masterclass in how to be the perfect guide." Read full review: 11 nights in Africa; 6 on a Kenya safari

"Excellent trip with wonderful wildlife sightings.

Very well organised by Expert Africa and our particular thanks to Claire Scott for all her assistance providing lots of detailed information and answering our many questions.

We highly recommend Expert Africa and would definitely use them again." Read full review: 14 nights in Africa; 12 on a Zambia safari

"We had a great trip with Robin Pope camps in Zambia after our self-drive/self-organized trip to Namibia.

It was our favorite trip to Africa, and we can't wait to go back!" Read full review: 22 nights in Africa; 8 on a Zambia safari

"An amazing experience.

The service provided by Expert Africa was excellent and Richard Trillo’s knowledge, advice and recommendations were fantastic.

The organisation of the trip was outstanding and we loved the 3 camps that we visited.

For our first safari our experience surpassed our expectations, we loved every minute of it." Read full review: 10 nights in Africa; 9 on a Kenya safari

"The itinerary put together after our brief was spot on.

We experienced all that we wanted to and the holiday was superb.

Suggestions to help us improve our trips or our service:

None, we were very happy, thank you." Read full review: 13 nights in Africa; 13 on a Zambia safari