Reviews of Nyungwe Top View Hill

"The staff were friendly and attentive - small matter of no internet in the rooms. Lovely view!" See all these reviews: 7n in Tanzania; 5n in Rwanda

"As one of us failed the PCR test we couldn’t both do the planned activities and we saw more of the hotel than expected. The position is very scenic.

The staff rose to the challenge of isolation and the need for room service with great professionalism. They were also assiduous in keeping the room clean whilst protecting themselves and us.

On the final morning they brought a table and chairs and laid breakfast for us outside our room so that we could enjoy the view of Lake Kivu whilst we ate.

We felt that the a la carte lunches were better than the buffet dinners." See all these reviews: 12n in Rwanda

"We enjoyed our stay here.

The rooms were great and the food was excellent.

The staff were accommodating and welcoming.

Would stay there again." See all these reviews: 6n in Rwanda; 6n in Kenya

"Nyungwe Top View Hill Hotel, although not as luxurious as some of the other places we stayed at, was a great base for exploring the area.

The views from the hotel (especially the roof terrace) were excellent. The room was nice, but could do with a bit of updating.

Staff were very friendly and helpful." See all these reviews: 9n in Rwanda

"The hotel was excellent.

I read the reviews for the hotel and was a little worried. But the staff were amazing, the food and rooms were very good.

I had a fire in the room every evening. I don't see how the more up-market lodge can be worth the substantial additional cost." See all these reviews: 4n in Rwanda

"The staff were helpful and the food and service were satisfactory. The rooms are tired and in need of money spending on them. The rooms looked bare and in the bathroom the shower curtain around the bath had been removed, inverted and converted into a curtain for the window which was adjacent to the shower.

This curtain was grubby/mouldy because it was repeatedly wet.When I first arrived there was no water from the taps but the staff rapidly sorted this out.
There was a long printed list of do's and don'ts in the room including advice that you weren't allowed to wash any clothes and if you did you may be charged!

It was cool in the evenings. The staff would light a fire in the sitting area of the room if required and each night I had two hot water bottles placed in the bed, I think that was standard practice.

However the view from the restaurant terrace over Lake Kivu is stunning." See all these reviews: 12n in Rwanda

"Nice hotel in forest but limited electricity." See all these reviews: 12n in Rwanda

"Very comfortable and no real complaints although the hotel is not particularly characterful.

The food was actually pretty good but it was disappointing that the buffet style was let down by the warming devices which were just not good enough leaving the food tepid." See all these reviews: 9n in Rwanda

"A lovely place." See all these reviews: 8n in Zambia; 7n in Rwanda

"Weather was cool and largely overcast at Nyungwe, and one minor niggle was having to walk up to the central lodge to ask for a fire to be laid and lit. Whilst appreciating the need to conserve fuel, the combination of altitude and cooler weather, meant that some heat was needed in our lodge to take the chill off in the late afternoon. We were not bothered by the fairly basic standard of the facilities available – the beds were fine, the water was hot, the food good enough, with a decent variety of vegetable soups – but did also notice the lack of heating in the main central lodge. Not helped by the design and keeping the doors open at all times: the poor staff at reception must have been freezing!" See all these reviews: 10n in Rwanda