Rwanda: reviews from our travellers

"Very enjoyable. It did seem that the during the booking process we had to be juggled to different team members because one or the other were on extended holiday. All team memebers were helpful but there wasn't always continuity.

We transited through Kenya before and after getting to Rwanda, as Expert Africa was aware. We applied for multi entry visas for Kenya but had no idea of the difficulty and time it takes to get a multi entry approved. SIngle entry visas get approved in 24 hours but because we didn't know to take that approach we ended up having to miss our departure flight out of the US.

I realize the Kenya visas were our responsibility but some specific guidance from Expert Africa would have been really helpful. The multipoint entry visa took 2 weeks to approve, no where in the Kenya e visa website is that explained." Read full review: 7 nights in Africa; 7 on a Rwanda safari

"Wonderful." Read full review: 18 nights in Africa; 11 on a Tanzania safari

"Unforgettable trip, very well organised with few hiccups. Very happy with the service received and Jessica was a great help in organising the trip and was lovely to deal with." Read full review: 11 nights in Africa; 7 on a Tanzania safari

"Amazing trip! I would highly recommend.

Unlike many of the other safari destinations however, this one benefits from a little more planning and insight." Read full review: 8 nights in Africa; 4 on a Rwanda safari

"Fabulous itinerary and trip.

Amazing sights, awesome game drives, wonderful people.

Suggestions to help us improve our trips or our service:

We were only disappointed in the level of amenities at Serian.

Given the terrific high standards the rest of the trip, and the trip pricing, we had assumed all camps would be of equal value.
Quite disappointed just about this stay." Read full review: 15 nights in Africa; 5 on a Rwanda safari

"The trip was extremely well organised.

We were well taken care of in Rwanda with an excellent local guide providing transport, liaising with the camps and organising the gorilla treks." Read full review: 12 nights in Africa; 10 on a Rwanda safari

"Overall the trip was amazing, well organised and covered everything we could have hoped." Read full review: 16 nights in Africa; 5 on a Tanzania safari

"The trip grew from a group of 2 to a group of 5 and we were very grateful for all of Expert Africa's help in the organisation, re-organisation and covid-related rescheduling. It became a little evident during our travels that a longer trip in Rwanda combining Nyungwe Forest, Lake Kivu, Volcanoes National Park and Akagera National Park was a little unusual, but we can't recommend it enough.

The ground agents for Expert Africa were excellent and we were very fortunate with our guide Omar, who was so integral in making the trip work. We are aware that he was certainly part of the reason why things were such a success and you do need to be happy to travel long distances as a group for this type of trip, but it does reward you with seeing a lot of Rwanda and getting a good feel for the country.

The accommodation, standard of wildlife guides and experiences and the additional activities such as canoeing, kayaking, a guided hike in Gisenyi and birding in Nyungwe all exceeded our expectations.

The Gorilla treks were both unique experiences. The Chimpanzee sighting in Nyungwe was certainly closer and better than we had expected and Nyungwe itself has lots to offer in the way of other Monkeys and birding. We also found it to be a beautiful forest. We were either very lucky with the wildlife and birdlife in Akagera or the experience the park provides is now much closer to that of a typical Tanzanian or Kenyan Safari than is advertised - currently, it feels, you are also likely to experience the wildlife far more privately than in other countries.

Suggestions to help us improve our trips or our service:

We struggle to think of anything!" Read full review: 17 nights in Africa; 21 on a Rwanda safari

"I have already recommended Expert Africa (and Tanzanian ground partner) to friends. I love the bespoke approach to the planning and execution. Jessica, who organised it, was very helpful and knowledgable - and made us feel well taken care of. The whole trip was incredibly well organised every step of the way. We really enjoyed Tito's company, knowledge and driving skills in Rwanda and the same for Raj while we were in the mobile camp in the Serengeti! Even the PCR tests were handled well - hopefully they won't be necessary next time! In terms of what to bring and what to expect: not once were we asked to weigh our luggage (but do keep in mind that there's not a lot of storage room on the puddle-jumper planes); we also were not questioned re plastic bags; do minimise the clothing (pack your bag, then unpack half of what you thought you might want to bring - there are lots of laundry options - and no one really cares what you're wearing anyway!); bring a warm sweater/jacket and/or a waterproof windbreaker. Invest in really good binoculars - even if they are heavy - we didn't and regretted it.

Suggestions to help us improve our trips or our service:

No - it was terrific! As regards the mobile camp in the Serengeti, I was glad we stayed at the camp where we were - we visited the more "upscale" non-mobile camp nearby and were glad we were at the mobile one! Many thanks to Jessica - I've already passed her name onto friends of mine!" Read full review: 15 nights in Africa; 7 on a Tanzania safari

"Our guide Tito was exceptional. He made our trip magical. He was informative and flexible. He knew many of the local guides and got us on the best treks!

He changed the canoeing day and took us to the Fosse research center. One afternoon when we had extra time he took us to a cultural village.

This trip was delayed 2 years due to Covid and Jessica was helpful in rescheduling and adapting to our needed changes. It is difficult for us US folks to contact our team member due to the time difference." Read full review: 8 nights in Africa; 6 on a Rwanda safari