Travel reviews by Mr & Mrs J from Wales
Total number of trips
Lodges stayed in
Botswana Anniversary Trip
Botswana and 1 other country between 28 Jun 2014 and 16 Jul 2014
Beautiful countries, friendly and welcoming people, amazing wildlife and superb service. What more could anyone want!
Thank you Megan for all your time spent advising, sharing, deliberating and finally, once all of our many questions had been addressed, organising such a smoothly run trip. Thank you also to Expert Africa for the copy of Bradt Botswana - essential reading before the journey, and to Nick and the team for rearranging our flights when our itinerary had to be changed due to illness.
We will certainly be recommending Expert Africa to all of our friends.
Suggestions to help us improve our trips or our service:
I cannot think of anything to improve your service but here's a few pieces of information that could be useful :-
At the Waterberry Lodge it's Weaver that has the bath not Swallow.
Tipping is always a difficult and personal issue but we followed and appreciated your advice . However Wilderness Safaris suggest up to three times the amount per person per day for general staff - Chitabe/Chitabe Lediba's guidelines were $10 - $15 per guest per day and Xigera recommended $10 per guest per day. This left us in a quandary! Whilst their service is indeed excellent we found their suggested amount excessive given the already high cost of the stay.
I'd asked about availability of robes in camps prior to our trip and can now happily report back that the above three Wilderness camps all supplied cosy fleece dressing gowns for those chilly winter mornings!
The price of a private vehicle with Kwando does not include a private boat whereas with Wilderness it does."
Arranged By Megan Green
Waterberry Zambezi Lodge
"Friendly welcome at Waterberry Lodge"
"Superb service at Chitabe and Chitabe Lediba"
Tubu Tree Camp
"Tubu Tree Camp"
"Underwhelmed with Lagoon Camp"
We sent their comments to Kwando Safaris and they were really disappointed to hear that these travellers found the service and standards at Lagoon Camp to be less than what they, or indeed Kwando, would expect. They agreed that a move to a room with a functioning toilet should have been offered immediately, once it was realised that the problem could not be resolved with the spares available in camp.
They have apologised to these travellers for the inconvenience and Expert Africa feels confident that they have taken this feedback on board and that the team there can learn from it.
Kwando added that they were, however, delighted to hear that Sugar 'saved the day', and together with their time at Little Kwara, they understood what Kwando is meant to be about.
"Loved Little Kwara"
Xigera Safari Lodge