Travel reviews

Travel reviews by Mr S from Sri Lanka


A Perfect Trip

On this trip, I visited Botswana & Namibia between 4-Apr-2018 and 19-Apr-2018 and I travelled with 4 other people.

Overall my trip experience was:

ExcellentExcellent

We had an absolutely amazing trip: it was a truly unforgettable experience that we loved every minute of.

We saw and did so much within just two weeks: the desert, dunes and mountains of Namibia; the San; the Vic Falls; the Delta; Cape Town and Table Mountain; the flights over the desert and delta; brilliant game sightings including all the Big 5.

Namibia is an incredible country with amazing scenery, fascinating culture, superb wildlife and huge open spaces - the shortest drive we had from the gate to the main building in five lodges was about half an hour! It was a pleasure to drive in, with the straight, empty roads, and even better to fly over. Botswana complemented it perfectly: it was wonderful to go from the desert and mountains of Namibia to the Chobe river and Okavango Delta and see animals and go on game drives in a completely different environment.

Flying from Sossuvlei to Damaraland made this all possible: as well as being one of the highlights of the trip, it saved us 10 hours on the road and having to stop in Swakopmund. This meant we could fit more in within the time we had and massively reduced the total amount of time we spent driving. Our driver in Namibia, Shorty, drove very safely and was an integral part of our trip - our best sightings of giraffes were with him, driving out of Gocheganas and Okonjima!

What stood out most, though, was all the people we met and the wonderful welcome we received at all the lodges, which really made everything that much more special. We especially appreciated how great everyone was with our kids.

The service from both Expert Africa and Wilderness Safaris was outstanding and could not be faulted in any way. All the arrangements ran like clockwork. Given we had a total of 10 flights (from leaving Sri Lanka to returning), 9 lodges and 18 activities, this was quite an achievement and testament to exceptional efficiency and attention to detail. There was always someone waiting to collect us at the appointed time; all the lodges were expecting us and had our room ready; all the activities were booked.

I am so grateful to Maruska for her advice, assistance and organisation. I first contacted her about two years in advance and must have sent over a hundred emails in total. She always replied immediately with helpful and detailed answers that displayed her detailed knowledge of the area and determination to make sure we would be happy with every aspect of the trip. She simply could not have done any more.

If we are lucky enough to be able to go back to Africa , we should certainly use Expert Africa again and will recommend them to all our friends.

Thank you for organsing a simply brilliant adventure: we have brought back memories that will last a lifetime.

Suggestions to help us improve our trips or our service: This was the first time I had ever booked a trip / holiday through an agent - which I imagine may be true for many of your clients. Although Maruska was ever-willing to give quotes for as many different options as I wanted and to suggest ways to cut costs if required, I would have appreciated at least a rough idea of what was costing what in the overall quote.

I wonder whether it might be possible to give an indication of the cost of different lodges on your website (even if this is just a code such as $$ or $$$ etc) so clients can see how expensive different lodges are and how costs in different countries compare. Some indication of how the costs of different modes of transport compare would also be useful.

I stayed at and have reviewed:

Place Overall rating
GocheGanas, Namibia
4-Apr-2018 review: Great First Stop
ExcellentExcellent
Kulala Desert Lodge, Namibia
5-Apr-2018 review: Stunning Location and Great Service
ExcellentExcellent
Doro Nawas, Namibia
7-Apr-2018 review: Superb Location
GoodGood
Okonjima Plains Camp, Namibia
9-Apr-2018 review: Outstanding Game Drive at Okonjima
ExcellentExcellent
Naankuse Lodge
10-Apr-2018 review: Beautiful Lodge & Great Activity
ExcellentExcellent
Bayete Guest Lodge
11-Apr-2018 review: Decent stop-off at Victoria Falls
AverageAverage
Bakwena Lodge
12-Apr-2018 review: Great Lodge on Chobe River
ExcellentExcellent
Little Vumbura, Botswana
14-Apr-2018 review: Unforgettable Experience
ExcellentExcellent