Travel reviews by Mr & Mrs L from Brighton
Total number of trips
Lodges stayed in
My Namibia trip June 17
Namibia between 24 Jun 2017 and 8 Jul 2017
Wolwedans Dunes Lodge
Hoodia Desert Lodge
"Disappointing and unwelcoming place"
We were reassured after our conversation with these travellers that they were both fine and that one of the travellers had hurt their back prior to the trip which we had not been made aware of. The core of the bad experience at Hoodia stemmed from the full-day activity that runs into the Namib-Naukluft National Park. Although we consider this to be one of the best excursions on offer in the area, it is an active full day out and we realise that we may not have made the extent of this activity clear.
We are really very sorry that these guests were left on their own for nearly two hours. It sounds as though there was an unfortunate breakdown in communication and the guide had no way of gauging how long they would take on the tour, with the other guests, as it really depends on what they find along the way and what the other traveller's levels of interest are. We know that Hoodia’s guides are some of the most professional and we have always had very good reviews about the Hoodia guides from our past travellers. It is very unfortunate that these travellers' experience was very different from our experience of the activity.
We have relayed all these traveller's comments to the owners of Hoodia and no doubt it will help their service going forwards.
"Best massage ever at this hotel!"
"This is a special place which I will remember"
"Amazing view of wildlife from the dining room"
Onguma The Fort
"A beautiful room"
Okonjima Plains Camp