Africa: Reviews from our travellers

"Excellent!" Read full review: 15 nights in Africa; 8 on a Zambia safari

"We spent the whole time with Andrew as our guide, after a one-night stopover in Maun, and so all our comments are in the mobile safari review.

It was a great trip." Read full review: 11 nights in Africa; 9 on a Botswana safari

"Fantastic memories - thank you Expert Africa. It’s hard to exaggerate the beauty of Africa.

Beguiling and awesome in equal measure. We loved watching the drama unfold everyday. Someone said, "you feel more alive living with lions”. I would add: "...particularly on a walking safari." Zambia appears to specialise in these and we found the guiding excellent, although thirty metres from a lion is plenty close enough for me.

The canoeing we loved too. A true escape from our provincial life where many of our friends only wish to be close to a crocodile if it were a handbag! I'm determined to get them to go on safari and spend their money more wisely. We are saving up for the next one!

Suggestions to help us improve our trips or our service:

Not really. I'll certainly choose to travel with you again." Read full review: 15 nights in Africa; 7 on a Zambia safari

"We have absolutely no negative comments. The whole trip was perfectly planned and executed. There is nothing that in retrospect we would do differently. My wishes and tastes were perfectly interpreted by your organisation.

It was a real joy to drive on those empty gravel roads for hundreds of kilometers and gave a bit of a sense of adventure. We would recommend to anyone!

Our trip was not organised by Sabine but by Josh, who has left, so my comments apply to him." Read full review: 14 nights in Africa; 10 on a Namibia trip

"In planning this big trip for five people, I enjoyed working with Maruska, who was patient, responsive and knowledgeable over the course of a year. The time zone difference was a minor inconvenience for communication.

We loved Anabezi, really enjoyed Somalisa Acacia, were disappointed by Lion Camp, and appalled by Splash Camp. We paid a lot of money for four nights at Splash and felt it was largely a waste of money, except for seeing painted dog pups.

While much information was supplied, some of it was unclear or inaccurate and I found myself doing research instead of asking Expert Africa again (i.e. WiFi at each camp; what kind of plugs were needed; what are the current baggage requirements). I would have liked more precision about logistics (i.e. there are multiple vehicles involved in some transfers). I also made myself a map of camps and airstrips that would be a nice touch from you.

The little gift of luggage tag and passport holder was thoughtful but not very well designed!" Read full review: 18 nights in Africa; 6 on a Zambia safari

"Claire did a great job putting together our program and everything went off perfectly. We particularly liked the support at Lusaka Airport. Stress free travel!

Suggestions to help us improve our trips or our service:

Keep up the good work!" Read full review: 13 nights in Africa; 11 on a Zambia safari

"This was truly the best trip we have ever taken.

I've never actually used a "travel agent" before but Expert Africa is different. Olivia was amazing in her suggestions and the itinerary that was planned. She was responsive at all times and connected with us throughout the period leading up to our trip.

Will definitely use Expert Africa again!!!" Read full review: 8 nights in Africa; 6 on a Tanzania safari

"Any trip to Zambia is always going to be amazing and, despite being a little disappointed with our game viewing experience at Kafue, overall we still had another amazing time.

Suggestions to help us improve our trips or our service:

On the info provided with the itinerary it might be useful to add a few details about the procedures at the relevant airports. For example, at Lusaka you need to understand that check in only happens after you have gone through the baggage check.

Also that you need to retain your check in stubs (and not stuff them into the airplane seat pocket as I often do!) as these were asked for both by Emirates and Proflight." Read full review: 12 nights in Africa; 8 on a Zambia safari

"Our trip was a truly fantastic and we would highly recommend it and Expert Africa to others.

The itinerary worked very well for us. We were met as we were told we would be - in each place and on time.

The choices of accommodation were spectacular, as was the food and service.

And the animals did not disappoint!

Suggestions to help us improve our trips or our service:

We would highly recommend Expert Africa. Our dealings with Maruska made our life so much better and she put together a marvellous plan." Read full review: 15 nights in Africa; 9 on a Tanzania safari

"Everything was seamless! All transfers went off without a hitch, whether by land or air. Having someone from Coastal Aviation walk us through our arrival in KJO international airport to the domestic terminal and through all the security points was so reassuring.

This was our first safari, so we didn't know what to expect on either service or accommodations. We needn't have worried as everything was just super! This will be a hard act to follow for any future agents." Read full review: 16 nights in Africa; 15 on a Tanzania safari