Africa: Reviews from our travellers

"Learning about Rwanda was as important and valuable as seeing gorillas and monkeys.

A fine combination of powerful experiences.

Suggestions to help us improve our trips or our service:

Tell people to do monkeys before (not after) gorillas, as a warm up.
In my case two gorilla days instead of one was very good, but of course that's even more money.

My guide/driver was Bram. He was excellent. Always polite, helpful, knowledgable, prompt, flexible. Many thanks to him." Read full review: 4 nights in Africa; 4 on a Rwanda safari

"One of the Camps did not hit our buttons but it was still a good camp.

We use Expert Africa regularly - it is always a good service." Read full review: 10 nights in Africa; 9 on a Kenya safari

"My only hesitation about saying "very satisfactory" is that I feel there were too many unnecessary errors in the booking process, including mistakes on the itinerary about which terminal we were supposed to depart from at Johannesburg.

This was confusing and time-wasting until we figured it out." Read full review: 28 nights in Africa; 8 on a Zambia safari

"This holiday was planned as a retirement trip for my wife and actually exceeded the high expectations that we had for it.

All the arrangements went incredibly smoothly and although we weren’t carrying countless vouchers ( the only 1 was for Safarilink) we didn’t need them as everyone on our itinerary had been clearly informed of our plans and were there on time to make it happen. Prior to travelling I had a number of useful conversations with firstly James and the Richard at Expert Africa to help clarify the itinerary. Richard in particular helped us immensely by getting an early entry to Giraffe Manor as well as a late departure from Mahali Mzuri, which really put the icing on the cake.

Going to Little Governors before Mahali Mzuri proved to be a very wise decision. At Little Governors we were close enough and lucky enough to see the Wildebeest cross the Mara river so it took the pressure off when we were at Mahali Mzuri. People staying there and wanting to see the crossing had about a 3 hour drive each way!

Planning a trip involving several stopovers, it is very useful to have the expertise of a knowledgeable safari operator to call on to make sure you get it right and clearly the author of the Rough Guide to Kenya is just that! A big thank you to Expert Africa for helping our planned trip of a lifetime come to fruition.

Suggestions to help us improve our trips or our service:

I really think that what you offer is an excellent service.

I lost count of how many hours I spent looking at the very detailed information on your website, which is a fantastic planning tool and well supported by the Rough Guide which I delved into on numerous occasions." Read full review: 10 nights in Africa; 9 on a Kenya safari

"One of our most enjoyable holidays. A very well put together trip with clear instructions/maps and traveller tips. The lodges and safaris were excellent." Read full review: 16 nights in Africa; 14 on a Namibia trip

"Our trip was incredible.

It was organised to perfection and the accommodation was all perfect, amazing considering we didn't think a trip was possible due to most of the accommodation was fully booked.

Etosha was the highlight, it seemed to get better the more time we spent there, but each stop on the trip had highlights and created memories for a lifetime.

Namibia is our new favourite African destination." Read full review: 16 nights in Africa; 12 on a Namibia trip

"An amazing experience, which was just what we wanted.

Slightly spoilt by a management issue at one of the camps.

Suggestions to help us improve our trips or our service:

Nothing comes to mind" Read full review: 10 nights in Africa; 10 on a Tanzania safari

"Overall a fantastic trip.

Too short in retrospect.

Albert Lucas the guide was fantastic." Read full review: 16 nights in Africa; 12 on a Tanzania safari

"Brilliant camps and wonderful activities.

Slight problem with transfers:
Transfer from airport involved waiting for others to get through immigration and then stops at various hotels.
Never informed of time of transfer to Hwange.
Transfer from airport at end forgotten.
Never informed of time on last day." Read full review: 10 nights in Africa; 10 on a Zimbabwe safari

"Fantastic!

Highly recommend." Read full review: 20 nights in Africa; 18 on a Namibia trip