Africa: Reviews from our travellers

"Wonderful." Read full review: 12 nights in Africa; 10 on a Botswana safari

"We had a fantastic time..... it was a very special holiday and we really enjoyed the whole experience, it couldn't have been better." Read full review: 16 nights in Africa; 14 on a Zambia safari

"Absolutely fantastic and has got me addicted to safaris

As Botswana is the "best" safari destination I knew it was the right choice for my first time, and I'm glad I set a high budget as that ensured I saw remarkable wildlife on a regular basis. Next time Mombo!" Read full review: 11 nights in Africa; 6 on a Botswana safari

"Lovely holiday, lovely lodges and too short a time.

The main criticism is that the directions and travel times from Expert Africa were inaccurate. The travel to Bagatelle from the airport was around 4-5 hours. We had no indication of how long from Bagatelle to Hoodia but that was a good five hours and would be more for someone not experienced on driving on gravel roads (luckily my companion was). And we had no detailed directions on travel from Hoodia to Gocheganas just a highlighted area on the map indicating a road which the lodge told us was not good, As it was we took the C road over the mountains and I would have taken a lot longer than the 5 hours it took to get from Hoodia to Gocheganas.

We had upgraded the car anyway but I think if I had not had an experienced dirt road driver with me I would have wanted more traction and a tougher vehicle." Read full review: 5 nights in Africa; 5 on a Namibia trip

"This was the most special holiday. We cannot thank Josh enough for arranging such a fantastic itinerary enabling us to get a real feel for the country.

His knowledge and the fact that he had experienced places first hand meant that he could really tailor our trip to our needs.

We would definitely recommend a visit to Namibia and our only regret is that we only had two weeks. Driving was very easy, although you're covering large distances, there is always something new around the next corner.

Suggestions to help us improve our trips or our service:

Nothing to improve on!" Read full review: 16 nights in Africa; 14 on a Namibia trip

"It was superb.... totally exceeded our expectations and we found all the camps perfect. When we contacted EA (we've used them before several times) we started with some limits on our budgets but Maruska came back with a fabulous itinerary that met and exceeded all our needs.

In advance of the trip all questions were quickly and fully answered and we headed off with full confidence for the holiday. We have lots more feedback on the camps themselves but in summary this part of Botswana is beautiful and (especially) the Kwando camps are superb with all the staff a great highlight. What also impressed us was how the choices of camp reflected our priorities around viewing, the guides and being more open and in amongst it all.

This was our 3rd Expert Africa trip (Namibia and Botswana twice before) and ideally we'd always look to EA first before booking anything again - Maruska was excellent throughout.

Suggestions to help us improve our trips or our service:

None at all!" Read full review: 10 nights in Africa; 8 on a Botswana safari

"A stunning safari - expensive but worth every penny.

Seeing pangolin and aardvark in the day was incredible and the quality of our guide, Kyle with his extensive knowledge and infectious enthusiasm made this safari particularly special." Read full review: 9 nights in Africa; 7 on a South Africa trip

"A trip of a lifetime. We had a tremendous time from the moment we landed in Johannesburg till the moment we left Cape Town. We do encourage people to visit Johannesburg and we stayed at the Monarch Hotel which was very conveniently located close to the train to the airport, close to the mall and also to restaurants. The people we met were nearly all helpful and kind and we felt that our trip added rather than took from the places we visited. Everything was taken care of other than a couple of things.

All the connections worked out but I would strongly recommend you including in the itineary the addresses of locations after a flight. The flight from Johannesburg to Cape Town did not include Jeanne's bag. We spent quite a lot of time waiting and then talking to the lost baggage people about this. They found the bag in Johannesburg and wanted an address to deliver it to us when it arrived. We didn't have the Acorn House address and they didn't have access to the internet or a phone and nor did I. All I could think of was to go to the driver and find out from him. I made the fatal error of leaving the arrivals area to talk to him and then trying to go back to tell the baggage people what the address was. That caused a real problem and I had go through a ridiculous process to get back to Jeanne even though five people watched me walk out of the arrivals area and refused to let me back without special authorization and being escorted through security.. Please include the address in your documentation.

Under the category of things I wished I'd known was the fact that both lodges in the Delta were open to the elements and quite cold at night. We had been warned by our friends it would be cold in the Etosha area, but didn't think there would be the same issue in Botswana. We adapted, by showering when it was warm out and wearing our warmest clothes to bed but it was a surprise." Read full review: 28 nights in Africa; 8 on a Botswana safari

"We had a fabulous honeymoon and really appreciated Claire's expertise.

We have already recommended Expert Africa to 3 people since returning home. Thank you!" Read full review: 16 nights in Africa; 7 on a Tanzania safari

"We had a brilliant time.

All the lodges we stayed at were different and worked very well as a complete package.

We would not hesitate to use Expert Africa again" Read full review: 14 nights in Africa; 9 on a Botswana safari