Africa: Reviews from our travellers

"As a whole the trip was excellent. A lot of conversations and emails went back and forth in the planning stage (thank you for your patience!) to get exactly what we wanted and all of that planning was definitely worth it as the camps hit the mark perfectly on what we were looking for. Proving the detailed knowledge basis of the staff was a strong contributor to the trips overall success.

I was cautious particularly since I was introducing some friends to Bots for the first time. I believe they were extremely impressed with what's on offer and will return to Africa again." Read full review: 9 nights in Africa; 5 on a Botswana safari

"We had a fantastic time. the whole trip was wonderful and we are now hooked" Read full review: 9 nights in Africa; 5 on a Botswana safari

"We had the most enjoyable and exciting holiday. We felt well prepared before we left and when we were there we found a very high standard of accommodation, quality of food and service. The scenery is breathtaking and the locals were charming. We are thinking of going back!

Just one thing : we found the saloon car inappropriate for some of the roads we used. Upgrading the car in Swakopmund was the best thing we did." Read full review: 14 nights in Africa; 10 on a Namibia trip

"We have been thinking about this trip for a while and it just came through as we possibly planned. The service given by the team of Expert Africa was excellent as expected, or otherwise we would not have contacted you again.

Namibia has surpassed our best expectations in many ways. Once again its our trust that smaller camps are always preferable to large scale operations.

Wilderness Safaris have completely disappointed us as we were expecting a higher service level. Guests are treated as numbers and not as individuals. While perusing their operational brochures we became aprehensive of their magnitude and the size they have attained on these last 5 years of operation. I am afraid that they will loose all the African flair we "guests" look when going to Africa.
Their lodges are good but possibly due to immediate success they are relaxing on quality of service.

Thank you for a wonderfull experience/ holiday." Read full review: 21 nights in Africa; 19 on a Namibia trip

"Overall a great holiday, we did have one problem - the hire car. It didnt arrive when expected which meant we were hanging around on the first day. After several calls itt arrived the next day." Read full review: 11 nights in Africa; 6 on a South Africa trip

"Expert Africa team were extemley helpful at all times.

However I do disagree that the gravel roads can be used by normal car. We had a 2x4 and struggled at points, I personally could not drive on some of it. I would advise people paid the extra for 4x4.

Dora Nowas & soussi Dunne Lodge said that only 'brave' people do not use 4x4. If I were advising simeone else I would advise they flew to the main attraction & did the activities or hired a driver.

African people are wonderful.

Suggestions for improvement:

I would suggest you promote the flying to destinations & not using ordinary cars" Read full review: 16 nights in Africa; 14 on a Namibia trip

"The holiday more than lived up to our expectations. The accommodation in most cases was excellent and the extra excersions we had booked through Expert Africa were all well worth doing.

Namibia is a very interesting and diverse country and we would like to think that we will have the opportunity to return and visit the parts we didn't have time to do this trip.

We drove over 2500 miles and were glad that we had been advised to have 2x all terrain vehicle. The gravel roads we drove for the majority of the time were not as good as we had been led to believe by the guide books. People we met who had "normal" saloon cars all said they were struggling.

A 4x4 is not necessary but the extra ground clearance of our Hyundi Tuscan was an advantage.

In our exprience the service of Expert Africa helped us plan just the holiday we wanted." Read full review: 23 nights in Africa; 20 on a Namibia trip

"Since we haven't had a beach holiday for a long time and was a little concerned whether we could cope with sitting on a beach reading etc, we have really enjoyed ourselves.

As usual with your company everything went like clockwork everything is sorted out so we just have to relax and enjoy ourselves that is one of the reasons why we keep using you please keep up the good work." Read full review: 10 nights in Africa; 10 on a Zanzibar holiday

"As previously described it was a trying and frustrating start. The camps were superb.

Every single connection made was flawless.

Perhaps another jeep in each camp would give more choice.

Suggestions to help us improve our trips or our service:

Would be interested in Uganda but you dont do it. Why is this?

Worthy of consideration perhaps?" Read full review: 11 nights in Africa; 6 on a Tanzania safari

"Everybody enjoyed our family trip to Zambia. The service and accommodation was first class and we were lucky enough to view a lot of game." Read full review: 10 nights in Africa; 9 on a Zambia safari