Travel reviews by Ms R & Mr S from USA
Total number of trips
Lodges stayed in
My Oct 2011 trip
Namibia between 11 Oct 2011 and 24 Oct 2011
Suggestions to help us improve our trips or our service:
I am a fairly critical person and usually can think of ways for service to improve, but the service we received from Saskia was nothing short of outstanding and I can't think of a way to improve . Saskia was incredibly knowledgeable and very quickly grasped the type of trip my husband and I were looking for. She tailored the trip to meet our needs.
She went above and beyond being very responsive to our questions, by proactively looking out for us -- alerting us when she thought a plane connection was too brief and identifying and resolving overcharges by budget rental car. She was always pleasant. The map she provided us was terrific -- clearly outlining our journey and highlighting the places we would stay, so we had no trouble finding them. We had not a single glitch in the trip. All the vouchers were provided and accepted. The information sheets for each place we were to stay were helpful.
If Saskia represents the spirit and effort of Expert Africa, we can say without reservation that it is a top notch organization. We would recommend it to others and would use Expert Africa services again."
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BullsPort Lodge and Farm
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Kulala Desert Lodge
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Cape Cross Lodge
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Onguma Bush Camp