Africa: Reviews from our travellers

"My daughter and I went on a girls' road trip round Namibia as a post exam/pre uni adventure for her. We wanted to experience the best Namibia has to offer, but with without worrying.

Our trip was arranged by Maruska who got this completely and could not have taken more care in understanding all aspects of what we wanted and masterminding a detailed itinerary to ensure that's exactly what we got. She never lost patience as she tried to find accommodation for us even though we were booking late and capacity was low..and then we changed out minds! We had one hiccup with a misunderstanding on a booking when we checked out...one call and it was all sorted!

I have recommended Expert Africa to everyone I meet who is planning a trip to Africa, and I wouldn't contemplate using anyone else when we visit again. I only wish we could use EA to book all our holidays.

We had a holiday of a lifetime and so much of that was down to Maruska's knowledge, contacts and above all understanding better than we did what we wanted, and delivering it all.

Suggestions to help us improve our trips or our service:

Our experience centred around Maruska and could not have been better. I feel confident that her fantastic levels of service would be replicated by other country specialists. As I said in an earlier comment, I just wish we could book all our holidays with you. Next time we head to Africa we will come straight to you. Well done!" Read full review: 10 nights in Africa; 9 on a Namibia trip

"This was the only part of the trip I did with this company. It was seamless, and reassuring to have organised it through them for my first stop." Read full review: 3 nights in Africa; 3 on a Botswana safari

"Excellent safari, we did the whole of northern Tanzania circuit. We really enjoyed every bit of it.

Credit to Expert Africa for organising such a lovely trip for us." Read full review: 12 nights in Africa; 11 on a Tanzania safari

"Overall this was one of our best vacation experiences.

Suggestions to help us improve our trips or our service:

Not really. Overall trip and logistics were excellent." Read full review: 13 nights in Africa; 11 on a Botswana safari

"Lovely" Read full review: 13 nights in Africa; 11 on a Zambia safari

"We loved our first safari! We had no complaints throughout our trip.

Jessica did a fantastic job planning our itinerary perfectly. She was very responsive to my questions and emails and was so organized.

The Tanzania travel book and leather travel binder were very nice touches. The Nomad camps were first rate, the flights between camps were convenient, and best of all, the people were warm and friendly.

We didn't want our trip to end and definitely want to go back again soon!

Suggestions to help us improve our trips or our service:

Service was impeccable! I'm glad we decided on Expert Africa as you are so organized.

Payment was also very easy on the website." Read full review: 8 nights in Africa; 9 on a Tanzania safari

"We booked our honeymoon via Expert Africa upon advise from a friend, Expert Africa were brilliant at asking what we wanted from our trip and Lyndsey our travel expert provided us with lots of options to consider. Her advice was honest and thorough and she spent a lot of time with us trying to get the perfect accommodation for our trip. Our honeymoon was simply amazing and we made memories we will never forget. The whole process was excellent and all the travelling and transfers went seamlessly, we had no issues and were well prepared. Our trip consisted of Safari in the Selous in Tanzania staying at Beho Beho – We can’t rate Beho Beho highly enough and there simply aren’t enough words to be able to describe the experience and hospitality we experienced.
The guides and staff are knowledgeable, friendly and fun. The Camp is beautiful and if you are after luxury and comfort you won’t go wrong, the food is some of the best we have ever eaten, there are a few amazing touches at Beho Beho that we won’t ruin for you if you’re thinking of staying. This was our first safari and the personal experience we had far exceeded our expectations, the highlights for us at the camp were seeing a pack of the wild dogs up close as well as the walking safari.
After the Selous we travelled to Zanzibar staying at the Zuri Zanzibar, Zuri means Beautiful in Swahili and the name does not disappoint – again the hospitality and accommodation are stunning, the food is brilliant – if you want a relaxing break on a white beach look no further.

Expert Africa provided us with more than we could have asked for and we couldn’t recommend them enough." Read full review: 13 nights in Africa; 7 on a Zanzibar holiday

"We have had many family holidays but this was one of the best.
Tom at Africa Expert was brilliant at helping me put together our itinerary - and making suggesting on things to do and see and at finding the best lodges for our budget - and they were all great.
There is such a variety of things to do and see in Namibia - and self driving gives you so much flexibility. (Tom had even given us a map which had the route highlighted in felt pen so we couldn't get lost!)
Our highlights were: the sand dunes at Sossusvlei, the rock engravings at Twyfelfontein, Ongava Lodge and Etosha National Park.
If you are going at peak season it is worth thinking of booking certain activities in advance. We wanted to go kayaking with seals in Swakopmund but we tried 5 different companies and all were fully booked.
We will definitely return to Namibia!" Read full review: 15 nights in Africa; 15 on a Namibia trip

"Except for the very bad experience with Bidvest Car Hire (hired through Expert Africa), once again, we had very good experiences using Expert Africa for assisting with planning and booking the trip. We got highly qualified, fast and efficient help from Tracy Lederer from Expert Africa putting together a good trip to this part of Africa, where we have traveled may times, although were were late out booking.

We look forward to use Expert Africa again (our travel agent for the Southern parts of Africa)." Read full review: 29 nights in Africa; 21 on a Namibia trip

"A long trip, which cover. Overall key to success was our driver/guide Felix. An excellent spotter with terrific knowledge of the parks. We were very lucky to be with Felix for 10 days.
We thought all our lodges and camps were fine. Tarangire Safari Lodge was our overall favorite with great location and comfortable basic room. Nomad Serengeti Camp was the best camp, but also quite expensive. You do get great service for the money.
Animals and a sense of central Africa are why we went. Our hopes were well met. Every day was a new adventure.
There were no logistical problems, everything happened as planned. We simply had to be ready to get up and going early every day to see as much as we could.
Thanks for arranging such a great trip.

Suggestions to help us improve our trips or our service: One suggestion about dinners. Only Nomad Serengeti Camp offered a communal dining table for dinner. We would have like that option at every camp. Our fellow travelers seemed to be a folks we would have like to get to know a bit better." Read full review: 21 nights in Africa; 12 on a Tanzania safari