Africa: Reviews from our travellers

"Apart from my disappointments about Safarihoek this was another fantastic trip to this magical country.

As ever Expert Africa went above and beyond.

Anderssons was the highlight but other lodges were great too.

Suggestions to help us improve our trips or our service:

No. Keep doing what you are doing" Read full review: 17 nights in Africa; 16 on a Namibia trip

"It was a fabulous return trip to Zambia!" Read full review: 11 nights in Africa; 10 on a Zambia safari

"Fantastic, delivered above what I was expecting!

When booking, I asked for quiet camps where we would not be overrun by other people when game viewing and this is what we got.

We stayed at 2 Kicheche camps, the first at Laikipia and then at Mara North.

Both camps had wonderful game viewing which was slightly different and excellent guides. For our first safari we saw much more than we ever hoped for, lion kills, lions with cubs, hyena stealing part of a lion kill, a cheetah kill, leopards mating, elephants wallowing in a mud bath and the last 2 Northern White Rhinos. These were the highlights but we also saw so much more.

We ended our stay by relaxing at Kinondo Kwetu which had a golden sand beach, lovely large swimming pool and excellent fish suppers." Read full review: 14 nights in Africa; 13 on a Kenya safari

"We would absolutely recommend Expert Africa to anyone. From our first call to our last it was excellent service.

We were placed with Jessica Plumb based on the area we desired to travel. She guided us with care and precision answering any and all questions we had. The attention to detailed planning was felt throughout the trip! We could not have asked for anything more!

The Nomad team was top notch. You can tell by talking to them they are a wonderful company with little turnover. They are a family and value their guest. The accommodations, although all different were excellent and the service was first class. The food was AMAZING. We really had no idea what to expect but it was delicious. The guides take ownership in making sure their guest see everything they possibly can. Wifi was a pleasant surprise and much appreciated to communicate briefly with those back home. Without a doubt we will assist in talking to anyone about our trip and the excellent service we received!

It's hard to say what was our favorite because we loved each and every minute! We have said again and again we could not have been treated any better any where else! We hope to return and WILL use Expert Africa.

Feel free to use any of our quotes!

Suggestions to help us improve our trips or our service:

can not think of one thing
Just make sure we have another excellent person next time and please let the Nomad team know how wonderful they were!" Read full review: 10 nights in Africa; 9 on a Tanzania safari

"I always recommend your company to others and did so again on this trip!

Lucy was so helpful as health challenges kept cropping up prior to departure. She was reassuring and helpful with dealing with a cancellation of my other traveler. She encouraged me to travel solo and I am so grateful she did, as it was an amazing trip.

I would also like to thank her for having people on the ground meeting me in Lusaka and Jburg to navigate airports when there were tight connections, and transfer to hotel in Lusaka.

Suggestions to help us improve our trips or our service:

None. I loved the trip and Lucy was terrific!" Read full review: 12 nights in Africa; 9 on a Zambia safari

"Another excellent trip organised by Jessica Plumb and ExpertAfrica.

We have used ExpertAfrica for many trips to Africa and each has been very good. The company understands the types of accommodation and activities we enjoy so can recommend the best camps for us. They delivered again this time. Communication was good and recommendations spot on.

The camp managers all commented on how much they value their relationships with Expert Africa.

One of the managers noted "they have chosen their name well - they are Experts".

Suggestions to help us improve our trips or our service:

No suggestions - keep up the good work and your staff well informed on each country/camp." Read full review: 15 nights in Africa; 14 on a Kenya safari

"Incredible trip and experience, thank you so much Sabina" Read full review: 13 nights in Africa; 13 on a Namibia trip

"Very well planned. Everything worked flawlessly.

No complaints at all.

Thank you very much." Read full review: 13 nights in Africa; 11 on a Zambia safari

"From our first enquiry through to the end of the trip we have been kept well informed, well looked after.

The information pack was excellent, loved the unexpected travel wallet.

The whole trip delivered on all levels." Read full review: 9 nights in Africa; 7 on a Rwanda safari

"Our trip wouldn’t have been nearly as enjoyable without Richard’s efforts and collaboration. He truly made everything come together seamlessly.

When we embarked on this journey, we reached out to several outfitters with written questions. Richard stood out as the only one who replied in writing, addressing each of our queries. We appreciated that, as it showed he was willing to take the time to provide thorough answers instead of opting for a quick phone call. Through our exchange of preferences, we eventually set up a phone call to finalize the country and initial park selections. It was clear that Richard was truly listening when he suggested swapping Amboseli for Samburu to enhance our animal encounters. His recommendation, based on the unique features of each park, convinced us that the switch was the right choice. Additionally, we decided to include another park and lodge based on our combined ideas.

As our travel date approached, we both felt a bit anxious, being detail-oriented individuals who thrive on precision. Richard managed to provide some additional details, but he urged us to trust him with the finer points. He assured us that from the moment we landed in Nairobi until our return flight home, we would be well taken care of. Although this level of trust was outside our comfort zone, we agreed. Now that we're back, we can confidently say Richard was right—every detail was meticulously handled. Wahoo! Everywhere we went, people were expecting us, from the pilots to the lodges and guides, seamlessly coordinating our journey at each transfer point.

Our trip as a whole met our expectations and went way beyond. We have done nothing but rave about it since we returned home. We have told everyone we have talked to about the trip what a great experience it was and how great it was to work with Richard. Given the opportunity to plan another trip like this, we would certainly be comfortable working with Richard and would highly recommend him and Expert Africa to friends.


Suggestions to help us improve our trips or our service:
On our trip, we experienced both communal and solitary dining. We thoroughly enjoyed the communal meals with the General Manager, Assistant General Manager, and other lodge guests. These gatherings offered us a valuable opportunity to learn about each person's culture and experiences. We believe that offering a communal dining option could enhance the overall experience, making it more enriching and engaging." Read full review: 24 nights in Africa; 15 on a Kenya safari