Africa: Reviews from our travellers
Latest news: unedited reviews from Expert Africa's most recent travellers
"My Dec 2016 trip"
The logistics of the vacation were excellent. There was not a single "hitch" in any of our transfers. Each and every guide/driver was gracious, efficient ---- a pleasure to be with.
Thank you for helping to create a great adventure." Read full review: 14 nights in Africa; 7 on a Tanzania safari
"trip to Selous and Ruaha December 2016"
"Our Dec 16 to Jan 17 trip"
Southern Cross Safari drivers were great, especially our safari guide who was really nice & knowledgeable and took us on great game drives. Loved having our own vehicle & driver for the whole time. Would have been good for there to have been bottled water in vehicle on long drive from Nairobi to Satao & from Satao to Watamu (we had to stop to buy some & then always remember to have our own).
Ocean Sports was perfect for us and we loved its chilled, unstuffy atmosphere. It is a very friendly place and some of the staff were fantastic (Florian, the manager, is great). But I wish we had been warned in advance that we would be arriving right in the middle of a huge New Year's Day party which went on until 1am - service the next day was decidedly slow & ropey!
Thank you for your help in organising such a wonderful trip." Read full review: 11 nights in Africa; 10 on a Kenya safari
"Should have done it earlier"
"The Best Holiday Experience Ever"
I was even luckier that I spoke to Ellie. She spent ages going through the options and also checking on availability for such a large group. Her recommendations turned out to be perfect and the logistics she planned for moving such a large group around Kenya went like clockwork -- in fact better than that!!
Obviously just us all being together meant we were happy but because of Ellie's knowledge Mara Intrepid and Pinewood were the perfect places for such a diverse age range(6 to 70) and the private plane transfers the icing on my birthday cake.
We are a bunch of very well seasoned travellers -- we had people coming from 2 different continents the day before we went and quite a few had done safaris before but we all agreed this was simply the best holiday experience ever!!" Read full review: 10 nights in Africa; 4 on a Kenya safari
"Amazing trip. Can't wait to go back."
The only down note was Etosha Onguma Aoba but overall the trip was fantastic. One that we'll never forget." Read full review: 13 nights in Africa; 13 on a Namibia trip
"Namibia!"
The one time a Wilderness Safari plane was late due to a pilot's illness, someone from a neighboring lodge came to inform us at the small airstrip and they took us to their comfortable lodge so we weren't overheating at the airstrip.
The lodge choices, the length of time, the one night in Windhoek at the Olive, all were great choices and made the trip one that we will never forget.
Suggestions to help us improve our trips or our service:
Honestly, I can't think of a thing.
Hopefully you already realize what an asset Tracy is to your company." Read full review: 18 nights in Africa;
"Fantastic trip"
We also felt our experience with Expert Africa was very positive as well.
One point I'd like to mention - when we arrived at Lilayi Lodge we were told that lunch was not included in what we had already paid, which I had not realized. We arrived at 3 pm on Dec 22, so we had not expected it to be included that day but we thought it would be on Dec 23, when we spent the whole day at the lodge. This is probably confusion on my part, as the documents we were sent stated "half board" and Lilayi staff explained that half board to them meant dinner/breakfast.
However we were not familiar with this term so I had assumed it meant all meals, just no activities. It is not a big deal as we simply paid for lunch that day, however I'd like to suggest that this be clearly stated on documents for other guests who stay there ie. that it is only dinner and breakfast - to avoid others experiencing the same confusion." Read full review: 9 nights in Africa; 9 on a Zambia safari
"Christmas in Kenya"
Suggestions to help us improve our trips or our service:
No: I'll be very happy to travel with you again." Read full review: 10 nights in Africa; 9 on a Kenya safari
"New Year 2017"

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