Africa: Reviews from our travellers

"The entire trip was fantastic. Every location provided exactly the facilities and experience we expected and more." Read full review: 14 nights in Africa; 11 on a Namibia trip

"This was our 16th trip with Expert Africa but the first we have made since we moved our domicile to Zambia. As always, we had genuinely expert advice from the EA team - Lucy Copson primarily in this case but also with a valuable steer from Claire Scott which took us to the excellent Grootbos Forest Lodge (rather than its sister Garden Lodge). We achieved all of our objectives in terms of wildlife (including 112 bird species identified, 44 of which were 'lifers' - this being terra incognita for us); and we learned a great deal about the remarkable Fynbos. Our trip to Robben Island was another highlight, albeit of a very different nature. We shall be back to the Cape." Read full review: 10 nights in Africa; 10 on a South Africa trip

"We used two new camps which we had not visited previously and one where we have been regular visitors.

The two new camps exceeded our expectations and will feature for certain on any future visit to the areas." Read full review: 18 nights in Africa; 9 on a Zimbabwe safari

"Well done Expert Africa you live up to your name again,, thanks

Suggestions to help us improve our trips or our service:

OK since Peter is writing the review he would comment about the quotation! Not the cheapest of holidays however worth every penny and Expert Africa ensured that our money bought what Pamela wanted.

Peter was surprised and more than pleased that so much of this holiday was just a few guests.........or even just the two of us.

I think Expert Africa spoilt us and the next time we go on Safari will expect a vehicle and guide to ourselves. The one day we had to go on safari on a full vehicle neither of us enjoyed the experience half as much as our other drives. Getting old perhaps but we like to stop and watch ants or ducks parading.

Perhaps a highlight was walking in Mundulea and coming across a baby hog that was dying due to a Leopard bite. Cai's comment that he could smell a Leopard and that perhaps we should move on reminds me I must go.

Thanks for an excellent holiday, see you at the Travel Show perhaps." Read full review: 19 nights in Africa; 13 on a Namibia trip

"Seeing that this was something of an instant arrangement, Claire worked miracles and came up with the perfect hotels and a perfect route. We started with the splendour of Grootbos and the whales and finished with the spectacular views of Long Beach and more whales!

Because of South Africa's bad press, we were a little concerned, but at no point did we feel unsafe. Everyone we met was very proud of their country and deservedly so. At times we had to remind ourselves we were not in the Home Counties; it was so well-kempt, smooth running and friendly. The quality of hotels, restaurants, tourist attractions and shops is very high. Everyone strives to give the best service possible. The political issues that we hear about are evident, but not defining of a country which is looking forwards not back.

It was a great trip, wonderful hotels, beautiful scenery and welcoming people. We would happily recommend a visit to anyone else.

Suggestions to help us improve our trips or our service:

Our second excellent trip with Expert Africa and I really do not see how your service could be improved (Just a minor point - a better map would have helped our travels!)" Read full review: 17 nights in Africa; 17 on a South Africa trip

"Thoroughly enjoyed the trip. well organised . good camps, good guiding a nice mix of camps.

the main disappointments were that there was less game than expected, especially at Linyanti, and less water than expected in Okavango.

Suggestions to help us improve our trips or our service:

with hindsight we may have chosen to make our (probably) only visit to Okavango earlier in the year when water-levels are higher. overall, whilst very good, the difference from other safaris weve been on wasn't as great as expected" Read full review: 10 nights in Africa; 6 on a Botswana safari

"Apart from disastrous car hire experience it was a fantastic trip and did exactly what I had set out to do - to show our friends Namibia.

I was particularly impressed with the Wilderness places where we stayed - I am currently writing an ILO training resource on global supply chain and employment and my sense was that Wilderness do well with increasing skills and capacity in Namibia. A big tick from us on that!

By rights the bad experience with the car hire should mean that the overall trip is rated as satisfactory but I feel that this reflects unfairly on the otherwise excellent trip and the effort Martha put in to planning the modalities of a trip I described to her. We think you have provided an excellent service but want you to take serious note of how unhappy and dissatisfied we are with the service from Budget - Namibia in Windhoek. We hope you will help us should my credit card be charged by Budget. We note that Which? rated Budget as the second lowest performing car hire company." Read full review: 15 nights in Africa; 10 on a Namibia trip

"Incredible.

Attention to every detail from the first conversation with Megan to our departure from Victoria Falls.
We could not have asked for better service. Expert Africa knows what it is doing.

Very Satisfactory would be excellent if that were a choice.

Suggestions to help us improve our trips or our service:

I really can't think of anything to change.

Megan was responsive, knowledgable, and open to discussion." Read full review: 13 nights in Africa; 10 on a Botswana safari

"Our trip was fantastic and we didn't have to worry about a thing thanks to Tracy's excellent preparations on our behalf. This included advising us to check the spare tire in the back - and a good thing since we needed it.

Namibia is very beautiful with varied landscapes and friendly people - when you actually saw people! The itinerary was very well chosen and gave us a wonderful introduction to the country. Our accommodations were all very comfortable and made our trip very luxurious.

While Erongo Wilderness camp is really amazing and beautiful, all the tented rooms are not equal. Those at the bottom are nice in and of themselves, but have no views. We were a bit disappointed to be in one of these rooms considering we had booked well in advance, particularly since the camp manager mentioned to us that the day we arrived they had several walk-ins. This did not detract from our overall camp experience, which was really good." Read full review: 18 nights in Africa; 14 on a Namibia trip

"The trip was great and all the arrangements went very smoothly.

The only thing that could have been improved would have been for a room request to have been made for Ongava. Clearly, the best rooms are no 1 & no 2 which look over the waterhole. We did have a front row room (no 5) which had a nice outlook and much better than the upper level rooms, but it would have been even better to look over the waterhole." Read full review: 8 nights in Africa; 8 on a Namibia trip