Africa: Reviews from our travellers

"We loved our time in Namibia-the variety in what we saw and experienced, the people we met.....we had hoped for a holiday of a lifetime and we got it!!

Suggestions to help us improve our trips or our service:
We didn't have a price breakdown of each accommodation. I'm still undecided if this would have would have been helpful or not......it may have been interesting to compare places, and may have affected feedback, as value for money is another factor." Read full review: 25 nights in Africa; 15 on a Namibia trip

"We would go back to Waterberry and the Ichobezi and do exactly the same things again - one of our best ever holidays. Thank you Tracy for your expertise and for getting us the best rooms! and thank you to Chris for recommending Le Duc.

If we go back to Africa we will of course book it thru you." Read full review: 21 nights in Africa; 5 on a Zambia safari

"We had a great trip - we have visited Africa more than 20 times so had a good idea of what to expect. Having planned our route, Sabina helped us to refine, check what was actually possible from a driving distance perspective and find the best options available in each location.

There were some late changes, both on our part and Expert Africa's, which were handled very well. Things ran smoothly from collection of hire car to it's return almost two weeks later. Namibia is a great country to visit for a self-drive, we would highly recommend it as we would Expert Africa!" Read full review: 11 nights in Africa; 12 on a Namibia trip

"We had an excellently planned holiday, although we found it quite tiring towards the end of our three week stay.

The camps were mainly excellent and certainly as good as we had hoped. We had an unfortunate incident when my wife's bag was stolen from the car outside our guest house in Windhoek and the staff at Galton House couldn't have been more helpful, as were the head office staff at Wilderness Safaris in helping us resolve matters.

There is obviously quite a bit of crime in Windhoek (and possibly other towns) and travellers should be aware of this and keep their wits about them. We were identified as a target once we arrived in Windhoek while driving a hire car with South African number plates, followed, and then robbed outside our guest house in a quiet street with nobody else around. If my wife's handbag had been hidden in the back of the car or in the boot things may have been different.

However, this didn't detract from a very enjoyable three weeks in a scenically amazing country with Namibian people who made our stay memorable." Read full review: 21 nights in Africa; 18 on a Namibia trip

"Yet again this was another truly excellent safari to Africa. We hadn't been to Kenya for some time and were slighly concerned about the numbers of vehicles we would see during our game drives having been spoilt in Zambia and Botswana by the almost total isolation experienced in their reserves. While you do see a number of vehicles around an animal sighting it's not too intrusive with the exception of the wildebeest crossing when it's a bit like Picadilly Circus.

Expert Africa's assistance and expertise ensured that the camps we picked were exactly what we had hoped for, small and intimate with great food, game viewing and accommodation. Many thanks to Ellie Dunkels for once again putting together a memorable trip. All the internal connections and pickups worked as planned and this confidence in the EA team is why we come back each time to EA when planning our trips.

We would have no hesitation in recommending Expert Africa to anyone considering a trip to the southern continent of Africa.

Suggestions to help us improve our trips or our service:

Can't think of anything, your team seem to think of everything." Read full review: 12 nights in Africa; 11 on a Kenya safari

"Our Namibia trip was so interesting and absolutely gorgeous in the red desert ( my favourite ) and Etosha was almost too much to believe. I found the big waterhole almost like a Disney movie. Never seen anything like it!

Everything went well. Our scenic flights were wonderful even with some fog/haze. All the accommodation very beautiful. The people and history most interesting.

Very well organized by Maruska . We felt very well taken care of.

Suggestions to help us improve our trips or our service:

Sorry it was too well organized." Read full review: 8 nights in Africa; 6 on a Namibia trip

"We only wish it could have been longer! Time seemed to fly by. Marks out of 10 for the whole trip - 11!

We would be hard pressed to suggest improvements on an already excellent service.

We would be hard pressed to suggest improvements on an already excellent service." Read full review: 13 nights in Africa; 10 on a Zambia safari

"It was Claire who dealt most helpfully and knowledgably with our booking (see ratings below) But our heartfelt thanks go to Ellie who was most sympathetic and helpful when we were stuck at Heathrow and then stranded in Johannesburg.

Our overall trip was wonderful and we saw vast numbers of game and other wildlife. It was all a big adventure and an amazing experience. We did learn that to get the best outcome you may need to SAY what you want. However the phrase "a small portion please" never seemed to have the desired effect!

Suggestions to help us improve our trips or our service:

No, everything was very well done." Read full review: 13 nights in Africa; 12 on a Zambia safari

"As you will understand from my comments, we were very satisfied with our trip. However there are a couple of minor issues that I would like to mention. First, in our voucher for the River Club, you write that a visit to Livingstone museum is included in the price. However, the lady responsible for our activities at the River Club simply said that It was not, that Expert Africa had made a mistake, and consequently charged the sum to our account. It was not a big sum, but it irritated me at the time.

Then there was an inaccuracy concerning our transfer from Shiwa to Tafika. We were supposed to go via Mfuwe, but we realized that there had to be a misunderstanding and we could go direct by air to Tafika. This was however, easily cleared up.

Finally, as you will know, I have to mention the delayed arrival of our travel documents. As you know they arrived only a week before departure. How that can be avoided, I don't know." Read full review: 9 nights in Africa; 8 on a Zambia safari

"Wonderful! All four of us really enjoyed it. We saw so many different sights and had the most amazing experiences.

The people we met were friendly and polite and their lives fascinating, being so different from ours'.
The geography of the area was beautiful, in all it's different forms. Quite stunning.

We had a great deal of very useful advice from Expert Africa and a very smooth holiday." Read full review: 20 nights in Africa; 18 on a Namibia trip