Africa: Reviews from our travellers

"The staff at expert Africa were excellent. Despite British airways losing my luggage. The staff were with me all of the way hearing my endless complaints and urgency to locate it! Customer service was open 24 hours to talk me through different scenarios! Much time was wasted trying to locate my luggage.

Extra thanks to Elizabeth Wollen, for her never ending empathy and help in tracking my bag!" Read full review: 10 nights in Africa; 5 on a Tanzania safari

"Overall this was a fabulous safari experience for the 5 of us, three being first time safari goers and two of us being experienced safari travellers. The game viewing is stupendous. The abundance of water from the delta makes for a very different Southern Africa Experience.

Great to see so many Betswanas working in the camps.

Food - we would have like to have had more game on the menu but perhaps this is made more difficult now by the hunting ban in Botswana.

We think that the camps/safari industry in Botswana need to invest in providing WiFi in the camps

Overall we would readily recommend this trip and Expert Africa for organising it - there was not a hitch during the whole trip. Thank you Megan

Suggestions to help us improve our trips or our service:

Keep up the good work" Read full review: 20 nights in Africa; 9 on a Botswana safari

"The trip was fantastic and I will remember for the rest of my life. Good fun, good company and GREAT accommodations and service.

I would recommend anyone who ever gets a chance to go on the trip because it was fantastic." Read full review: 13 nights in Africa; 9 on a Botswana safari

"Everything worked seamlessly.

One problem:

The telephone numbers we were given in Harare to contact the air charter to check flight time were either "no incoming calls answered" or unobtainable. Our cousin knew a private lodge operator in Mana, contacted his business partner in Harare who knew the air charter person whom we contacted. She took our details and in fact contacted the lodge to ask them to convey an earlier flight time to us which they did by sending a vehicle to find us and tell us." Read full review: 14 nights in Africa; 7 on a Zimbabwe safari

"We had a wonderful honeymoon - Tanzania provided the perfect destination and we were very happy with our itinerary, which was a perfect mix of safari and beach.

All our accommodation was luxurious, but Sand Rivers stood out as exceptional." Read full review: 14 nights in Africa; 6 on a Tanzania safari

"Thank you Expert Africa for an excellent service and advice we will be booking again." Read full review: 13 nights in Africa; 8 on a Tanzania safari

"We had a great holiday and were happy with all our accommodation choices.....we made small suggestions for improvements but had no cause for complaints.

On reflection we might have changed the length of stays towards the end of the trip e.g. an extra day near Victoria Falls and one day less in Hwange N.P. in Zimbabwe. We very much appreciated the advice provided during the planning of our holiday and the information and service given during this process. The brochure and the travel documents supplied were comprehensive and helpful.

We would certainly consider planning/booking another trip with Expert Africa based on our first experience of the company." Read full review: 20 nights in Africa; 14 on a Zambia safari

"Every penny spent, every minute/hours spent in airports/plane was worth it to be able to experience the sights, sounds, people, animals, and geography of Rwanda and Tanzania. Maruska was so excellent in how she guided us through the details of our trip. Just by chance I chose Expert Africa online and am so glad I did.

Suggestions to help us improve our trips or our service:

None" Read full review: 6 nights in Africa; 3 on a Tanzania safari

"Can be summed up in one word. WOW. That said we have to give a mention to Megan who, from the start, offered advice from her personal experience. Megan took on board all of our requirements and put together a perfect package for us. It was beyond our expectations. We would be grateful if you could pass on our heartfelt thanks to all at Kwando Safari's." Read full review: 11 nights in Africa; 9 on a Botswana safari

"Excellent trip. I was very pleased with Expert Africa and Maruska; she was very responsive, enthusiastic and accessible via phone & email. All the logistics went smoothly. I will strongly recommend Expert Africa to friends, as well as in internet travel forums." Read full review: 14 nights in Africa; 12 on a Tanzania safari