Africa: Reviews from our travellers

"Our trip was a fantastic experience which all of the family really enjoyed. We did have some long driving days but these were to be expected.

All the accomodation that Expert Africa chose for us was extremely good and I would definately book with Expert Africa again. Maybe I would have liked to include a trek on my next trip but on the whole there was something for all the family to do. Namibia was definately a very diverse country to visit with lots to see and do and of course Etosha Game Park to visit.

Feedback on Pelican Point kayaking:

We were taken out with Craig and Bill, his father -in-law, to kayak with the seals off Pelican Point. It was quite a long drive from Walvis Bay but very interesting to see all the salt works and some flamingoes en route.

Kayaking was quite easy to pick up though very tiring and we paddled out past Pelican Point first to try and see some whales. Unfortunately we were unsuccessful but we did catch glimpses of dolphins. We then paddled back along the shore line to see the seals in their hundreds. They were leaping and diving all around us and we ended up soaking wet from their splashing!

This was a great experience finished off with tea/soup/sandwiches to warm us up which was very welcome." Read full review: 21 nights in Africa; 13 on a Namibia trip

"Maruska has set the standard for all future travel agents. I cannot recommend her highly enough!

I talked to several travel agents in the US before deciding to work with Maruska. I had called Expert Africa to inquire about the small group trips on the Wild About Africa site. When I started questioning Maruska about the trips, it was immediately clear to me that she was the most knowledgeable agent I had talked to so far.

She efficiently helped me put together my dream trip to Africa, and also helped me to prepare for the trip. Many thanks to her for being unfailingly responsive to my many emails about the practical details of traveling in Africa (money, vaccinations, clothing, etc.).

I'm already looking forward to my next trip to Africa!

Suggestions to help us improve our trips or our service:

No suggestions, as I felt that the service was outstanding." Read full review: 22 nights in Africa; 6 on a Zambia safari

"We were/are very pleased at your succesful efforts to change our dates etc.

Nairobi airport was not a good experience, both changing to fly to Tanzania and coming back from Rwanda. Talking to others, flying to Amsterdam and then with KLM to Kilimanjaro sounded much easier." Read full review: 14 nights in Africa; 8 on a Tanzania safari

"Sabina Hekandjo has been absolutely great (perfect). We have had the best holiday." Read full review: 20 nights in Africa; 17 on a Namibia trip

"We really enjoyed every day of our trip and appreciated the professionalism of Expert Africa and its team. We've been travelling a lot throughout the world and we have always organized our trips ourselves. This was our first attempt to use a travel agency, due to lack of time. We had sought many offers before we decided for Expert Africa and we do not regret.

We had a special vision of what we wanted the trip and accommodations to be and we must say that Sabina managed to find the right components. The highlight being Turnstone Tour to Sandwich Harbour. The most stressful part being the drop off of the car in Kasane.

All in all a wonderful, memorable trip." Read full review: 19 nights in Africa; 12 on a Namibia trip

"The safari at the Selous Safari Camp was by far the best part of my trip as it just completely exceeded all my expectations! To be able to see these beautiful animals in their natural habitat was just an absolute privilege.

I would recommend it to anyone who is looking for a special, once in a life time safari experience." Read full review: 4 nights in Africa; 4 on a Tanzania safari

"One of the most fantastic family adventures we've ever had.

Will definitely recommend Expert Africa to others, and would use them again for more travel to Africa. Thank you." Read full review: 24 nights in Africa; 9 on a Zambia safari

"We had a great holiday. There were certainly parts of the trip where it was more difficult for the 70+year old member of our family to manage and it would have may have been useful if the lodges we stayed at knew that one of the members of our group was older as we were put in some rooms that were quite a long distance away from the dining areas.

We would have probably liked an extra day in both Swakopmund and the Erongo Wilderness Lodge areas as there was not enough time to do what we wanted to do in these places.
We had a member of the group who is unable to eat certain foods and at all the accommodations we were very impressed with the catering for her.

A highlight for us was Etosha and this may have been further improved by having accommodation in the park at the Anderson Gate (this could have been highlighted to us when making the booking and we could have considered changing our travel arrangements to deal with this).

The Nissan vehicle we had was not at all comfortable in the back seat with 3 persons seated there.

Suggestions to help us improve our trips or our service:

Gwynneth did a great job organising this trip for us given the time frame from starting the booking to the date of travel. I wonder if more phone contact would have been useful to iron out little things that could have further improved the trip?" Read full review: 15 nights in Africa; 14 on a Namibia trip

"Our expectations prior to departing were to have a Zambian experience with a variety of camps, locations and activities. This was achieved far beyond our original expectations.

In all of the camps there was a very cooperative effort on the part of the entire staff which resulted in a most exceptional stay.

Our discussions with Maruska during the planning were very helpful and proved to be particularly useful throughout the entire trip.

We have made four previous trips to Africa, but this was our first to Zambia.

All of these trips are part of the overall wonderful African experience.

Suggestions to help us improve our trips or our service:

No particular suggestions.......... stay with your current mode of operations." Read full review: 15 nights in Africa; 14 on a Zambia safari

"This was another excellent trip to Zambia, with superb accommodation and fantastic game viewing, some of which we will probably never see again. Initially we both felt that we would like to try a different country the next time but somehow Zambia gets under you skin and won't let go, so no doubt we will be back again in the not too distant future.

Ellie proved to be extremely knowledgeable about the areas we wished to visit and provided excellent feedback and alternative suggestions to our original thoughts.

Suggestions to help us improve our trips or our service:

Not sure I can add anything other than to say, keep doing what you are doing, you are obviously very good at it and we would not look elsewhere if we intended to visit any of the countries covered the Expert Africa team." Read full review: 11 nights in Africa; 10 on a Zambia safari