Africa: Reviews from our travellers
Latest news: unedited reviews from Expert Africa's most recent travellers
"My 2013 trip- as wonderful as the previous 5"
As usual Expert Africa ensured that everything ran like clockwork. All just as we have come to expect on our repeated visits to this area.
Suggestions to help us improve our trips or our service:
I cannot think of any way it could be improved.
Expert Africa staff could not be more responsive, helpful and generally good to deal with." Read full review: 16 nights in Africa; 11 on a Botswana safari
"My Jul 2013 trip"
For the future we would take all email correspondence between our agent and us with us - by the time we arrived at the final leg of our holiday we ended up thinking we were wrong. We weren't." Read full review: 16 nights in Africa; 11 on a Zambia safari
"My Jul 2013 trip"
The natural beauty of the Reserve is again fantastic, and a rather different experience from other places in Africa." Read full review: 8 nights in Africa; 7 on a Malawi trip
"Trip of a lifetime"
The whole family (two adults and two teenage boys) loved this truly memorable trip. An amazing adventure which we would highly recommend.
We were also blown away by the superb advice and service we received from Sabina at Expert Africa. She worked so hard to plan our trip and take our preferences into account. Once we were in Namibia, she was also extraordinarily helpful, even phoning our emergency contact in London to track us down when we left a coat behind in a hotel - and then phoning us directly in Namibia - and all this within half an hour of us checking out. We were also very impressed and grateful that Wilderness Safaris organized an upgrade for us at Okaukuejo once they realized they'd made a mistake with our booking. And we were thrilled that Sabina recommended that we stay at Erongo despite the fire - excellent advice on her part that resulted in one of the most memorable 24 hours of our entire trip.
Suggestions to help us improve our trips or our service:
We found Expert Africa to be a remarkable company and cannot thank you enough for an amazing experience.
(We had no idea that such superb travel agents even existed!!)" Read full review: 16 nights in Africa; 11 on a Namibia trip
"My Jul 2013 trip"
Suggestions to help us improve our trips or our service:
Not really. Angela was superb in helping us put our trip together. Expert Africa website is also superb." Read full review: 15 nights in Africa; 14 on a Namibia trip
"Serengeti Trip"
When asked to score the holiday out of ten, our teenage daughter (whose commitment and subsequent enjoyment I was a bit trepidatious about before our arrival) gave it a firm nine and a half. When pressed about the missing half, she explained this was docked because of all the stops on safari at my insistence to look at 'stupid birds'. So you're pretty near perfect.
Suggestions to help us improve our trips or our service:
On our way to Kilimanjaro airport, we stopped off at the very green and plush Arusha Coffee House (?).
I presumed we were going to have a very pleasant buffet lunch there as we had been travelling non-stop for at least 24 hours and a sit down in very relaxing surroundings would have been most welcome.
Instead we were whisked off again with a school kid's packed lunch (complete with bag of crisps, Mars bar and a wedge of very 1970s Dairy Lea!).
This is the only change I would make to the itinerary." Read full review: 7 nights in Africa; 6 on a Tanzania safari
"Beautiful experience"
"My Jul 2013 trip"
Namibia is a fantastic place to go on a do it yourself safari trip as it feels very safe, the roads are quiet and the locals were all very friendly, helpful and knowlegdable. We didn't encounter any negative attitudes or pressure to buy in markets or shops and the Namibians are clearly proud of their country and keen to impress travellers.
We saw a huge amount of animals in Etosha and elsewhere brought back some fantastic photographs and memories. If only we could start it all over again!
Suggestions to help us improve our trips or our service:
Just to reinforce the care needed when driving on the gravel roads. We had a bit of a hairy moment and saw one car overturn on the costal road north of Swakopmund." Read full review: 14 nights in Africa; 14 on a Namibia trip
"My Jul 2013 trip"
"Okavango tour July 2013"
We had highlights (Nxamaseri, Chobe, Vic Falls,) and lowlights (bald tyres, Camp Kalahari), but overall enjoyed the trip
The wildlife, birds and animals, is great. The landscape outside the delta a little dull (say compared to the desert in Namibia), but OK. The delta is really interesting as are the salt pans.
Suggestions to help us improve our trips or our service:
a difficult one. we had several phone calls and lots of emails, and a few iterations of the itinerary before agreeing everything. my main concerns were about driving
on the driving, i think a 4wd is essential even if using camp drives in the parks. there are too many places where one can get stuck in sand. also, there are roadworks in Namibia and Botswana that caused some delay. i realise this is difficult to factor in when booking a year in advance - we did not think to check.
one other point - when discussing where we could drive and how to get into Zimbabwe I was told that Budget would not let us take the car across the border. instead we paid for a driver and van to take us to and from Vic Falls. however, when picking up the car Budget asked us if we wanted the paperwork to cater for crossing into Z. I don't know how much money we spent on the two taxis, but it would appear that this was an unnecessary expense" Read full review: 13 nights in Africa; 8 on a Botswana safari

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