Africa: Reviews from our travellers

"Without doubt one of if not the best hollidays we have ever had.

There are so many highlights it is difficult to specify in particular, but Africat stand out.

Apart fron Halali the lodges where all of a very high standard, with friendly efficient service being the norm.
We cannot wait to go again.

Suggestions to help us improve our trips or our service:

A minor niggle we had was over the use of 200 Rand notes, after being told they would not be accepted we changed most of ours to lower demoninations, when we got to Namibia we found that everybody accepted the ones we had left over, even the craft stalls and filling stations.

Apart from this one thing we found Exprt Africa to be superb, Sabina organised a fantastic holliday for us." Read full review: 18 nights in Africa; 13 on a Namibia trip

"This was an excellent trip. I was travellilng alone I would really recommend it for other solo travellers.

Everything worked like clockwork, I was well looked after by camp staff and guides and had some great experiences. Because the camps are small and organised so that you all eat together I met some really interesting people and had a great time.

Suggestions to help us improve our trips or our service:

You might add that it is worth taking a beanie hat for the cold - I had to buy one in the Kalahari. Also not being used to taiylor made trips I needed to ask if I had to get a taxi from Victoria Falls Airport to my hotel - it was not clear from the itinerary that there would be driver there for me. Otherwise it was all fine." Read full review: 14 nights in Africa; 11 on a Botswana safari

"We loved the Bush so much. Now hope to go back to Zimbabwe.

Thanks to Lucy for organising everything so perfectly and efficiently." Read full review: 3 nights in Africa; 3 on a Botswana safari

"This was a fairly last minute trip that I decided upon between leaving one job and starting the next and was designed to draw a line under the former and refresh me in preparation for the latter. It worked a treat.

The arrangements through Expert Africa were simple despite a change of schedule due to availability, communications were easy - mostly email with the occasional phone call, and everything went to plan whilst I was there, with all transfers working perfectly.

I normally plan and book my own holidays directly but as this was my first time in Africa, I wanted some local knowledge and expertise, and Expert Africa provided this to make it all painless. I don't hesitate to recommend them." Read full review: 8 nights in Africa; 3 on a Botswana safari

"This trip was a fantastic experience and everything we hoped it would be. Aside from all the normal sights you would go to Namibia for, this was a very easy, convenient and hassle free holiday.

Everywhere we went we almost unfailingly experienced friendly, smiling people happy to help us (staff or others). The advice and assistance in planning the trip from Expert Africa was very good." Read full review: 14 nights in Africa; 12 on a Namibia trip

"The above rating would have been Very Satisfactory had it not been for the poor performance of Air Seychelles. Expert Africa (Lucy) was very helpful and efficient and the organisation of our trip was excellent.

I would not, however, recommend the Hotel l'Ocean. For your information, one of the other tour operators from whom we also secured a quote and with whom we had some discussion, did not recommend this hotel and suggested as alternatives Patatran Village and Le Domaine which were only marginally more expensive.

The advice on the choice of Islands and the duration of stay on each one was excellent." Read full review: 10 nights in Africa; 3 on a Seychelles holiday

"Your organisation was excellent. The academic part exceeded expectation, allowing us to make some very useful contacts .

The lack of variety of wildlife in Etosha was disappointing but expected ,The exposure to the cats at other camps was compensation

The stay at Huab was a welcome rest.

in these weather conditions a low wheel based 2 wheeled drive car was not adequate and we were very lucky not to have caused major uninsured damage to the car.

We cant thank your people in Windhoek enough for helping us to find accommodation when we had to leave Erindi early before our flight home.

Suggestions to help us improve our trips or our service:

It would be useful to have advance info: about the weather and suitability of the car booked for the camps to be visited

Advise clients to have local sim cards for their phones if necessary, available at the Airport." Read full review: 16 nights in Africa; 7 on a Namibia trip

"Namibia was without doubt one of the best trips we've ever been on!

It's a beautiful country filled with friendly helpful people, great accomodation, good food, and incredible wildlife. Even better it's not rampacked with tourists so it feels like you have it to yourself.

Suggestions to help us improve our trips or our service:

Halili was a very good camp in Etosha - it might be worth highlighting this to people who want somewhere a bit quieter than Okaukeujo which was a bit Overland Tour-tastic (understandably)" Read full review: 18 nights in Africa; 16 on a Namibia trip

"As mentioned previously, some requests to Mason's Travel didn't get implimented - their internal communication leaves a lot to be desired.

The Seychelles are a dream destination, although the romantic this or the romantic that does get a wee bit overpowering at times.

There are some visitors who go for the exceptional birds and other wildlife, as well as the snorkelling etc. and the Seychelles fully lived up to those expectations.

The suggestions made by Lucy Copson on choice of island to visit and where to stay were spot on." Read full review: 11 nights in Africa; 10 on a Seychelles holiday

"As first-time safari travellers with 2 young kids, there were a few nerves as we stepped off the plane in Johannesburg, but all the detailed planning worked beautifully and the whole trip was executed incredibly well." Read full review: 11 nights in Africa; 8 on a Botswana safari