Africa: Reviews from our travellers

"Our trip which combined visits to safari camps in Zambia and Zimbabwe was excellent!

This was our second trip to Africa using Expert Africa and we will not hesitate to use them again. Maruska was very helpful, and if she could not answer a specific question, she referred us to Chris. The Expert Africa team really tries to determine your interests and then suggests camps and experiences that will provide you with the best holiday possible!

Suggestions to help us improve our trips or our service:

I really can't think of anything. You guys know the countries and the camps. I especially appreciate that you are careful about trying to match a camp with a client, since we all bring slightly different expectations along with us." Read full review: 17 nights in Africa; 10 on a Zimbabwe safari

"We normally never go twice to the same places.

So visiting South Luangwa in November 2010, and going back in June , was quite a risk.

Burt we are now looking for some friends to come with us for our third visit.

Suggestions to help us improve our trips or our service:

Develop for each group of travellers a dedicated webpage ( strictly private : login + password ) with all the essentials of the journey ( Copy of tickets, departure times, where and when booked, local contacts, emergency contacts, phone numbers, mail addresses, reliable clinics etc ) accessible for a period starting from two weeks before until one week after the journey.

Give the possibility for the travellers to add photocopy of passports, visas, driving license, vaccination cards, bankreferences etc .

If in need, It can function as a handy backup - wherever you are - as long as you can get on the internet.

( I dón't know of any travel organisation offering this facility, but for some years now I put my travel plans on the internet.
Only friends, family and myself can consult it if necessary )" Read full review: 14 nights in Africa; 13 on a Zambia safari

"great i would go back anytime everything worked out perfectly from transfer to camp to getting back

Suggestions to help us improve our trips or our service:

none" Read full review: 3 nights in Africa; 3 on a Zimbabwe safari

"We have been lucky enough to travel with expert Africa on four occasions and the service we have received has always been exceptional.

We enjoyed the trip to Malawi and Zambia even more than our previous trips and think the two countries combine very well. A great factor in the success of the holiday was the choice of lodges/camps. The thing that we particularly appreciate is the fact that you can typically deal with one person in the organisation to discuss and plan a trip. The personal knowledge of all the various camps and lodges that the Expert Africa staff have is essential. This was very much the case for this holiday where we were unsure where to stay in the Lower Zambezi and were given specific advice which led us to change the choice of camp to Old Mondoro and we were delighted we did that.

Likewise we were unsure about whether Pumulani was right for us but again specific knowledge of the Lodge within the Expert Africa team reassured us and again this was spot on. As a consequence we stayed in 4 different camps all of which were excellent and complemented each other perfectly.

Suggestions to help us improve our trips or our service:

As before the connections, pick ups etc all worked perfectly and the only minor difficulty we had was connecting to the flight to Jeki in Lusaka airport as the flight was not on the Proflight list or display board as it was a charter and they did not seem to know exactly where we should go but this was resolved very quickly by another member of staff. I am afraid I cannot add anything more constructive as all went so well - thanks for another excellent trip.

Particular thanks to Maruska who was great." Read full review: 15 nights in Africa; 10 on a Zambia safari

"We would go back to Tena Rena and Nsefu.

We were delighted with the unexpected support during our flight transfers and were looked after very well." Read full review: 9 nights in Africa; 9 on a Zambia safari

"na" Read full review: 15 nights in Africa; 15 on a Namibia trip

"We had the most wonderful time, it was a very special trip and did not disappoint.

We loved being on safari, the choice of camps was inspired and I would definitely choose similar camps next time. The Zanzibar beach lodge is a real gem, another excellent suggestion.

The only disappointment was the Zanzibar Palace Hotel which I would most definitely not recommend.

Suggestions to help us improve our trips or our service:

The service was excellent and I have already recommended Expert Africa to friends. I will certainly use you again.

Many thanks for a wonderful trip!" Read full review: 15 nights in Africa; 8 on a Tanzania safari

"The holiday of a life time. the trip was wonderful and even though our itinary was quite complex it all went like clockwork. No hitches . Lucy put together a great programme abd gave us some very valuable advice ." Read full review: 18 nights in Africa; 8 on a Botswana safari

"It was amazing !!! 6 weeks travelling through Africa with a 6 year old child is not everyone's ideal holiday but due to the perfect recommendations given by Maruska and the closeness with which she worked with my husband ensured we had a relatively hassle free, stress free, safe journey.

The travel book was also a great guide as it was up to date and relevant

We would (and have ) fully recommended your company and specifically Maruska to everyone we met !

Suggestions to help us improve our trips or our service:
None that we can think of" Read full review: 46 nights in Africa; 20 on a Namibia trip

"You listened carefully to what we wanted and did your best to help find it. Very well organised - we would certainly recommend Expert Africa to others. We wouldn't have changed anything fundamental about the trip.

The marked up map and advice book was helpful.

Not sure about the advice to collect our luggage and then check it in again at Jo'Burg Airport when changing planes, however. We didn't do this, and had no problems. It could take ages if you had to go through immigration and then back again.

One word of warning - we started on the Waterkloof Trail in the Namib- Naukluft Park and had to turn back afternoon as it was obvious we were not going to complete it safely before dark. We should have started earlier, but hadn't allowed for the fact that the trail is very poorly marked (and the mapthey give you is lousy) and we took wrong turns several times. I guess the rains have washed markers off. It also slowed us down crossing and recrossing the river - I reckon over 50 times there and back - slow, even when each individual crossing is easy. We met another pair of hikers who had had similar problems. Very frustrating - it's a beautiful hike.

Suggestions to help us improve our trips or our service:

No" Read full review: 21 nights in Africa; 21 on a Namibia trip