Africa: Reviews from our travellers

"Expert Africa and especially Eleanor got it right from the word 'go!'.No hiccups and everything worked smoothly,A seamless pleasurable experience.

Suggestions for improvement:

Keep up the good work !" Read full review: 18 nights in Africa; 9 on a Tanzania safari

"We would hav benfitted by staying longer in Country.

Wilderness safaris gave us excellent drivers and cosrructive help on arrival and departure.

Suggestions for improvements:

I hope to use your company again to revisit Malawi and possibly South Africa and Namibia.
We hope to be able to save enough cash and keep healthy enough to make further trips." Read full review: 11 nights in Africa; 10 on a Malawi trip

"All I can say is that we had never expected to travel to Namibia before this holiday but after it, we are so glad we have.

Seeing wonderful animals such as leopard, cheetah, elephants, lions and hordes of antelopes etc. in the wild and with the assistance and genuine affection for their jobs of the local guides, we both feel as though we have experienced something no one else has had...

Obviously, other people are doing the same, but we were made to feel very special by almost all of the people we met and by their staff, and it really made a difference to our holiday. The local people seemed so friendly and attentive to tourists and many countries around the world could benefit from their 'ideas on customer service'. A superb trip all round." Read full review: 21 nights in Africa; 15 on a Namibia trip

"We will return to Africa.

Very impressed and pleased by Expert Africa service -timely, courteous, knowledgeable (expecially about the selection of camps), well-organised.

Suggestions for improvements:

We were very satisfied. Well done, and thank you." Read full review: 15 nights in Africa; 13 on a Botswana safari

"Just one comment. I would not particularly recommend the guest house we stayed in for one night at Johannesburg. We felt the dinner was a rip-off and the accommodations were only acceptable. The transportation to and from the airport, however, worked very well indeed.

Suggestions for improvement:

When we go again, which we plan to do, we will certainly contact you guys. [Ed: this means Expert Africa!]

Everthing was very well organized and all went smoothly." Read full review: 10 nights in Africa; 9 on a Botswana safari

"we had a lovely holiday.

Namibia is such a beautiful place

Gwynneth organised everything perfectly. It all ran like clockwork. Thank you

Suggestions for improvements:

It was all good" Read full review: 5 nights in Africa; 5 on a Namibia trip

"Great trip lived upto expectations. Ruaha was a revelation and a really great place to visit.

Everything wnet smoothly, apart from the hiccup with the Selous flight, which was a Costal problem.

Suggestions for improvements:

Nothing to add. We have used Expert Africa five times now and Sunvil to go to Costa Rica. We always mention the company whenever we are asked about our trips to Africa." Read full review: 15 nights in Africa; 11 on a Tanzania safari

"It was excellent 12 days to remember. it is very private and wild. it´s our 5 safari Tanzania, Namibia and 2 South Africa. it´s a pity you don´t have a Ocean and wine.

Wine is a big interest so next year the whole family 10 persons go to South Africa. But I and my husband are going back to Mombo for the animals and Zarafa for the location." Read full review: 12 nights in Africa; 10 on a Botswana safari

"We didn't know what to expect on our trip and what a wonderful experience we had. Maruska did a fantasic job creating an itinerary that matched our interests and our budget. We enjoyed all of our accommodations, tours, etc...throughout our trip. We had the added challenge of a nine hour time difference but this was never an issue.

Maruska always answered any questions we had with a very detailed email response and promptly called whenever we'd set up a time/day to talk by phone. We appreciated the detailed information and the inclusion of the Bradt Namibia guide. The Bradt Namibia guide we found to be even more helpful once we were on our trip, reading it regularly as we made our way from place to place. The descriptions and information was very helpful, the "notes for travelers" were extremely helpful as well.

We felt so well prepared for this trip from all the information Expert Africa provided us, there were no surprises and things unfolded seamlessly.

The reviews on your web site were helpful to us as it provided us with information, insight in regards to what we could expect. We like that they are unfiltered and when Expert Africa would comment/respond to a review that was less than favorable. We really hope our reviews will be helpful to other travelers and are sorry it has taken us so long.

The recommended length of stay was helpful and we felt accurate based on our experiences. The length of stay for most of the places we stayed was 2 nights and we wondered if that would feel too quick, however, we felt very satisfied as we went from place to place. We felt like we'd experienced the activities and seen as much as we could within out stay. While we enjoyed all of our accommodations if we were to highlight some it would be Onguma Tented Camp, Etendka Camp, Khwai Tented Camp, and Mapula Lodge. Onguma and Mapula were definitely luxury experiences were are not necessarily accustomed to, however, we enjoyed them completely - we appreciated the simplicity of Etendka and Khwai.

We are already planning on another visit to Southern Africa and we would readily work with Maruska and Expert Africa again!

Suggestions to help improve trips and service:

The only thing we might do different was a 2WD car with more clearance. Many of the roads we traveled on weren't much different than roads we drive in Alaska, however, in Alaska we have a 4WD vehicle with more clearance than what we had. So, driving on some of the roads in a 2WD vehicle was different for us. We understand that because of our trip budget we pretty much had to go with the car we had and things really did work out well. However, if someone can afford it we believe a 2 wheel drive vehicle is sufficient for the self-drive we did in Namibia but having one with more clearance than an economy sedan would be better." Read full review: 20 nights in Africa; 13 on a Namibia trip

"We had a wonderful holiday travelling around Southern Namibia. Sabina helped us create a great itinerary so although we did plenty of driving we had plenty of activities planned too.

Although it was the winter, it was a great time of year to go as the daytime temperatures were lovely and warm but not too hot so we were able to do lots. After saying that it was very very cold at night so if you do go in the winter make sure you take plenty of warm clothes.

The highlights for us was the ballooning, the Tok Tokkie Trail and kayaking with seals in Swakopmund.

Suggestions for improvements

No we were very happy with everything." Read full review: 14 nights in Africa; 11 on a Namibia trip