Africa: Reviews from our travellers

"We have travelled all over this world but this holiday is up there with the best few. It was a real adventure from start to finish.

We saw so many amazing sights and stayed at some amazing places.The service we received for management and staff alike was wonderful. If it hadn't have been for two things - not being able to see the Fish River Canyon, and the stay at the Ongava Lodge, we would say it was a perfect holiday but unfortunately this spoilt it somewhat.

Thanks to expert Africa for all arrangement which were perfect." Read full review: 15 nights in Africa; 15 on a Namibia trip

"Our trip was very enjoyable, the weather was superb. February is cleary a good time to go. It's worth looking at the lodge's seasonal pricing, as we found our most expensive lodge (Kwandwe Great Fish River) had reduced prices from 1 March.

We found when we arrived that it wasn't possible to book a winery lunch with only a few days notice - most were booked a month or so in advance.

Our peronal highlights were Game watching at Kwandwe and the Addo Elephant park, together with the coastal scenery at places like the Cape of Good Hope, Robberg Peninsula, Nature's Valley and Storm River Mouth." Read full review: 18 nights in Africa; 18 on a South Africa trip

"Thanks for taking this trip on Richard, your help and input were invaluable. I'm happy to give you more details and pictures of Leopards Lair and any updates on Lions Bluff if you want" Read full review: 13 nights in Africa; 1 on a Kenya safari

"The trip was excellent and thoroughly enjoyable in all respects.If revisiting Southern Africa I would certainly consider travelling with you again." Read full review: 19 nights in Africa; 16 on a South Africa trip

"Great trip, well planned and executed." Read full review: 13 nights in Africa; 10 on a Botswana safari

"Our departure from Windhoek was not as smooth as it should have been. A very good car and driver (Sam) were provided by Wilderness to take us to River Crossing. Sam had not been told what time to collect us to go to the airport on the following morning. He and I agreed that 10.30 would be a good time and that he would get Wilderness to confirm by phone later, that didn't happen. At 8 am on the Saturday morning still nothing had been heard from Wilderness. At 9 the hotel manageress phoned Wilderness only to told that they'd have to look it up and phone back, Just after 10 am they phoned to say the car would come at 10.50. Surely something as simple as fixing a time should have been handled far better and we should have known the departure time on the Friday evening. The second trouble was at the airport. Sam had been instructed that we had to go the Wilderness office so that they could assist our check in. The office was deserted and Sam went in search of any Wilderness employees. This was wasting our time and we didn't need assistance anyway. Eventually someone from Wilderness did turn up. "Good morning, you are checking in for the KLM". He looked surprised to be told we were Qatar passengers and didn't need assistance. This performance didn't give us any confidence in Wilderness's management, perhaps it was just their weekend shift. Despite this poor finish the trip had been a great success. The itinerary worked and we saw virtually all the animals and birds we were after. With the full advantage of hindsight I think we should have stayed one more night at Bullsport. But it was great to see Namibia again after 26 years and the huge changes that have happened in that time." Read full review: 19 nights in Africa; 19 on a Namibia trip

"Our second trip with Expert Africa did not disappoint.

James organised everything from the UK brilliantly, and was superbly patient with our changes of ideas and plans!

The one area of the trip was the quality of accommodation at Gorilla Mountain View lodge as I think that the review enhanced our expectations.

However overall an incredible experience to be recommended to anyone." Read full review: 6 nights in Africa; 4 on a Rwanda safari

"The best recommendation I can give is that I would use Expert Africa again, and I would recommend them to anyone going to Africa.

I would also recommend Nomad Tanzania to anyone going to Tanzania. Expert (Eleanor and Olivia) did a great job during the lengthy period of planning the trip, answering questions, responding by email in a timely fashion, alerting me to details that I needed to complete, nudging where appropriate, offering unbiased advice.

In short, our two week trip to Arusha, Gibbs Farm, the Ngorongoro Crater, Southern Serengeti, Northern Serengeti (Lamai), Stone Town and Zanzibar beaches was terrific and I would do it again. Especially the Serengeti. And no question that Serengeti Lamai was the highlight of the trip. A unique spot. I found it very moving to contemplate the origins of our species a million years ago arising from the very same surroundings, surviving the challenges of hunter and prey, and literally standing up on two feet and becoming the dominant species of the planet. Really powerful.

Well done, Expert Africa!" Read full review: 15 nights in Africa; 10 on a Tanzania safari

"It was everything we hoped for. There were no glitches and no disappointments.

Kwandwe was even better than expected.

Suggestions to help us improve our trips or our service:

You can't change a winning formula - you know exactly what you are doing. Trustworthy comes to mind. As soon as we decided to return to Namibia and S. Africa we contacted Tracy who had helped us the first time.

I hope we will do it again in the not too distant future.

Thank you for a wonderful trip." Read full review: 19 nights in Africa; 8 on a South Africa trip

"Fantastic!" Read full review: 15 nights in Africa; 8 on a Zanzibar holiday