Africa: Reviews from our travellers

"Very pleased overall, the Expert Africa planning worked like a dream even the flights were pretty much on time." Read full review: 8 nights in Africa; 8 on a Botswana safari

"The trip was fantastic. There were still plenty of migrating wildebeest around and fabulous cat and rhino sightings. All the arrangements worked perfectly, all the staff we encountered were excellent and the camp was great." Read full review: 5 nights in Africa; 4 on a Tanzania safari

"Expert Africa provided an amazing service. As first time safari travellers we didn't know what to expect, but the advice and knowledge we were given was exceptional.

The options presented to us were spot on in terms of what we were hoping for, and our [many] questions were answered in detail and without hesitation. The agent made our trip unforgettable, and his recommendations were perfect. We will always be grateful to Expert Africa for giving us the honeymoon of our dreams.

Thank you Expert Africa and thank you James.

Suggestions to help us improve our trips or our service:

None - it was all excellent" Read full review: 14 nights in Africa; 8 on a Tanzania safari

"Our trip was very enjoyable. We particularly enjoyed returning to Namibia to explore the sights of the South which we had previously not discovered." Read full review: 16 nights in Africa;

"It exceeded my expectations in most respects and was put together by EA most efficiently at very short notice and suits me perfectly.

The only slightly amusing (when I discovered the reason for the problem) snag, was that I had been kindly provided in advance with the Bush Camp owner's personal mobile number, only to find that, when I later needed to speak to him/someone about a rearranged pick-up point, he was en route to or in the USA which did not make for easy communication. However, the ever responsive Bush Camp manageress picked me up within half an hour of finding out where I was.

Suggestions to help us improve our trips or our service:

Keep on doing what you do best!

Since my short, very satisfactory trip was put together within less than 6 hours of me first making contact with EA, it is difficult to find room for improvement!" Read full review: 2 nights in Africa; 2 on a Kenya safari

"Our overall trip way exceeded our expectations but we didn't know what to expect as we hadn't done a safari before. It was certainly expensive but I think we got value for our money. We loved all our guides and found Ruth in Nsefu specially pleasant.

The animals were on parade for us and we were very lucky to see almost everything the first day and could relax after that and just enjoy the drives for what turned up and plenty did. We didn't get to see the wild dogs but that will be our reason to return

The only sour note in the entire trip were the staff on the SAA flight from Joburg to Heathrow who appeared to think that the customers were there just to get in their way, they were so rude & unhelpful that we have sworn to never fly with them again!

Suggestions to help us improve our trips or our service:

That's a difficult one!

We are struggling to think of anything but have come up with nothing.

We would definitely use Expert Africa and recommend you to our friends. But most of them are wimps and wouldn't appreciate hippos against the tents and frogs in the bathroom but we loved every second!" Read full review: 8 nights in Africa; 6 on a Zambia safari

"Apart from the long drives between lodges, and the comments made about a couple of the places that we stand at, a fantastic trip which was very much enjoyed by my wife and I." Read full review: 18 nights in Africa; 16 on a Namibia trip

"We are huge Africa fans, and once you get away from their shambolic cities and airports, you get to see the best of the continent.
Our experiences at Nairobi airport, both with Coastal and Kenyan Airways/immigration sadly tainted a great trip.

I would probably not repeat the mobile camp stays, which in loo and shower terms were not satisfactory.
The quality/experience of guiding in Serengeti and Ngorongoro was not a patch on Selous Impala and Ruaha in Southern Tanzania, nor compared to Robin Pope camps in Zambia.
Our guide at the crater was lazy and not motivated - probably due to lower absolute level of tips from only two clients.
Lamai was a unique setting and well set up.

Pole Pole had a fantastic location, but was let down by poor maintenance of the showers - no hot water in that climate, and at that price is not good news. The staff were friendly, but not nearly as professional as at Kaya Mawa in Malawi. The Dive and watersports centre made our visit to Mafia memorable, in particular the fish BBQ on the sandbar after snorkelling at the reef." Read full review: 13 nights in Africa; 12 on a Tanzania safari

"We loved every place we visited. We even enjoyed the 2 long drives we had.

It was one of the best holidays we have had.

Suggestions to help us improve our trips or our service:

We have no suggestions we have used Expert Africa 3 times." Read full review: 16 nights in Africa; 11 on a South Africa trip

"We had an outstanding trip with so many memories of stunning landscapes and wildlife that we will never forget. Both fully lived up to our hopes and expectations. We did find the driving in Namibia to be gruelling at times due to the condition of the mainly gravel roads and the necessity to drive relatively slowly, making for some long journeys - in particular the journey between Swakopmund and Twylfontein.

Our itinerary in Namibia took us to a variety of places and experiences that were all very different from each other, and each worth the visit. In Botswana it was mainly about the wildlife, though we also enjoyed the beautiful setting of the Okavenga Delta and meeting lots of Botswanans, who without exception were friendly and welcoming.

Finally, except for not getting the type of vehicle we were expecting (though Bidvest & Tracy from Expert Africa did contact us to offer to change, which we decided against) every aspect of the organisation of the trip went without a hitch. We were also impressed that the company paid the difference in flight prices between Windhoek & Maun after Air Namibia cancelled all these flights from the beginning of November and we had to be rebooked onto SA Airways." Read full review: 21 nights in Africa; 11 on a Namibia trip