Africa: Reviews from our travellers

"The trip was everything we had hoped for! Very hot for much of the time (40-42C) but we coped with that." Read full review: 12 nights in Africa; 10 on a Malawi trip

"having been on many other safaris can safely say this was right up there with those costing much more
the wildlife has been stunning & if your happy to self drive this is for you
would recommend without question

Suggestions to help us improve our trips or our service:

do not talk down the government camps in etosha as they are the best if you want instant access to the park & have fantastic water holes" Read full review: 14 nights in Africa; 9 on a Namibia trip

"Excellent." Read full review: 24 nights in Africa; 10 on a Tanzania safari

"I thoughly enjoyed my trip and would go back to Zanzibar and both hotels again. The trip lived up to my expectations and I found Zanzibar to be a very warm and a welcoming place to be. I just hope that there is not too much large hotel development allowed as this would, in my opinion, spoil the fabric of what is Zanzibar today.

Both the hotels were excellent and very good value for money. The staff were very friendly and helpful and both Russell and Heidi need to be commended on the staff and the service provided.

The guide who was booked for me by Expert Travel to do the walking tour of stone Town was very good, knowledgable and gave a good insight into Zanziabr and it's history.

The taxi driver was the same one who picked up form the airport, drove me to Emerson Spice and to Pongwe Beach and to the airport again. It was lovely it was the same gentleman who was very friendly and keen to show me the island and culture.

Suggestions to help us improve our trips or our service:

I found Expert Africa to be excellent at what they do. I was provided with all the information I could want and nothing was too much trouble.

My questions were answered in a timely manner and I liked and found the guide book and folder that was provided for holding tickets etc to be very useful.

I would definitely use Expert Africa again and would recommend you as a tour company to other people.

I am thinking of going to Namibia next year and will definitely be in contact with you if I decide to go." Read full review: 12 nights in Africa; 10 on a Zanzibar holiday

"Our trip was absolutely fantastic. We loved Namibia. It felt like an enormous adventure travelling along the long gravel roads through the most breathtaking scenery in our 4 wheel drive. Every time we turned a corner we seemed to be confronted with an even more beautiful view.

The lodges we stayed at were fantastic. We made a change to our itinerary as we didn't feel that Swakopmund offered us a truly African experience so we swapped 2 nights in Swakopmund for a night in Erongo Wilderness Lodge, which was very special, with beautifully designed up market tented accommodation in the Erongo Mountains. The activities were simple (trekking in the mountains) but very good fun.

Then we went to Okanjima to track leopards and cheetahs. This was an incredible experience. We didn't love the accommodation and the restaurant so much there, but it was well worth the visit because of our close encounters with these beautiful wild cats." Read full review: 9 nights in Africa; 9 on a Namibia trip

"Despite the flight debacle with Kenya Airways, we had a good time in Africa.

We were very pleased with the itinerary and activities planned for us by Maruska, who was very professional and helpful. All the hotel recommendations were really nice, although more on the expensive side.

For overnight stay, we would have preferred to stay at a mid-scale property like Rivertrees Inn than upscale property like Arusha Coffee Lodge." Read full review: 12 nights in Africa; 6 on a Tanzania safari

"A wonderful visit to a fascinating country. It was good to deal with someone who knew the camps, and I know Tracy made a particular effort to get us into Sossus Dune lodge which was much appreciated. The website is very appealing and I particularly like the use of google maps to show more about the locations. I was surprised by the lack of people everywhere and missed having any real interaction with local people. Overall the trip was excellent.

Suggestions to help us improve our trips or our service:

It would be very helpful to have average driving times between lodges or mileage at and early stage - we probably woudn't have gone so far every other day if we had known how long it would take. It might be worth advising people who eat fish but not meat that it's better to stick to vegetarian - when we were given fish it wasn't great." Read full review: 17 nights in Africa; 15 on a Namibia trip

"We enjoyed our trip immensely. This was our first time in Namibia and we were so impressed by the country and its people. The variety of places to visit and things to do was great. The organisation from Expert Africa was second to none and ensured that everything went smoothly.

Overall the standard of accommodation far exceeded our expectations (with the exception of The Beach Hotel Swakopmund which was acceptable and Halali camp as outlined above). I know that because of the unexpectedly busy tourist season in Namibia we were a bit stuck for places to stay and this is understandable.

We took a kayaking trip with Jeanne in Walvis Bay as recommended in the guidebook and this was really excellent - she was a great guide.

Suggestions to help us improve our trips or our service:

We were completely happy with the service provided and will have no hesitation in recommending Expert Africa to friends and family." Read full review: 13 nights in Africa; 11 on a Namibia trip

"We debated long and hard about the difference between Very and Fairly satisfactory. We chose the latter for the following reasons:

1) Bullsport was a good stopover, but not in the style of the other lodges. We knew it was a working farm and perhaps we should have chosen differently.

2) We are not convinced that visiting at the end of the dry season was a good choice. We were aware of the lack of rain, but did not realise that it would be so unusually hot. This was not the fault of Expert Africa.

3) Although happy with the 2 x 4 car, a more powerful diesel model would have been more suitable.

On a positive note, we were delighted with Expert Africa's response to our delayed arrival after we had difficulty contacting Wilderness Safaris. We also feel that the whole process from the initial enquiry to the actual holiday was well managed, with excellent advice and information. We would (and already have) recommend Expert Africa.

Suggestions to help us improve our trips or our service:

The guidebook does need updating. The wifi in most camps is better than described for example. Conny's restaurant (page 181) was very welcome, but there was only """"chicken"""" or a toasted sandwich. It was very clean and had some very interesting geological specimens.

Solitaire has a memorial to Moose who died in 2014, (page 265). The Kameldorn Garten restaurant in Otjiwarongo (page 405) closed some time ago.

We greatly appreciated camps with good wifi, bean to cup coffee machines and chilled water. Sounds trivial, especially when we have also greatly enjoyed the friendliness of staff and the beauty of the country that is Namibia.

Thank you." Read full review: 15 nights in Africa; 14 on a Namibia trip

"We had an amazing trip, there's no two ways about it - the knowledge of the Expert Africa team (Liz) was invaluable as having never visited there before (and not knowing anyone that had), we'd probably have got stuck on the planning side.

The itinerary was fantastic and enabled us to fit in everything that we had said we wanted to - the map and route planning incredibly useful and accurate. Plus everywhere we stayed was nigh on perfect - the organisation was faultless and made the whole experience very simple for us!" Read full review: 15 nights in Africa; 15 on a Namibia trip