Africa: Reviews from our travellers
Latest news: unedited reviews from Expert Africa's most recent travellers
"Another Great Adventure through Expert Africa"
A beautiful week in the Quirimbas Archipelago, including a visit to a hidden gem of southeast Africa, historic Ibo Island.
Just a wonderful experience all around.
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Many thanks to Tracy Lederer for another round of assistance in arranging and assembling an African adventure (our third in three years through Expert Africa). An excellent initial recommendation for an itinerary and extremely helpful advise in refining our ideas. The arrangements came together quickly and worked almost flawlessly.
Thank you again Tracy and Expert Africa." Read full review: 20 nights in Africa; 12 on a Rwanda safari
"Getting away from it all"
"My Oct 2016 trip"
"A memorable and interesting trip"
Apart from the mishaps in respect of the car (see earlier) the other thing worth mentioning is the problem of the border crossing from Botswana to Zimbabwe. We apparently arrived at a peak time, but queuing for over 2 hours in the sun to pay $55 dollars for a visa was infuriating - all the more so because it was obvious that virtually every transfer agent except ours had a special arrangement with the clerks issuing the visas.
We lost count of the number of times transfer agents would go to the front of the queue with wads of passports and forms. We were, literally, the last in the queue at the point we left, even though many people arrive after us. I'm not sure of the answer - probably either they should crack down on petty corruption or you should get a different agent?" Read full review: 20 nights in Africa; 9 on a Namibia trip
"Holiday of a lifetime"
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We received excellent service and would certainly recommend Expert Africa to friends." Read full review: 10 nights in Africa; 9 on a Tanzania safari
"A wonderful safari and an excellent holiday"
Everything went like clockwork, it was very relaxing but also an intense safari experience.
Our final week on the Zanzibar beach at Pongwe Beach Hotel was the ultimate in exotic pampered chilling out - very informal and laid back with just the right mix of excellent service, great food, and wow location.
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As everything worked so well, and the advice we were given was so good, I can't think of anything to improve it - just keep it up!" Read full review: 17 nights in Africa; 8 on a Tanzania safari
"Overview"
It seems that it is standard practice in safari camps to eat 'family style', hosted by members of the camp staff. On talking with other guests at both camps we nearly all agreed that we would have preferred to eat separately. We realise that this is not something that Expert Africa can control but maybe worth passing on to the camps that you deal with.
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A little more clarity on visas would have helped. I was told that for Malawi we could get visa on arrival but your literature advises to get it in advance. In the event we went for 'on arrival' and it was no problem.
Also a little more clarity of what airport taxes we would need to pay would have saved a call or two to your office to find out." Read full review: 16 nights in Africa; 9 on a Zambia safari
"Everything we hoped for and more in Namibia"
We had a very helpful assist from Wilderness Safaris staff who met us at the airport and helped us get a burner phone and deal with a slightly troublesome initial car rental interaction. We are ow sure that we could not have done the arrangements on our own with out significant hassles and problems and our very happy that we put our trust in Expert Africa.
We saw numerous independent travellers at the national park Lodgings who thought they had successfully made reservations to find that the parks had no record of them or places for them to stay. Not clear how these were ever resolved but it never impacted us! Maruska's printed material that she sent us had incredibly useful advice on everything form what to look for in car rentals to how to greet people in shops and restaurants. We saw many abrupt tourists getting a cold shoulder from staff that turned around and treated us very warmly because we had been told to do a full on relaxed greeting, asking about how they are and wording the questions in a more polite manner then most European and US travellers would normally use.
Namibia itself was a dream come true visit to Africa. We knew we would see all the major animals (rhinos, elephants, giraffes, ostrich, wildebeest,kudu, oryx,lions, eland, hartebeest, springbok) but we had no idea we would see as many as we did in such high concentrations. Unfortunately the drought is probably responsible for this, pushing all the animals to the waterholes just to survive. We saw 33 species of mammals and over 200 species of birds and most of them from the rental car.
Maruska's advice on several places was spot on. She had gently warned of some dropping standards at a couple places which turned out to be true, while encouraging us to do the kayaking with the seals trip and the 4X4 sand dunes drive to Sandwich Harbor. The latter was a true highlight, and it might not be as fabulous with a guide other then Bruno Nebar, but I am sure it still would be enjoyable. We were quite lucky to spend that day with two of Expert Africa's people, a complete coincidence, but they were both very interesting and helped in drawing out so much information form Bruno while having interesting stories of their own. We usually do not like travelling in guided tours but this was a fabulous day with great company.
Namibia is barely dealing with the tourist influx from Germany and the rest of Europe, and are not prepared to deal with the kind of influx Americans will contribute once Americans realize what a fabulous destination Namibia is. i am telling our friends and family to go now and to use Expert Africa to make their arrangements! We met only 2 Americans and had many more meaningful encounters with local Damara people including valiant efforts to teach us some click language words! But this will not last long." Read full review: 31 nights in Africa; 27 on a Namibia trip
"This was a fantastic trip. I'm very pleased"
Everything was flawless and I couldn't be more pleased." Read full review: 31 nights in Africa; 27 on a Namibia trip
"South Luangwa & Kafue Oct 2016"
Although the parks are quite far apart, we are really glad we visited 2 different ones. South Luangwa had the highest concentration of game you can imagine, but also the highest temperatures. Kafue was refreshingly cooler, with some different species, and still plenty of the larger game.
We loved Zambia and would definitely go back again, and certainly use Expert Africa to plan our itinerary.
Suggestions to help us improve our trips or our service:
No - great job - MANY THANKS" Read full review: 12 nights in Africa; 11 on a Zambia safari

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