Africa: Reviews from our travellers

"This was our second safari (Expert Africa had arranged a trip to Botswana in the dry season in 2012) and so were anxious beforehand that we might be disappointed - this emphatically was not the case and the trip exceeded our wildest dreams.

Practicalities The services of Tours Africa in facilitating our passage though Lusaka Airport were very welcome and suggest that they should always be there on hand to help and advise

SAA flights were much better than BA and we would prefer to use them! Especially as you can prebook the seats without extra cost months in advance. The Proflight flights although cramped were perfectly adequate and would not put us off using them again

Latitude 15 hotel was very comfortable and of high standard of cleanliness, cheerful atmosphere and incredible cheap food. To be recommended. Very swift check in, good portering service and welcome sparkling wine drink!

Suggestions to help us improve our trips or our service:

Not really I'm afraid, so this feedback will not be that helpful as everything went very smoothly!" Read full review: 11 nights in Africa; 10 on a Zambia safari

"Loved our two different camps in the delta. 3 night in each camp in different parts of the delta worked well. Because of the flight transfer times you usually get a game drive after you arrive and also before you leave (6 over the 3 days). We were very happy to move to a different camp and see a different area after 3 nights.

The people of Botswana are delightful , so welcoming and friendly and genuinely proud of their country and what it has to offer .

We have loved our second trip to this country.

Suggestions to help us improve our trips or our service:

None at all . Will be booking another trip with you all again soon , hopefully ." Read full review: 6 nights in Africa; 6 on a Botswana safari

"A few niggles, but very enjoyable overall. The whole experience flew by, and finished all too soon" Read full review: 11 nights in Africa; 8 on a Botswana safari

"Fabulous, we were nervous about our first trip to Africa, particularly the driving but everything worked perfectly.

Excellent organisation from Tracy particularly the last minute changes to our car reservation.

Suggestions to help us improve our trips or our service:

Couldn't be better!" Read full review: 13 nights in Africa; 12 on a Namibia trip

"we had a fabulous return to Africa (our first visit for almost 40 years!). We were recommended to Expert Africa by friends living in Tanzania and were very impressed with the service provided. James provided us with a great deal of information and if he couldn't answer a question he said so!

We were disappointed in one lodge where we stayed but James had made clear to us before booking that he didn't have any personal knowledge of this lodge. For the lodges which were recommend by EA we found their descriptions to have been fair and reliable. EA arranged all our local connections - taxis and flights and all worked out very well without a hitch." Read full review: 16 nights in Africa; 7 on a Zanzibar holiday

"Apart from the Car provided which was totally inadequate for the dirt roads Expert Africa come highly recommended. The trip was put together at very short notice and what was delivered was excellent.

The maps and general information provided when we arrived at Windhoek Airport were also excellent..

Suggestions to help us improve our trips or our service:
Make people aware that there are 7 times more dirt roads than tar roads so be aware as to the type of car you choose" Read full review: 13 nights in Africa; 11 on a Namibia trip

"Thoroughly enjoyable and memorable 10 day safari. Everything was great and there was absolutely nothing more I could have wished for.

Suggestions to help us improve our trips or our service

I can't comment on the quotation because I haven't compared with any other. I have always found Expert Africa to be so good at organising my trips that I would not dream of contacting anyone else! I have no doubt that they are good value for such an excellent service and I have recommended them to a number of fellow travellers on safari who seemed less impressed with their agents.

To know that everything will run like clockwork from booking to returning home removes all the hassle from travelling to remote and exciting destinations and leaves us free to enjoy every minute of the experience.

The feedback form seems to cover everything that travellers might wish to raise.

Thanks for the helpful guidance and wonderful service" Read full review: 11 nights in Africa; 10 on a Tanzania safari

"It was a 10 out of 10. A safari is a trip like no other and staying in camps makes the experience so much richer.

Suggestions to help us improve our trips or our service:

Your website is really good. And Claire was one of the best travel people I have worked with.

When I return to Africa, there is no question I will be calling EA!!" Read full review: 11 nights in Africa; 11 on a Tanzania safari

"All four of us thoroughly enjoyed the holiday. It was a fantastic experience. We saw lots of different parts of Namibia.

There was a good balance between seeing animals, seeing different landscapes and experiencing different parts of Namibia.

Even the rain and lightning was something we will not forget." Read full review: 10 nights in Africa; 10 on a Namibia trip

"Brilliant trip which we thoroughly enjoyed. We wanted to see wild Africa and that is what we did.

Suggestions to help us improve our trips or our service:

Give me a discount on my next trip!!!" Read full review: 17 nights in Africa; 16 on a Tanzania safari