Africa: Reviews from our travellers

"Everything was excellent but some lodges were phenomenal. Everything went as planned and we saw all the wildlife one could wish to see.

This is our 2nd time with Expert Africa and their service is second to none. They really care about your holiday and try to ensure that your trip matches your needs and expectations. We would have no hesitation in recommending them to our friends. The individual service given by team members esp Maruska and Sabina was exemplary nothing was too much. All my emails and queries answered promptly. The map and info that arrived pre trip was so informative and helpful. Will definitely be using this company again.

Suggestions to help us improve our trips or our service:

No you are truly awesome." Read full review: 15 nights in Africa; 8 on a Namibia trip

"We had a wonderful trip and were hugely impressed by Rwanda, which is a fascinating, beautiful, very safe country with lots to offer.

Our driver, Johnson, was superb: he was a very competent driver, invariably friendly and helpful, very knowledgeable and informative about the country and its history and also a keen and informed ornithologist. Our vehicle was extremely comfortable and we much enjoyed seeing so much of the country. The standard of accommodation and food was much higher than expected.

The whole trip was a revelation and we would certainly recommend Rwanda as a holiday destination." Read full review: 15 nights in Africa; 11 on a Rwanda safari

"I don't think very satisfactory is quite enough. I would describe the trip as excellent all around. The arrangements worked well, the locations suggested by Expert Africa were delightful and the people we met were engaging, helpful and knowledgeable.

For us it was great to be back in Zambia and for our guests from Brazil it was a wonderful experience for them as a first time trip to Africa.

Suggestions to help us improve our trips or our service:
We had to make a change to our flight from Lusaka to Johannesburg because our onward flight from Johannesburg was changed. The change was made but seating was not selected. I, at the suggestion of the Middlesex office, called SAA directly, but that could have been done by the Expert Africa staff just as easily.

There was some confusion with the Mukambi Bush Camp and the Busanga Plains Camp, but only I think because the Mukambi Lodge had not updated their web site to reflect the changes, so when we looked at their site it was not obvious what the Mukambi Bush Camp was, or if it even existed. Not a problem with Expert Africa, but something Mukambi should probably fix." Read full review: 11 nights in Africa; 3 on a Zambia safari

"We had a great trip.

On the whole everything was as expected (see comments on Budget and Ndhovu as exceptions) and we got to see the wild dogs which was the main focus of our holiday." Read full review: 21 nights in Africa; 10 on a Namibia trip

"Our trip was absolutely wonderful, especially as I was visiting completely new areas in Tanzania to those I had been to as a child. All the transfers and flights were well co-ordinated and our welcome at each camp made us feel very special.

We were fortunate in having guides who were delighted to point out and identify some of the smaller animals and many of the birds. This made the safaris really enjoyable and fulfilling." Read full review: 14 nights in Africa; 13 on a Tanzania safari

"Once again expert Africa delivered all that they promised. Our holiday was varied and exciting. Everyone we met made us feel welcome and ensured that our trip was comfortable and safe.

Maruska is excellent. She has great listening skills and an ability to match our desired trip with the Expert Africa offering superbly. Her advice was essential in helping us plan our holiday and the selection she recommended worked well.

Thanks also to Ellie and Chris for their advice on photography and to Ellie for handling our final arrangements.

Primate Safaris - especially Simba - was great in Rwanda. The agent in Kenya was not good and left us waiting at Nairobi airport for a long time when he was due to meet us. Remote Africa run a fabulous, family operation. And Shiwa N'gandu is a quite extraordinary and memorable experience.

The wildlife and experience lived up to all our expectations. The guides and hosts we met as we went around made the holiday for us, providing us with real insights to life in Rwanda and Zambia." Read full review: 17 nights in Africa; 12 on a Zambia safari

"This is the second time we have used Expert Africa and both times have found the trips to be well planned. We did not have a single problem and every thing went smoothly including having someone waiting at the airport when re arrived and being escorted onto our charter flight. Also at the end we had a very tight schedule when we landed in Lusaka and connecting to our SA flight and someone was waiting and kept the SA desk open for us, as without that we would have missed our connection.

I would highly recommend this company for any trips to Africa." Read full review: 12 nights in Africa; 11 on a Zambia safari

"After spending months planning our trip and then refining it with Tracy, it more than lived up to all our expectations. Everywhere over our 3,500 trouble free kms driving ourselves around Namibia and 32 nights of luxury tents and lodges in the most wonderful parts of Namibia and Botswana we were met with warm welcomes, friendly smiles and staff and guides determined that we would enjoy what they had to offer. The arrangements Tracy had made worked smoothly, our flight transfers in Botswana all went to plan.

Everywhere we stayed, we wished we could have stayed longer.

We were particularly impressed by Wilderness Safaris wherever we met them - as agent, lodge operator or transfer operator.

Suggestions to help us improve our trips or our service:

We cannot think of anything that could have been done better!" Read full review: 34 nights in Africa; 23 on a Namibia trip

"One of the best trips of our lives, and this was our 10th anniversary." Read full review: 13 nights in Africa; 8 on a Zambia safari

"Had no expectations but if we had high ones they would have been exceeded. Truely a unique experience where nature is at the center of everything you do.

Thanks to Richard and Expert Africa for tailoring a perfect trip with all logistics and travel locations arranged in a highly professional and reliable manner. We only had to experience and enjoy." Read full review: 12 nights in Africa; 9 on a Kenya safari