Kenya: reviews from our travellers

"A wonderful experience from start to finish. Richard's advice was excellent; he got to know what we would like and found accommodation and travel that suited our needs, soon gaining my confidence. At no point was I frustrated by the process, despite all that covid threw our way and the delay of a year that it caused." Read full review: 22 nights in Africa; 17 on a Kenya safari

"We had the most amazing time!

So pleased with our choice of accommodation. Olivia (who moved on to pastures new after our trip was organised) gave thorough advice on safari camps taking into consideration our needs as a family. Thrilled with her recommendation of Kicheche Valley. We were looking at Hemingways at Watamu - a traditional beachside hotel, however wanting to be more adventurous she gently steered us towards Kinondo. So pleased she did.

Jessica became our point of contact. She was just as experienced, helpful and understanding answering questions. When BA cancelled our outbound flight she remained very calm and positive with her fretful client on the other end of the phone! All very much appreciated.

This was a trip to introduce the wonders of Africa to my husband and son. Safari was very much out of my husband’s comfort zone. Giraffe Manor had been on my bucket list for many years and we were celebrating a special wedding anniversary so he succumbed to persuasion.

It has been a life changing experience for him. He absolutely loved the whole experience of being on safari and says he left a little part of him in Kenya!

I’m thrilled that our Kenyan adventure was such a success, so many wonderful memories. We all fell in love with the country and its people.

So, if you’re reading this and thinking we’d like to go on safari but not sure if it’s for us … GO, you’ll have a wonderful time!



Suggestions to help us improve our trips or our service: None at all." Read full review: 11 nights in Africa; 10 on a Kenya safari

"By far the best trip I've ever been on, I couldn't have asked for more, and I'm already thinking about when I can go back! We saw so much above and beyond my expectations - river crossings, a full lion pride killing a buffalo, just to name a few - and the level of interaction and social behaviour we were able to observe within the animals was incredible. The potential downsides of the trip (early mornings, etc.) were so worth it to me, although I wouldn't recommend it to everyone I know, I thought it was perfect." Read full review: 12 nights in Africa; 11 on a Kenya safari

"Our trip was amazing!! Beyond expectations!! The people we met and spent time with enhanced our trip. Isaac, who was waiting for us when we reached Nairobi. Isaac toured us around for a couple of days and was a pleasure spending time with him.

Manfred our guide at the Leopard Hill Basecamp was Excellent. He is very experienced at guiding and a pleasure to be around. We had many questions. Manfred answered them all with sincerity and patience.

Shema was with for our entire time in Rwanda. What a great man. We spent many hours driving from the most Northern Region of Rwanda to the Southern Region. We felt safe and confident with Shema behind the wheel. He was always on time. Always greeted us with a smile and a warm welcome. He took care of us and we are so thankful to have met him.

Thank you to everyone involved in our trip. What an experience. Life changing!!

We hope to be back in Kenya and Rwanda soon to see our new friends again!!


Suggestions to help us improve our trips or our service:

No!!" Read full review: 14 nights in Africa; 6 on a Rwanda safari

"Excellent and very enjoyable.

When BA cancelled my return flight, the process of re-scheduling this with Expert Africa did not go very well in certain respects, although was ultimately sorted out to my satisfaction.

Richard Trillo has been exceptionally helpful." Read full review: 11 nights in Africa; 10 on a Kenya safari

"EA did a great job in tying up all the many parts and presenting us with a fabulous visit to Kenya

Thank you!

Suggestions to help us improve our trips or our service:

You guys have it together- no advice needed!!" Read full review: 20 nights in Africa; 16 on a Kenya safari

"Brilliant, fantastic, amazing!! 400% above expectation. We were treated like royalty, everything was perfect.

We were really looked after every step of the way from booking the safari to our return to Nairobi. Luxurious tent, great food, lovely drinks and 4 days was perfect to do everything we wanted, including a couple of walking safaris, a visit to the Masai market, a night game drive, a balloon trip and a day in the main Mara Reserve.

We saw pretty much everything ( except a Rhino) on the game drives, including no less than 4 recent kills. The bird watching was also so wonderful.

Thank you so much to Lyndsey, Jennifer, Mooli and all the amazing staff at the Offbeat Mara camp." Read full review: 17 nights in Africa; 4 on a Kenya safari

"This trip was fantastic. It was the best holiday I have ever been on and exceeded all of my expectations. It was perfectly planned by expert Africa and I would gladly return. I couldn’t have asked for more, it was unforgettable!" Read full review: 8 nights in Africa; 7 on a Kenya safari

"Our trip was super - the only niggles were in the UK before we left. Flights with BA cancelled and various bits of paperwork to sort. We had problems completing the online 'Travellers Health Surveillance Form'. It would not submit on our desktop but we eventually got it to work on our phones. However nobody ever asked to see it when we arrived in Kenya!

All niggles were quickly forgotten about once we arrived in Kenya and we didn't encounter any further problems/issues. All of the arrangements went perfectly and it was just so nice to get away and enjoy a marvellous holiday.

So, many thanks to Richard Trillo and the team at Expert Africa and all the people in Kenya "on the ground" (or even in the air!)" Read full review: 15 nights in Africa; 13 on a Kenya safari

"Our trip was excellent and a wonderful family memory with our young-adult children. The recommended lodges were excellent and we were very happy to be able to support the local communities at each site - facilitated by Expert Africa and Richard Trillo.

Logistically, the connections between cities, lodges, and airlines were flawless. This was our second trip with Expert Africa (and working with Richard Trillo), and it was more complex than our last one: international, bush, and charter flights; three sites; two countries. This trip would have been impossible for us to have pulled off on our own - especially with the two-year delay forced by the pandemic! We were very happy to have these experts on our side!

Regarding the pandemic, Rwanda had the strictest protocols at the time of our trip - requiring four tests in seven days - but our driver arranged all three in-country tests and kept tabs on our results and paperwork for us. Masks were required in all airplanes, but the COVID numbers are so much lower in Africa than in the USA that we all felt very safe in the lodge settings - venues were spacious and largely open-air. We definitely had some anxiety about passing a PCR test in order to go gorilla trekking (we'd had COVID just 45 days before), but we hoped for the best and it worked out for us (and trip insurance would have come through had it not).

I would say that while COVID introduces a "wild card" into the proceedings, the travel-related requirements were well managed for us while overseas, and, in my opinion, going on safari is far safer than going to an American movie theater!" Read full review: 15 nights in Africa; 7 on a Kenya safari